Seaport Boston Hotel

The hotel is at a great location. Everything is a cab ride or a short walk away. Very nice restaurants close by, overlooking the water. The hotel and grounds were always clean. The staff made the trip superb especially the concierge Danny, his passion was making sure that his guests are satisfied. Nothing was too big or small to get done. He loves his job and it was shown and felt everyday. I will come back just from HOW HE MADE US FELT.

I got lucky right before new years to have time off and took the chance to drive out to Boston to see the LA Lakers play the Boston Celtics (my fav bball team) The hotel accommodations were booked online last minute and i was surprised it being the holiday and such a highly reviewed hotel. Upon check in i was impressed with the décor and overall ambiance of the hotel. gave off a relaxed luxurious vibe not pretentious and the service was very professional and organized. the room itself was very clean and a good size. I had a king room with a harbor view and was very pleased. I also took the opportunity to order in room food service (who doesn’t want breakfast in bed) and it was very satisfying. There is plenty of parking and lots of good restaurants in the area as well. we actually decided to add another night stay and they gladly accommodated us and even offered us the lower online rate for the additional stay. Whenever i decide to revisit Boston, which i plan to, i will definitely book with them again.

This hotel is one of the best. The staff goes out of their way to accomodate any request. I had hurt my back and they brought me ice packs twice no charge. They rooms were nicely decorated, comfortable and very clean. They upgraded me without asking due to the number of people and gave me an AAA discount. Don’t stay anywhere else. Amira at the front desk was superb !

I stayed here for 4 nights on a business trip and loved it! It’s located near a ton of restaurants and the silver line. It’s also close to the airport so you can take a cab or ride the silver line from Logan to the hotel for free. The service is superb and the rooms are clean, new, and modern. I noticed there was a pillow menu in the room! Yes, a PILLOW MENU! You can choose from neck pillows to ones filled with buckwheat. I tried a few but the pillows in the room were my favorite. They were feathery and the bed was so comfy! I also loved the view of the water from the room. The bathroom was large, towels were thick and soft and the room even comes equipped with an umbrella in the closet. The room was expensive (~$ 300/​night) but I was very happy with everything they had to offer.

Went for a night at this hotel for an auction/​benefit dinner. The food was really very good. It was hot, delicious, chicken moist, salad really good, nice fresh bread/​rolls, excellent 3 mini desserts. I wouldn’t have expected such excellent food served to the masses. Chicken with onion rings — nice sauce. Really good. In addition to the dinner we had a pizza (very delicious) and drinks in the bar. Drinks are expensive but good. We had the breakfast buffet — ok seriously this was the best — it was expensive 21 bucks a piece but the food was really excellent. I am a huge fan of eggs benedict and this place has it a bunch of ways — the traditional was excellent and the hollandaise sauce (of which I am fussy and crazy about) was OUTSTANDING. Also, it was self serve so you could add as much as you want. It was fabulous really, creamy but not too thick, just perfect. tons to choose from… coffee excellent orange juice. Great service by Gilman. Thank you for that. The room didn’t have a good view but was extremely clean and very up to date. I would absolutely stay here again. No tipping here. Loved that.

We have stayed at this hotel a number of times and have to say that this time wasn’t its best! Between the disappointing lunch at Tamos, very pricey for what we got and service was not great (especially since they got 18% built onto price), the front desk staff were not very good and not very professional, joking around a lot. Our best experience was at the breakfast buffet we had Mario as our waiter-​he was excellent!!! Very friendly and accommodating. When we come back in the spring we hope he will still be there and the rest of the hotel staff mimics his service.

Normally I’m not easily impressed and probably expect way more from a hotel experience than most. I also rarely leave hotel reviews because we expect our experiences to feel like we have all the comforts of home. Needless to say Polly and Edward at the front desk and Daniel the concierge have blown away my expectations and I’ve only been here for less than 24 hours with 5 days left to go they’ve made my stay extremely personal with little touches that you would rarely expect outside of intimate little bed & breakfast type of stays.
After the response to the requests I’ve made I will not be staying anywhere else when I return to Beantown.
FYI Daniel made some awesome recommendations for cool beer and craft spirit tours around town and seems to be connected to everyone like the concierges of long ago were!

