Quest Diagnostics Incorporated

What is the point of making an appointment if you arrive and they just put you in line with all of the walk ins? I have been waiting for over an hour for an appointment that I pre-​booked.
They really need to work on their business practices. They have one person handing reception, testing, and paper work by herself… That is a guarantee of a bad experience when they are dealing with this number of people.
Basically, find a different location or a different company.
Edit — the technician was very nice and helpful when she was able to get me in. They needed a lot of blood for the tests that they are running and I came close to passing out and she was very responsive in getting the situation under control. Quest really just needs to get her some more staff support.

I opened up an account just to be able to review this place. Yes, there is only one person working here and that along with the reviews made me extremely nervous as I have had numerous bad experiences having blood drawn. I have been painfully poked and prodded in the past due to «deep veins», «small veins» and whatever other reasons the people drawing blood would give. So only speaking as to the nurse’s ability to draw blood from a difficult patient — she was very patient and compassionate with me. She put me at ease and I barely even felt the needle. She didn’t rush the process and her priority was giving me the most painless experience possible. I am extremely grateful to her for that and would go back there to get any blood work I needed in the future.

Very enjoyable experience. I must stay I was first intimidated by the women working at the desk but once she welcomed me in I felt better. I overheard her say only 3 mins allowed to take the urine sample asbi got nerves but again she calmed my nerves completely n she was very nice and the wait was not bad at all. This is a one person job so I don’t understand why the negative remarks. Plus the office is oh so big 2 ppl working would be a crowd. I would definitely recommend this place.

After my first and last visit, I will never to return to this Quest despite it’s convenient location. Came for a routine blood draw. The person manning the front desk was not friendly, not accomodating, asked me to get off my cell phone even though I was the only person in the wait room for 45 minutes. For blood draw itself, stick was painful and despite my good veins, managed to blow up the vein leaving a bruise that lasted 2 weeks. How might you fare here with poor veins? Shudder…

This laboratory is horrible. It appears to be entirely staffed by ONE PERSON. I waited in line ONE HOUR, during which the person running the place saw only two people. And when it finally was my turn to speak to her, she told me I didn’t have the right prescription/​paperwork. I would recommend NEVER visiting this lab, it was poorly kept, poorly staffed, and unprofessional.