Riccardi

As someone who has been to many expensive stores like this one in countries all over the world, I must say that the customer service is absolutely appalling. I have been here twice, and both times I have left feeling utterly disgusted. The sales assistants were incredibly rude and were just standing there gossiping and playing with their phones the whole time. Now I understand that this isn’t Barneys or Saks or Harrods or Selfridges but I expect a higher level of professionalism and courtesy, especially if I’m about to drop $ 200 on a t-​shirt. Both times when I’m browsing around, a sales assistant immediately comes over and asks me (in a very snooty way) not to touch anything because they’re all in hangers. It’s absolutely ridiculous.
Although I do love the brands stocked here in this shop (Kenzo, Moschino, Comme des Garçons Play, Neil Barrett, Thom Browne, Valentino, Givenchy etc), I hate rude sales people. If the owner of the store sees this, let me just say this: you have a lovely store, but you should fire your sales assistants because they’re the rudest, most unprofessional people I have met in a very long time.
The most infuriating incident was when I was ready to pay for my things and the sales assistant in charge just suddenly ignored me and started talking to the girl next to her. I would not come back to this store unless I had no other choice.

Best place to shop for designer imports on Newbury st and possibly all of boston. Their staff is amazingly helpful and attentive. Unlike some of their snobby neighbors.

My boyfriend and I (both 25) recently decided to go into Ricardis again after going in once before and having a less than pleasurable experience, but everyone has their days so we went for a second try. Upon entering I decided to walk in first as a normally dressed female (simple all black hair down nothing fancy) and was greeted by the older gentlemen at the front pretty politely «how are you?» With a smile. My boyfriend entered behind me a few steps (he’s a 6ft tall African American gentleman with a beard) he was also dressed pretty normally (all black, black jeans and a clean black shirt and jacket). He was not greeted well and he was literally steps behind me. The gentlemens face changed and he looked at him stone cold straight faced and managed to force out a «hey». Immediately the mood and tone changed and it felt as though every employee was aware of our «presence» even though there were multiple other people in the store (all of Asian and white race and who were dressed in more…“finer fashions”. They offered to take their jackets and supplied them with impeccable customer service. Both my boyfriend and I had a lot of money that we were both looking to spend and he is especially into fashion and a lot of the brands this store carries. To be treated like we were in such an obvious way was crazy and unacceptable to me. Unless you walk around in obvious name brand clothing and/​or blatantly look like a tourist with money then I do not suggest shopping or even entering this establishment. We had employees staring at us in our faces following us with their eyes and bodies with no shame as we walked around the store which is very small to begin with so trust me when I say if you’re getting any kind of attention you will know. This store gives off one of the most racist and classist vibes on newbury street and being that this was the second time this happened we will definitely not be going back and suggest to anyone of color or who doesnt feel like dressing up head to toe that day that you don’t go here unless you like being targeted. I understand being in a city and in this area that you get all types of people in your store but as anyone who has ever worked in retail will tell you you never know who you are talking to or dealing with. You address everyone with respect and as if they are going to buy your entire store out. Even if you «know» they’re not. As I stated we were prepared to spend a lot today and instead will never be going back and letting everyone know of our experience. Hopefully the store takes customers and their experiences seriously and this will not happen to anyone else again.

The worst shopping experiences ever. shop assistants have no patient, and not friendly at all.

I am very far away from the store, so I ordered my item via its online-​store.
It was very lucky for me to find out about Riccardi !
I purchased a Thom Browne shirt, which was all sold-​out from many other website, with their 50% off sales price. I was crazily looking for that specific piece and I am very happy.
I was worried about their shipping because they had the serious weather condition around that area. However, their shipping was light-​fast. Received in 3 days with lowest price shipping rate.
Some of the designer products are only available offline, however, Riccardi has rare pieces that are sold out from other websites, as I already mentioned, as well as the newest items. I will definitely visit its offline store whenever I have the chance to visit Boston.

Customer service is not that good, the worst person is the owner, he judges people on how they look, he’s racist. I was ready to go in there & spend a lot of money until I felt a bad vibe from him

Shoutout to all the employees who were on their phone today. Had to interrupt a girl on her phone so she could help me. Also everyone there gave me a judgmental look as soon as I walked in. Just because I dress like I don’t belong, doesn’t mean I can’t afford what you’re selling. You work in retail, get over yourself.

