Taj Boston

Stayed here on new years eve. It looks like a fancy hotel but it was alright. Nothing special really, but the pillows were freaking amazing. Maybe it was the beer and rum that made the pillows feel so special but other than that, nothing really stood out from the hotel. Got a pretty decent price (~$ 250) for new years eve which is why we booked it. It does have a really convenient location though.

Beautiful place, but awful service (minus the wood butler, Vincent perhaps). Breakfast was 45 minutes late and came 5 minutes before check out time. Waited at the bar for 45 minutes before anyone took a food order and then waited over an hour for food because said order was never placed. Then had to wait 30+ minutes for the check. If you want to stay in your room the whole time with a nice cozy fire, this is the place for you. If you want to eat food or have a drink, choose somewhere less pricey with better service

This hotel is the ghost of a former luxury hotel. The walls are paper thin. You can hear the full conversations of your neighbors. My room smelled of stale cigarets due to the neighboring rooms having fireplaces (or so I was told). The food at the bar was expensive and bland. Everything is threadbare everywhere. I would stay at a lower star rated chain over the Taj any day because there are standards there. The people who work here are nice and apologetic but they can’t make up for the pathetic accommodations.

We just got back from Boston and spent 2 night (Thurs &Fri) at this hotel. The pros: beautiful location close to everything. The cons: the internet is Not free, went to the Continent breakfast on Friday morning. The oatmeal was empty so we asked for them to fill it. The lady bought us 2 bowls to our table and when we checked out we were charged $ 26. Wtf. I went looking for a cup of coffee Saturday morning before we left, no free coffee. We pd $ 750 for 2 nights and that was without extras. We did not have anything extravagant, just a room with a king bed. They have the fridge stocked but at a high price. We didn’t touch any of it. $ 4.50 for a snickers bar. No thanks, I’ll walk to the 7 – 11. Would I recommend. No way. If money is no object, go for it but next time I’ll look elsewhere.

Great location, but unfortunately that’s the only thing nice I can say about this hotel. First, my room was hot and was told that the AC has been turned off for the year throughout the hotel. Citing that there are nights that it’s not needed. I guess this can be true for the winter, but my room was hot the nights I stayed. Was told to open the window, which would have been fine, but the HVAC unit was right outside my room. So, pretty much sleepless nights. Also, the room décor was old and creepy. BTW, was told that parking was $ 30 per night, but was billed for $ 49 per night. So, watch out for that too. The next morning ate at the hotel restaurant for breakfast. Worst $ 30 spent, $ 36 if you count tip. Waiter walking around offering orange juice, never mentioned that it was going to cost $ 6 a glass… I thought it was complementary. Do not get the corned beef hash. Not worth $ 5, let alone the $ 22 they charge. It doesn’t end there… I asked for late checkout, but was told that the hotel was full and they cannot accommodate. Meanwhile, my colleague just asked 5 minutes before and was allowed. I didn’t bother complaining as I’ve decided this hotel sucks and will never come back. Lastly, not my issue, but as I was waiting in the lobby, I heard a guy checking out say that the wake up call never called… Honestly, not sure where they got the 4 diamond rating plaque they have displayed in the receptionist area, maybe at one point, but not anymore. I’ve had better accommodation, treated better, and ate better, for a fraction of the price at a Double Tree. Save your money, stay elsewhere. Oh, and the pictures look so much better than what they really are in person.

I have nothing good to say about this hotel except their location. Before we booked our stay at this hotel, we saw a promotional deal for about $ 200 a night and when we got the bill it was $ 500 for the night even after we disputed it with the people at the counter. Second, they promised free wifi and lied because they were charging $ 10 a night. Third, complimentary breakfast is a joke, they only gave us 1 option and it was pancakes. Fourth, they’re rooms are old fashioned and have literally have time pieces in them that are from the 80’s. This hotel is antique and not modern in any shape. If you stay here, be prepared to pay for any little inconvenience that arises. Parking is $ 40 a night. I instead parked on a nearby residential street and paid a $ 25 parking fee that was cheaper than theirs. The people who work here are pretentious and think they have class because old people like to stay there. I have just as much money as anybody there, and people here are very arrogant. I would not recommend this hotel to anybody. There are cheaper and better hotels 2 blocks away.

Taj Boston is wonderfully located across from Boston Common Park and right beside Newbury Street. Wow, you can’t ask for a better location. Walks through the park in the morning or shopping with comfort and ease down Newbury was just so pleasant. The hotel was well furnished and appointed. Check in was smooth and staff was attentive to detail. The Concierge (s) were upbeat and always happy to help when a question came about. Although a bit dated, the room had all the amenities one needs for a solid stay. The bathroom had a great shower (e.g. shower pressure), towels, and soap products. The TV was of large size offering numerous channels. The bed was comfortable and pillows were about average. The hotel is worth about $ 300 per night!
Enjoy Boston!