Stayed here for 5 nights while in Boston for a conference. The close proximity to the convention center was great. The room was perfect. The bed was super comfortable and definitely welcome after long days! I also liked using the fitness facility, which was very nice. My room was right next to the ice machine and housekeeping closet, so my only «complaint» is that I often would hear the closet door open and slam shut or things being rustled around earlier in the morning than I would have liked (at least, that’s what I thought it was!). Overall, really nice stay. I’d definitely stay again.

Very nice hotel in one of the newest and hippest parts of Boston. I have been to quite a few charity dinners at this hotel for work. These were generally for about 300+ guests and I have always been impressed with the staff and the food. I’m sure this is the type of meal you would get if you were planning a wedding here. The chicken is always great. This hotel can handle large events and maintain a high quality food standard.

Very nice hotel! I had a conference across the street was very happy to be put up here. Nice rooms with great city and water views. The staff was super friendly and made our stay very enjoyable!

Just as I like it„ stuffed armchair, comfy bed and pillows, bathtub, nice toiletries no modernity, no loud music, just classy old school. All gratuities are included. A 5 minute walk across the bridge to the BCEC and a few walk minutes across the road to the Pier… an a hot stone massage if you have time.

I went here with a group of friend 4 of us ! I loved the hotel very fancy place ! I felt like I was on the titanic it was very beautiful inside and out !
The only negative I must say is that we thought we had a complementary breakfast ! But it wasn’t ! We ended up getting our breakfast for free anyways because there was some kind of bug swimming in our cream for our coffee and didn’t realize until the end ! It was $ 78.00 for breakfast ! 20 $ per person !

OK but can you stock the room refrigerator with caffeine like red bull. Come on, people that don’t drink coffee need a boost!
I feel a little jipped, I didn’t get offered w newspaper at check in. Nice room but no turn down service. A single Boston cream chocolate with the turn down wouldnt be too much to ask.
Conference food was really good. Chicken, artichoke and mashed potatoes, perfect. Canoli, perfect. Kcup had a tea cup. Yay.
The location it is in is growing. But not grown enough to where there is a pharmacy yet. I hope one comes soon! People need essentials, bandaids, etc. Hopefully that is coming. I did find a free bus into the city.

Booked a king bed, and at check-​in they told me they only had doubles. Even though I booked a king, and my confirmation email clearly states:
Dlx Rm Kng Pillowtop Bed Free Wifi Keurig Laptop Safe Free Btl Water Flt Screen Tv
The front desk was apologetic, but I didn’t pay $ 435.00 for an apology. Plus the room is TINY. I’ve had bigger rooms in NYC for way less money.
One nice thing, I guess — they gave us a free breakfast buffet. :-/​
So bottom line, traveling with your spouse on vacation and want a nice bed to crash in together after 12 hours of traveling, don’t trust Seaport Boston to be that place; they certainly didn’t come through for us, and I wouldn’t recommend this hotel even if they had; it’s prices are a little bit more than its looks can demand.
EDIT: Two more things to note. Night crowd can be noisy. At 3 AM we had to call security for some really drunk patrons loitering in the hallways, yelling. And the room itself is a tough one to sleep in if you’re light sensitive. With lights off there are more than a dozen glowing LEDs making the room more twilight than night.
EDIT 2: Always preferable to notify your guests if window washers are going to appear outside your window at 930 AM after you get out of the shower. Awkward!!!

A+.
–We used Hotwire to book a room here in November 2014. Check-​in was super easy and quick. We got to our room and loved it! It was HUGE with a great view of the water. No issues with anything in the room. We called downstairs for more pillows, and later room service — very polite and friendly folks.
It’s a bit pricey for us to go to often — but it was great for a splurge. We’d definitely go back.