Definitely rude customer service I feel unappreciated there and not only that but I feel like they’re talking down on you. I came to return the gift that my girlfriend had bought for me. My skin had a reaction from one of the necklaces. I asked for a refund or store Credit but he denied me and rudely yelled saying jewelry are final sale. This was coming from the Store owner but the people working there were good. I will not return.

If you’re looking for overpriced clothing, knowledgable though equally pretentious staff, and a boutique that is more eager to swipe your credit card than satiate your sartorial cravings, this is your place. While shopping in Boston the other month, I was referred to Riccardi as «the best» place in Boston to purchase luxury street-​wear and denim. My visit to Riccardi exposed me to a prolific selection of luxury menswear, but I was deeply disappointed by what seemed like a greater — and alarmingly fastidious — attention to «name brands» and logos at the cost of reasonable prices and true trends.
What I’d like to impress upon Unilocal readers is that I truly, truly am familiar with the phenomenon of spending a decent chunk of change on luxury goods. I’ve splurged before (granted that such large dents in your wallet are presumably made up for by craftsmanship and trendiness).
But this store is sure to break the purse strings of even the most impulsive of buyers. Don’t expect to find a shirt in this store for less than $ 150.00 — and we’re talking casual, cotton graphic Tees. By all means, if you have that money and are looking for a big, glaring red «Commes de Garcons» heart on your torso, go for it. Otherwise, a survey of Riccardi’s store windows should suffice.
My experiences with the staff at Riccardi were mediocre at best. To begin with the good (and it WAS good), I found the employees incredibly knowledgable about their stock. From the store’s wide selection of Dior and Dolce and Gabbana denim to newer and more independent lines like Nudie Jeans, the staff know exactly what they’re talking about — be it fit, color, rise, yoke, the works — they know denim like no other.
However, the bad. I was frustrated by the staff’s pushiness — constantly trying to get me to try things on and buy them without thoroughly negotiating these costly investments. While trying on a pair of shoes, a customer passed me on his way to the nearest mirror, wearing an unbelievably oversized patterned T-​shirt. «It’s way too big,» he remarked. «That’s how it’s supposed to fit,» replied one of the employees. Maybe I’m not as conscious of the current trends, but this man was positively swimming in what I later discovered to be a $ 450.00 shirt. Despite the staff members’ persuasions, the man did not end up buying it, might I add — a decision that I think both his gaunt build and his mother’s credit card later appreciated.
What’s more, the store had a slightly mafioso-​like air about it — something that, while subjective, made me feel uncomfortable. An old and observably complacent man (presumably Mr. Riccardi) sat at the front manning the cash register (not once interacting with customers until they handed over their credit cards), and a battalion of young-​twenty-​something-​year-​olds hovered and puttered in back. I was not given two looks or even a HELLO from the manager (Mr. Riccardi) until I appeared to be headed in the direction of the cash register, at which point he felt the need to interject with an obligatory wave goodbye.
All in all, a boutique that seems to be populated more by wealthy (Chinese) tourists and Harvard students than by local Bostonians and trend spotters. The clothes in Riccardi are BEAUTIFUL, but remember that money can’t always buy style, and you DEFINITELY can find cheaper.
PROS:
–Well-​laid out store
–Diverse selection of designer brands
–Knowledgable staff members
CONS:
–Pretentious, pushy staff
–Overpriced clothing, tacky designs, preoccupation with logos
–Unfriendly Mr. Riccardi

