Rasi Associates

I have found my therapist here to be more than just competent at her job. She is also and empathetic and concerned as a person, which I appreciate.
I feel badly that the one and only reviewer on Unilocal gave them only one star, and seemingly for the wrong reason. He said it took weeks to get back to him when he called, but this was right after the marathon bombing attacks. I live in this neighborhood and it was a police zone for weeks after the marathon attack, and businesses were closed. This tragedy should not be held against this particular business.
The deal: you must give 48 hours cancellation notice, or you will be charged the full amount for your appointment, even if you don’t show up. They are not allowed to charge your insurance companies if you don’t show up for the services.

I have nothing but good things to say about this group of therapists. When I initially contacted them, I received a call back relatively quickly, and an appointment was set up. It’s convenient to where I work in Copley Square and the receptionist is efficient and friendly.

From the initial phone screen, to the initial assessment, the whole experience was unimpressive, and in hindsight was a waste of my time and money. It stared with a phone call from a woman who did not seem to comprehend the areas of focus for me. I didn’t hear back from them for weeks. Although, in the spirit of full disclosure, the Marathon Bombings transpired during this time, their offices were closed for a time. When a male social worker called, we set up an appointment. He focused on insurance payments and setting expectations around an early arrival to fill out paperwork. I arrived at my appointment ahead of time as agreed. Paid ahead of my appointment. He came to collect me in reception, after i notified the receptionist it was already 10 minutes after my scheduled appointment. He made no apologies, and ended the session shorter than 45 minutes, and suggested that I should have arrived early as previously discussed to fill out paperwork. Additionally, he kept pulling at his clothes. Ideally, I would have preferred his focus to be on me, versus the fit of his clothes. I am left with the impression that my financial abilities and insurance coverage is far more important to this Associate than my well being. there was zero benefit for me, doing business with Rasi Associates.

Awful. I didn’t feel like they listened to me at all. My psychiatrist kept giving me this medicine that I repeatedly told him didn’t work. I forgot to schedule a couple sessions and instead of calling me to see if everything was alright, they just sent me back my deposit.