Beautiful hotel, clean, and different flowers in the lobby everyday of our stay. The room was nothing overly impressive but the beds and linens were comfortable. Our first night there I realized later in the evening I forgot
my phone charger. The staff offered to charge my phone for me which was very kind but luckily there is a 24 hr convenience store right across the street. There are not a lot of attractions in the area however, very conveniently located to the convention center which is a big plus. Overall, for what the rooms offer it is a bit over priced but again, comfortable with a great staff.

There are certain things you expect from a luxury hotel. Comfortable beds, top flight service and well appointed interiors and the Seaport has all of these. What sets it apart are the little details, where they go over the top, especially for a business traveler.
Next to the bed there’s not only a wall plug, but the bedside table has two more wall plugs and two usb ports for charging all your electronics. No more tripping over cords strung from across the room!
Lighting is controlled by one of 3 switch plates (one by the door, one in the sitting area and one by the bed) where you can turn on and off all of the lights in the entire room. OK, this is part of the hotel’s environmentally friendly features, but it sure makes it easier to manage lighting or turn on the do not disturb light than dragging yourself out of that comfy bed to o it.
The bathroom is well appointed too with shampoo and conditioner dispensers and huge rain shower heads. What I loved best was the heated floor. Getting out of the shower you step onto a plush rug (no flimsy bath mat here!) and its over a heated floor. Niiice. Standing at the vanity getting ready on a warm floor is so nice.
Don’t like your pillows? Choose ones you like from their «pillow menu».
The restaurants downstairs have excellent food and the service is top-​notch, as you’d expect. Gratuities are included in the bill so no worrying about what to to.
Oh, and did I mention free and FAST wi-​fi throughout the hotel? Wonderful.
The location is great too, right next to a T metro station it’s easy to get around from this hotel and I will definitely be back.

Allow me to precede this review with one important fact: I’ve stayed everywhere from $ 50/​night fleabag motels, to $ 1,800/night waterfront resorts with spa packages included.
For what we got here, the room rates are not even remotely justified. It would appear you’re paying almost entirely for the fact that SOME rooms look out over the water, and the center of the city is MILDLY accessible from the seaport.
Pros:
Gorgeous lobby
Magnificent views in some rooms
Very friendly staff
24-​hr convenience store nearby for things forgotten
Comfy mattress
Clean
Decent restaurants in the area
Now on to the less-​than-​stellar.
My first and primary complaint here is that I’ve had far superior hotel experiences at a Sheraton in central Pennsylvania. Not exactly what I’d expect for a high-​end hotel.
While the linens on the beds are indeed comfortable, there isn’t necessarily a «comforter» to speak of — merely a down-​filled thin blanket with sheets on both the underside and topside to sort of «thicken it up.» When we called to see if a comforter could be provided, all they had were some fleece blankets. And here I was imagining this lush cloud of white linens, but all we got was a scratchy orange blanket straight out of a Motel 6 and some white sheets hiding a little blankie.
If you want to stay in your room and just rent a movie or peruse the TV for a bit of relaxation — good luck. No movies to order, no OnDemand, and only one movie channel (and HBO at that). They do have two little boxes of outdated DVDs you can borrow, but you also have to borrow the DVD player itself, and the selection is atrocious. Unless you really LOVE Country Strong. Then, you’re in for a real treat.
The last straw for me came when I thought «Hey, I know! I’ll take a little nap! What a great idea!» So I made sure the privacy light was on our doorbell — an indication that one does not want to be bothered, and then I went to sleep. Now, it takes me at least 30 minutes just to START falling asleep, but sure enough, as my mind drifted off into that place of restful bliss, housekeeping comes a-​knocking on my door. «No thank you!» I yelled, and tried to go back to sleep — no dice. Had I gotten out of bed then and there to resume my day, I may not have been as angered when the front desk also CALLED MY ROOM TO TELL ME MY PRIVACY LIGHT WAS ON! But alas… *sigh*
And finally, there were always cabs waiting outside the hotel for ease of access to the city, but I wouldn’t recommend making the walk on a daily basis. It’s close, but not close enough that you could just pop in and out of your room all day.
Cons:
«Privacy» light means nothing
Less-​than-​desirable linens
No in-​room entertainment to speak of (read: movies)
Hotel bar overpriced (though service was lovely)
Scratchy bath robes — as in, wear chaffing protectors
If you don’t pay for a great room, you don’t get a great room
Parking rates are OUTRAGEOUS even for Boston — park at Post Office Square (cheaper and closer to everything in the city)
The verdict: stay somewhere more centrally located — it may cost an extra dollar, but will be far better than what you’ll get at the Seaport surrounded by construction, concrete, and an endless sea of sidewalks/​roads. If, however, you intend to spend very little time in your actual room, perhaps this is the place for you. Not really a destination for someone on a stay-​cation looking to relax and let loose.

