Radius Bank

First of all, it is not called First Trade Union bank anymore. They rebranded and they are now called Radius Bank. I switched from my hometown bank and a credit union that declined in service. All I have to say is Wow. I am impressed. Every staff interaction has been positive. I can tell that they really take pride in their customer service. From their social media to their telephone and web chat. They only have one location though for banking and one for a financial center in New York along with a few ATM’s. Their main focus is on mobile and online banking. I love having the convenience of being able to go to shared deposit ATM’s to deposit cash/​checks. The ATM refunds of any banks ATM fees is a nice touch too. Just waiting for chip cards and apple/​android pay but I have a feeling they will be coming along very soon. If you want a bank with a community feel but with the ability to do most of your banking online, I highly recommend Radius!