This place has clearly gone downhill since became Taj. When it was the Ritz, everything was immaculate and service was superb. Do not use the any of restroom in the lobby or restaurants. Who ever installed the locks is clearly unfit to do any handy work. None of the doors lock sine they don’t line up. The same person may have designed the roof top brunch area.
The Sunday brunch was awful. The floor tiles are unstable, you can see the insulation shoved in between the gaps between the windows. The dinning area looks like it was slapped together and chances are, its probably not even up to building code. The food is no better than the cheapest restaurant buffet you can find but for much much more. The only bright side was out waiter.
Will never step foot in another Taj! Ever!

My wife and I spent two nights here to celebrate our 25^th anniversary. I had sent the hotel a note in advance of our special occasion. When we arrived, we had a nice selection of small desserts waiting for us in our room. We went out for dinner and when we returned, there were two «towel swans» and a splash of red rose petals on our bed. Very thoughtful and romantic. The view of the Public Garden and Boston Common and the skyline was fantastic and a beautiful site to wake up to in the morning. The room was great, the bed comfy and the ambiance and staff were unmatched. Great location too! A great experience!

This is not a luxury hotel. It is old and comes off as tired. The service is not terribly friendly either. My room and bathroom were tiny, the AC was noisy and the carpet and drapes seem dingy. If it were less expensive perhaps this could be overlooked. The icing on the cake was no newspaper delivery. When I asked at the front desk for an NYT they said I made no request (I wasn’t asked) and that they didn’t have anymore. All that said, location is perfect.

Where do i start?! First off, the housekeeping… oh God bless them! Super clean room… ALWAYS. They would even leave us complimentary chocolates and water with our next day forecast. Slippers were placed by the bed everyday as well. It almost felt like home (Mom taking care of all the details).
The location is so perfect! I am so in love with this hotel!
The only con was one of the valets… who didn’t even acknowledge us… let alone open our door or anything. We said hello to him and he just waved his hand saying just leave the car there. I guess standing there in a suit, socializing was more important. Jesse is the best valet ever! Give that man a raise! He was the only valet that showed class and a genuine joy for his job!

My boyfriend and I stayed here in March. We loved it. It was one of the best hotels we’ve ever stayed at. The bell guys were super kind and helpful. And we seriously loved the cleaning staff. We were in a rush to get to my family’s place after checking in so we quickly changed (leaving all our luggage and dirty clothes everywhere) and left. To our surprise, when we came back, all of our luggage and jackets were put up and our dirty clothes were folded neatly! The turn down service was such a pleasure to come back to every night before bed. Lovely hotel in a great area.

This was used to be the Ritz Carlton and now the Taj Hotel. The location is amazing. Right next to Boston Common and The famous shopping area– Newbury Street. It is 15 – 20 minutes walk to Prudential Tower and about 10 mins walk to trinity church and Boston Public Library. Room service is awesome. Everyday we came back to the hotel, we got clean sheets and stuff. The hotel provides complimentary newspaper for customers every morning. We live on the 8^th floor with amazing Boston View. You can also do early check-​ins. My overall experience with this hotel is more than Great!

Skip the over priced brunch here. Sure, the view is nice but don’t expect a dress code to assure a lovely ambiance. For $ 84 with only a single mimosa, you can do much better elsewhere. Tank tops, ripped jeans and tshirts abound, with others dressed to the 9s trying to have a memory. This is one brunch that is NOT memorable, except for the $ 193.00 bill for 2, which includes an exorbitant gratuity.

I think the only reason to have brunch here is for the view, which is spectacular.
The food is pretty sub-​standard. The scallops were overcooked and cold, the duck pâté was hard & dry, the cured meats were dry, bacon wasn’t crispy, sausages were diner quality, and the chicken was very dry. The fillings for the macarons were hard and way too sweet.
On the other hand, the prime rib, the fresh made waffles and the fruit were good.
For the price, not worth it. I’ve had better for less.

This hotel can be summed up in one word — gorgeous. It really is just breathtaking in many ways. Food, however, is not one of those ways.
While we did not stay at this hotel, we had a decent sized party in for dinner. I think we were just over 200, plus or minus? Serving a group of that size a plated meal is, I’m sure, pure art. This one wasn’t knocked out of the park, but they have the advantage of a stunning setting. We started with drinks in three lovely rooms across the hall from our dinner area. Keep your eyes roving the lovely décor. If you look down, you run the risk of spying one of the three mice spotted on our visit. Yeah, didn’t set a great tone for dinner, but there was no avoiding this so I made the best of it.
The salad served was fresh and delightful. Any salad served with any form of goat cheese and roasted beets is probably going to get a thumbs up from me, but this one was particularly tasty. The sauce on the gnocchi was okay, but the gnocchi itself was gummy. The filet was simply bad. It wasn’t seasoned at all. Plus, it had a texture similar to shoe leather while it was cooked a very nice medium rare. Having a hard time wrapping your mind around that? Yeah, I was too. Try doing it while chewing.
We ended dinner on the rooftop with drinks. The views were as stunning as the interior of the hotel. Just. Gorgeous. If the ratings were based just on ambiance, this would be a no-​brainer 5 rating. Other factors taken into account, the Taj is a solid 3.