We stayed for 3 nights, checking in on a Wednesday morning and checking out Saturday morning. We arrived early and our room was available at 10a, which was a nice surprise after a morning full of airports. They also gave us as requested a room far from the elevator.
The room was spacious, clean, quiet and throughout the hotel, the carpets were plush, which is noticeable and appreciated when you’re a pregnant lady with extra weight lol. Wifi was free and a little weak/​spotty at times but never down. The iPhone/​iPod stereo could have been better for such a nice hotel, as it was staticky, and we ended up using the ice bucket as a makeshift (and better) stereo, but otherwise, we really had no complaints.
The little things: loved the nightstands with outlets, the umbrella available, the mini-​fridge, the robes, and the electronic light switches.
Lots of great amenities, the bed was comfortable, and I loved being either a nice stroll or a quick ride away from the city, but not directly downtown. Their free shuttle to State Street made moving in and out of downtown a breeze.

On my conference trip to Boston, we were put up in the Seaport as the conference was also held here. Let me tell you, I wouldn’t want to stay anywhere else. This place was awesome, amazing, easy accessible to the city and offered amazing views! Here’s what I thought of some of the areas:
Service: Everyone was so accommodating and efficient. From room service, to housekeeping, to the front desk, everyone was just a delight to work with. I really enjoyed their customer service and would compare it to any top notch casino on the Las Vegas strip. Awesome!
Room: They really took the time to ensure the details are top notch. The light switches were awesome and electronically enabled. The shampoo and conditioner was mounted on the wall, so no need for small bottles. Using high end brands like GilChrist and Soames really made a difference. Each room was equipped with a Bose radio for awesome tunes. Outlets were all around the room, even attached to each night stand so you could sleep with your phone. From the flat screen TVs, to the full length mirrors, to each room equipped with an umbrella, this place was on point!
In-​Service Dining: For my in-​room dining, I got a couple of things during my stay. One night, I got the Seaport Lobster Roll for $ 22. Lobster meat, lemon tarrogon aioli, griddled hoagie bun and coleslaw on the side, served with fries. The fries were shoestring and crispy and the roll was out of this world. That’s one thing you’ve gotta try in Boston and Seaport had a delicious one. Lots of lobster meat, stuffed with lobster and not a lot of filler. It was nicely flavored and served as a cold sandwich. HIGHLY RECOMMEND THIS! I also got the S’mores in the crock for $ 9. Graham crackers, chocolate chips and mini marshmallows baked on the bottom of a dish and topped with vanilla ice cream. Such a great treat! The s’mores part was decadent and a super sweet treat. The chocolate chips brought a sort of crunch element and the vanilla flavor took the dish to new heights. Such an awesome dessert!
Restaurant in the lobby: Good food at great prices. On the last morning, we had breakfast and decided to get the buffet for only $ 20. It came with fresh fruits, parfaits, pancakes, sausages, eggs, Benedicts and more! The food was great and the service was efficient, definitely a must try!
Dry Cleaning Service: Prices weren’t a lot, maybe $ 16 for a suit jacket. I got a couple of those done and they delivered it straight to my closet. Same day job is available!
As you can see, I literally have no complaints. This place really focuses on customer service and you can tell, from the moment you check in. On my next trip to Boston, I’m definitely going to stay here again. With this amazing of a time, why would you wanna stay anywhere else!