ProSolutions Bath & Boiler

Very responsive to first phone call. Called me day of scheduled job to let me know he was ahead of schedule and could come early. Had a second issue on a Sunday and needed their assistance again. Reached him that Sunday morning and he came to make the repair within a few hours THAT day! Can’t beat that level of service on the weekend. Used for bathroom plumbing work. Highly recommended.

Shower/​bath faucet broke over the weekend so I was out of hot water for several days. Called multiple plumbers (over 5??) on Monday, none with availability for a week and one in a couple days but he just gave me a weird vibe so I canceled. Jaime from ProSolutions got back to me promptly and with a picture of the valve, he was able to go by his supply house and come by that night with the replacement part. He was realistic with time expectations, kept me updated on his whereabouts and a pleasant guest in my home. Turns out he got a slightly defective part from his supplier and the water started to leak about 30 min after but the hot water worked at least. I was able to turn off the main valve easily so it wasn’t a big deal and a few days later, he shows up with a new replacement part (with all the pieces) and even provided me extra silicone lube (woo!).
In conclusion, great guy to work with and will definitely go to him for future plumbing issues. which hopefully won’t be anytime soon. Highly recommended!

This guy seams knowledgable and based off great reviews maybe he just had a problem with me. But I paid him $ 250 to come and look at my steam radiator. He came looked around for 2 hours told me a list of stuff wrong I asked him for a quote. He sent me a invoice restating everything wrong with no numbers as to cost to fix. I asked for a quoted estimated price to fix a second time by email and a third time by voicemail after that he never responded. So basically I paid him $ 250 to tell me something is wrong I knew that before that’s why the pipes knock. If he didn’t want the job he should not have taken my money…

Solid across the board. Elijah is diligent, prompt, reliable, and incredibly knowledgeable. Elijah thoroughly diagnosed and explained the problem at hand — the kitchen radiator valve needed to be repacked and tightened, as it was leaking condensation into the condo unit below. Elijah also inspected all the other radiators in the condo unit, and consequently repacked the bathroom radiator valve, as there was a minor leak. Furthermore, Elijah double-​checked the exposed pipes in the condo unit, and offered his candid assessment. Total charges $ 222.50. Great service and outstanding work. I highly recommend Elijah.

Elijah doesn’t return phone calls. Not like 1x I didn’t hear back from the guy. Like have tried to have him over for 2 jobs at my house (steam radiator and water heater) and never hear back. One time, I managed to catch him on my second try. Nice guy (as has been well noted), but that doesn’t really matter if you can’t get in touch with him… I picture my beautiful ex-​wife who can bake a wonderful cake but kept screwing all the neighbors; somehow the moistness of the cake didn’t matter once she was impregnated by Mike the Banker three houses down.
No problem if he’s busy/doesn’t want the job/​whatever, but when I see a guy review this high on Unilocal,I get damn excited about trying him out… then…wait…wait…call again… wait…give up and move on.

Was extremely pleased with the service I received from Elijah. He was prompt, called before he came, and explained what was covered in his service call. He diagnosed the problem and it was fixed quickly. I would definitely call him again even though I hope I never have too. Great Service. Highly recommended.

Called ProSolutions in originally to create a stand pipe and gas line for our washer and dryer in the basement as well as to fix other plumbing issues in the house. Elijah and co were prompt and did a great job handling my project as well as many burst pipes for other customers due a winter cold snap. I’ve since used ProSolutions for emergency leaks and other jobs and Elijah has always responded quickly to my calls and dealt with any issues we had to our satisfaction. It’s nice to have a trustworthy plumber to call. ProSolutions is definitely a great Unilocal find!

This is not the first company I have used for my furnace so I have past experiences to compare. I can’t say enough good things about Elijah and the service that I received from him and his technician Jamie. My heat broke during the coldest week in January and Elijah came out the day that we called him. My heat broke again from a separate issue last week and Elijah was again extremely responsive.
The feeling that I get from contacting Elijah is that my problem becomes his problem and he is dedicated to fixing it. Our heating unit is, inconveniently, on the roof and Elijah is always patient and understanding of the situation. HVAC units are not cheap to repair, in general, but Elijah and ProSolutions seem more concerned with arriving at the end goal through quality work as opposed to trying to make a buck off you.
If you care about quality service, quick response time, and reasonable prices then you won’t be disappointed with Elijah and ProSolutions.

Elijah was extremely helpful. He was professional, on time and explained anything I had questions on. I will call ProSolutions anytime we have issues.

Elijah’s service is so great it prompted me to write my first ever Unilocal review.
He’s helped me out 3 times in the past 3 months. All 3 times he arrived right on schedule and fixed the problem quickly and efficiently. He also took the time to explain not only what the problem was but what he did to fix it. Each time he left I actually felt like I learned something. This last time he was here he didn’t even charge me because he felt guilty that the job he did for me before took so little of his time.
He is an honest, trustworthy business man with a great work ethic.
I highly recommend him for any kind of plumbing job big or small.
Elijah’s the man!

Elijah helped us with a balky high-​efficiency furnace on a last-​minute pre-​Thanksgiving call. He came back when the problem recurred and got to the bottom of it – something that no other plumber in two years had accomplished! We are going back to him whenever we need a plumber.

Really nice professional guy, Elijah came and fixed our plumbing quickly. We used him a second time and remembered a minor issue that we had. He brought the part for the minor issue and fixed it and the problem we called about.

I called a larger plumbing company for an issue with my shower that was causing the water to continue to flow even when in the off position. They weren’t going to be able to come out for a few days but recommended that I try Elijah at Pro Solutions. I am very glad that they did! Elijah came by the Sunday night it happened, corrected what he could without parts and returned the next day with the parts when the stores opened on Monday and was able to complete the project (he carries standard parts in his truck, I had a non-​standard handle/​shower).
He was knowledgeable, professional and courteous, I now have my go to person for all plumbing items!

This place is amazing. I had a sudden problem, with a few friendly phone calls Elijah was there to fix it within hours. He was so easy to work with and so helpful, even before he came over, that I felt smart for calling.
Definitely recommend ProSolutions Bath & Boiler

Better late than never…
ProSolutions came and fixed our heat last winter. Two weeks later when something went wrong he came back at 7:30 in the morning when we came home from vacation to a freezing cold house. Elijah’s customer service was phenomenal and I would highly recommend this company to anyone in the Boston area looking for reliable and thorough service.

Elijah is by far the best plumber around. Our neighbors recommended him after he did a stellar job replacing their boiler. We had him in to look at clogging in our pipes and heating issues. His knowledge in both areas was fantastic, I was especially impressed by his knowledge of all the old work done in Boston homes. Our house was built in th late 1800’s so that knowledge definitely came in handy! He has great personality as well and we found his pricing to be very fair. He also has a nifty paper free billing and payment system. I would highly recommend him, we will definitely be using him again!