Such welcoming, accommodating and friendly staff. So helpful, they went out of their way to help. From check in to check out.
So tip them well!

Amazing experience. I booked a one bedroom park view suite for a one night special occasion and it was worth every penny! Five star service all the way. Turn down service is above and beyond, everyone is gracious and helpful. The view was stunning!!! We had a fireplace butler come up and light the fire for no additional fee which was truly wonderful in February! It reminded me of living in Beacon Hill which I miss every day. Gorgeous décor throughout and nothing but luxury. Don’t miss out on reduced rates during the winter months and go all out in the spring and summer because I am sure it is more than worth it!

I have only been here once so I do not have an opinion on the other items other than the chicken Caesar salad. It was good but not exactly great for the price. The size was on the small side as well. However, my father enjoyed his entry. They serve great cocktails. Amazing old fashioned.

I’m not bitter, but I am disappointed. My husband had stayed here years ago and obviously thought it was good when he reserved an executive suite with the woodburning fireplace on the top floor, room 1601. I arrived a day before him to find a teensy little suite compared to every other suite I’ve ever stayed in, which is many and often at least once to twice a month for ten years. This is a corner suite and you’d be surprised to know that the walls on all sides look straight into brick walls. The carpet is a gold square pattern with dark stains from wear. The upholstery on the two mismatched dining room type chairs is also a gold diamond pattern. Let’s say c.1975. The sofa is a sad pink brocade from the 1940’s that is not only threadbare but has disgusting black stains where one’s fanny would sit. I will take photos and post.
When my husband arrived a day after me, he attempted to change rooms immediately to something larger. When the desk clerk looked on his screen to see which room we were in, he gave us a funny look and said, «Oh wow, you’re in our largest suite. And even if we wanted to change you, there’s nothing else available.»
The bathroom had only one lavatory and zero storage to set up your toiletries. Since the tiles are 12“x12″ I can tell you that the entire bathroom floor space, including the toilet and lavatory is 4′ x 5′. An old shower curtain makes it look oh-​so-​special. The best part of this miniature bathroom is sitting on the toilet. Both of us hit our butts on the edge of the sink to the left and the toilet paper dispenser to the right. Guess what? There’s 14″ between the sink and the toilet paper dispenser. My husband hit his head on the light switch as he attempted to stand up. He’s 6′ and 185 lbs. I feel for the people who are larger. I don’t know how they could possibly use the toilet!
Also a surprise were the light fixtures on the ceiling. That’s something you don’t see in a renovated hotel, which clearly this is not.
I have never, ever stayed in a room where there was NO coffee pot of any kind. If you really think you should stay here, the location is great, then bring your own. I brought my Nespresso pot and loads of capsules because we are renting a house on the Cape for a week beginning today. It came in handy for sure. (Hint: there’s a Nespresso boutique just next door, but I couldn’t possibly wait until they open hours from now to have my first cup). It took four different trips from housekeeping to bring a coffee cup, a spoon, bottled water (they give you one small bottle when you check in but no more unless you buy it from the mini-​bar), extra hangers, a foam pillow. Don’t expect to get a memory-​foam type pillow even though they will tell you they have them. What they actually bring is a shredded foam.
They do have two flat screen TVs, one in each room, if that’s important to you. To rent a movie from last year be prepared to spend $ 16.99.
The bed was comfortable. I’ll give them that much. There was a knock on the door last night after we returned from dinner to give us our turn down service. Since we were already in bed, it seemed a little silly. The room safe remains locked from the previous guest. The robes in the room are stiff and thin terry cloth. Since there are plenty of clothing stores around, I walked down to Marshall’s and bought a new one. Problem solved.
The air conditioning, while noisy, does work. It is July, so we didn’t need the fireplace although if they ever did remodel, I suspect that would remain a nice feature.
If this were a lesser chain, a Holiday Inn perhaps, I would give this 3 stars as my expectations would be much lower. The staff are nice enough, saving them from a 1 star review. But this place passes itself off as a five star luxury hotel. We are justifiably (as are 95% of the other reviewers) disappointed. It’s too late for us, but I hope this helps others who expect more to make a better choice than we did.