Ever wonder how small businesses, especially a boutique luxury clothing retailer, makes it in this world of credit crunches, big box stores and e-​commerce? Go visit Riccardi. Run by father and son Riccardi duo for the last few decades, Riccardi is a master class in personal service, friendly & knowledgeable sales people, hand-​picked inventory from exclusive labels, staying current /​avante garde while keeping some things stable to keep clientele happy, and so forth.
I have been shopping at Riccardi for years and the things I have outlined above are the reasons why they are still around. They have all kinds of wacky Japanese denim (think $ 500+ per pair with hand painted designs), a deep collection of Givenchy, Lanvin, Dior Homme, Comme des Garcons, etc. Regarding CdesG, this fall Riccardi had one of the deepest selections of their «PLAY» collection anywhere. Back in the day, they were the only store around that sold Evisu. They carried Prada coats and apparel that you could not find anywhere else (not even Saks or Neiman Marcus). All of this and you are not high pressured or judged by their sales people.
I have purchased everything from t-​shirts to cologne to winter coats here. This store is expensive, but if you care about personal, friendly service, are concerned about keeping small businesses alive and want clothes that you simply cannot get anywhere else in Boston, then you have to head over to Riccardi.

I love Riccardi! This store has introduced me to SO many fashion designers that I have never even heard of before! Riccardi has helped me develop my own style and really come into the person I am today. Every piece in this store is unique, you wont find another anywhere. Riccardi is so much better than Saks, Neimans, and Nordstrom but not Barney’s (I LOVE BARNEY’S)! which have gotten sooo main stream. Why would I spend 500 dollars on a Vince cardigan that is made in China and mass reproduced.
Riccardi is SUPER expensive but when they have their annual 50% Off SALE it is totally worth it! I recently bought TWO Julius pieces for LESS than the price of ONE! The sales associates are AWESOME and very helpful! They do not work on commission so you know they are genuine. One of them even talked me OUT of buying a poncho! I have shopped around a lot and I have never encountered another store like Riccardi that has such a fabulous selection of designers and clothes. Riccardi definitely brings FASHION to this FASHIONLESS town of Boston!

you have to be crazy to give this place less then 5 stars!
excellent service! great staff. top designer items!
this is a high end store, they are known for having clothing you can only get from major designers!

RUDE STAFF
The worst shopping experience I have had in Boston.
Rude staff that aggressively snatch clothes back from you if you don’t buy them. Very poor attitude. They are only shop assistants and not even in New York, London, Paris, Hong Kong, or Tokyo but in a badly put together store in Boston. Poor, worn changing rooms with no space to change and no mirrors.
If you are going to shop designer in Boston stick to Barney’s — a well thought out luxury store, with professional staff.

This store definitely carries its price tag but it was a very cozy look and feel store which had a huge collection (by far even from Kidrobot) of KAWS toys.
In fact, the unique thing about this store is that it has EVERY SINGLE KAWS doll ever released! Even the latest one, matte black, and chrome. This alone is a good thing to marvel at while you browse around the store for nifty tshirts and jackets.
I am not sure if the dolls are on sale, but if they were it would be $ 8000+ but I doubt so since they tried hard to collect them.
They do have the chrome KAWS on sale for $ 4000 :) …
I love their clothing styles and they have some top brands including raw denim. Great shop!

riccardi is a wonderful place to buy clothing. i’ve been shopping here for about 5 years now, and i still own and wear every single piece i’ve ever bought from this place. yes, it is expensive, but great clothing is, people need to realize this when they walk in here.
the selection on the women’s floor is always really unique and well thought out, and i am always inspired by anything i buy there. i constantly find new ways to wear each piece which keeps me interested in my wardrobe. if you’re bored with the clothing you have, go to riccardi and take any advice that joseph gives you, (he’s always working on the women’s floor) he’ll make you look fantastic.

YOU MUST BE CRAZY if u dont get your denim from here
all the hottest jeans in boston are from this store
limited edition stuff to if u dont want anybody copping your style
known for the high end clothing too stuff u can only get over seas
always a must stop when on newbury st

Far and away the coolest place for men’s clothing in Boston. Granted, I usually just write down things I see there to look for on eBay, but the staff has always been friendly to me and it remains one of the only places I’ll ever go «to browse» (I’m not generally a big shopper).
In case you haven’t realized by the reviews so far, everything here is terrifyingly expensive unless it’s on sale (the only way I can ever realistically shop here).
I brought a few friends in here a few months back. One was drawn to a Dolce and Gabbana dragon-​patterned shirt. Price: about $ 750. Shocked outburst followed (for the rest of the day). Staff was not as friendly that day, as I recall.
For searchability:
John Galliano, Comme des Garcons, D&G, Elvis Jesus, Neighborhood, Billionaire Boys Club, Ice Cream, Vivienne Westwood, Etro, DSquared…

WHAT RECESSION???
I go here with my roommate (he’s a professional poker player). I pick out the fugliest looking pair of Japanese Denim with gigantic dragons embroidered on the pockets (like JNCO from when you were a kid but 10 TIMES lamer) and I go «how much for the jeans». They’re like «oh like 1000 dollars» Then I go «1,000 dollars? I’ll take 2» I go through the t-​shirts and they’re like «oh that paper thin baby Gap t-​shirt with a picture of a glittery skull on it? Oh that’s only 500 bucks» and I’m like «sign me up for 5» (they are thin, and it IS cold out these days) Then I put on a belt that costs 400 dollars that looks like it was shaped out of a working man’s broken dreams. I buy two in case I «lose» one on accident in the heaps of my designer clothes on my bedroom floor.
I pay for the clothes and then put them on. I subsequently go to the homeless men on the street and pull out a (solar powered) calculator. I pick the solar powered one because it’s greener than one with a battery. Come on folks, haven’t you heard of global warming? Anyways, I tell the homeless dudes «After adding this up, it looks like I’m wearing 4 grand in clothing right now. How much money does a sandwich that you can’t afford cost?» Then I laugh capriciously because I am fortunate and they are not. I leave them with inspirational words «HEY, GET A JOB YOU BUM»
Want to know why this all goes down? Because in this world there’s haves and have nots and it’s not my fault that I’m cruising around with my parents credit cards and making a mockery of poverty. This is America baby.
Seriously, if you’re looking for super overpriced JNCOs you can find them here, BUT you can also find really nice denim that’s not overpriced. I won’t lie, they did have Comme De Garcons Fred Perry’s here and some delicious Stitch Jeans as well as Ksubi and even Cheap Monday!
The denim staff is really nice and there’s hard to find stuff here. I just wish they would cool it with the real bonkers stuff like the 1000 dollar jeans.
p. s. Poor people, I accidentally put a whole bag of my designer clothes in Goodwill and realized it too late. Go look for my Marc Jacobs coats and Dior Homme t-​shirts.

Cool, Trendy, Hip, and Geil! Gosh, this place is awesome!!!
«If I had a million dollars…» I’d shop here and make this my wardrobe!!!
Nice high end jeans that fit your needs and style. Also all the accessories are quite neat, but a bit high end. That’s the Newbury St. for ya!

Great clothes, questionable service.
They know who their customers are and I suppose they think I am not one of them. My second attempt at coming in to browse and perhaps purchase a pair of jeans or a t-​shirt. I pick up a shirt off the folded shelf and get approaced to make sure I realize that it is not to be touched, Not in a «Can I help you» kind of way, but more in a I-​should-​know-​better kind of way. this happened on my first visit, so I gave them the benefit of the doubt. Obviously this is a pattern.
Perhaps if they greeted you on entrance and explained that they would be happy to show you the clothing. That I could handle, but please a bit more attention to polite costomer service would be nice. But (sigh) I suppose it is the usual Boston ‘tude.
I can certainly find these clothes on line or in NY.
Ciao. and I’m «all set» with Riccardi.

Psst, gents! What’s the trick to finding a stylish pair of jeans with the least effort? Here’s my abbreviated guide:
Step 1) Walk into Riccardi.
Step 2) Listen to the staff.
Step 3) Profit!
Step 3 is a complete fabrication, as you’ll likely end up anywhere from $ 200 – 500 in debt, but you’ll look like a million bucks. Moreover, the staff here will actively dissuade you from a bad purchase. They’re a talented and fashionable bunch, without the bullshit pretentiousness you’ll find elsewhere. *cough*lookatmyotherreviews*cough

It’s not an inexpensive store, but the brands they carry represent all that’s stylish at the moment. Great collection of jeans, very hot labels. You’ll find your D&G, Prada, Comme de Garcons, so all high fashion brands.
The staff was really cool too. I ended up purchasing a fresh Prada jumper, on sale, which is one way to stomach the pricetags.