Professional Staffing Group

Totally unprofessional, by some miracle they got me a contract, but then they tried to scam by not paying unemployment. Luckily I won the case in the UI. If you are employed by PSG, my advice, watch for every paper you sign. Even it is 200 of them. and keep everything for your records.

Total crap place. Avoid like the plague. 99% of jobs hey have pay around minimum wage. Try hard and just reach out to employers directly. It’ll be worth your time and you’ll make more money. PSG is really shady.

I have used PSG twice, and they have been nothing but professional. The first time I used them I had a very very specific situation that made it difficult to place (I was still employed somewhere else temporary and was only looking for direct hire as a supervisor). However the second time I was unemployed as the job contract ended and I was getting nowhere with my own job hunt, even for entry level.
Jess Mulligan, who was my agent, is pretty much a godsend. We had more of a conversation then an interview where we went over what I wanted based on my experience, and how open I was to opportunities. She could have easily placed me in temporary opportunities at the hire rate of pay, but a direct hire entry level opportunity was available for a little bit less then what I was asking for. Since it was direct hire I said I would interview with them.
She was went through everything. She went and gave me company details, had me send her questions to ask during the interview. She had me give a writing sample to see where I was in regards to my email writing skills. She gave me some interview questions to study. We talked on the phone hours before my interview to go over interview questions to see strengths and weaknesses in my answers and gave great advice on my wording of specific things. She printed out copies of my resume, directions to the job, and a copy of the interview questions I wrote to bring to the interview. We talked briefly before I went and she asked me to call her when I finished.
I had my interview with the company and I called her back later in the day (I would have called her immediately but my cell phone was almost dead). Maybe the delay was good anyway because I got the job.
Seriously yo. This was probably the best «Seeking Employment» experience I ever had. They had me well prepared and well trained to get a job that seems to be awesome for my skills. Jess understood where I am in my life and what my goals are and found something that fit perfectly.
I can’t agree with anything the haters are saying about the company. They relieved a lot of pressure from my job hunt and for me the results were immediate.
Also note, I put in a request to have the address changed as they are no longer at Devonshire. They are on Federal now so the photos really don’t match any longer.

So, I’m going to be a minority here with this review… I actually had a very positive experience with PSG. I ended up getting a temp. job that went permanent after the first month-I’ve now been at the job for four years!
My advice to everyone is to apply to as many staffing agencies as possible. Some will believe in you and some, well, won’t.

I am seriously hovering more towards 2.5 stars, but no less than 1 and no more than 3. I have to admit, I met a lot of good people with this job, and I would not have expected to learn what I did while working for PSG and the contract place they sent me to. That’s why I feel I can’t give less than 2 but not a full 3 either. Like a lot of people are stating here on Unilocal,I too, have had an interesting experience with Professional Staffing Group… to say the least.
A number of years ago, I saw an advertisement on Craigslist that did not mention a staffing agency of any kind, nor would it be anything remotely temporary — it would be a full time job (which seems to be a common theme here). Because the ad stated it was full time and in higher education (in Cambridge, no less), I knew I had the experience. I sent off my resume and waited. Like everyone else that got a call back from PSG, I was told the job wasn’t available, but they had plenty more like it.
At the time, I was on the South Shore, and willingly went in to meet with a recruiter. When I got there, I was told to wait around for the person and then was put on a computer to fill out all the paperwork. Okay… fair enough.
Once I talked to the recruiter, he was looking over my information and told me the group primarily deals with Boston businesses and goes up to the North Shore. They have very little work south of the city. It would be a hard sell to get me work. He has a colleague who tries to find people work in my area, but even the colleague has trouble. I met the gentleman and he only stayed long enough to tell me he had nothing.
The guy I went in to meet ended up telling me he *did* have something available in Boston at that moment. It wasn’t what I had originally signed up for, but seeing my skill set and recent work, I would be a good fit. Considering I wasn’t working at the time, I agreed to an interview with the company Professional Staffing Group wanted to place me in.
I went into the city a few days later to meet with the company. They were nice, they were good, and they wanted me to start immediately. The rules of the assignment was only going to be for three months, as the person I would be filling in for, would be out on leave. Once this person got back, my assignment would be over. Okay, I’m fine with that. It *is* a temp job after all. Maybe I could transition somewhere else. I agreed, as the money was good and I figured what other choice did I have at that time? I left these people to call the recruiter and let him know I accepted.
I started the next week, and checked in with my recruiter once a week for the first month. After that, it got a little tricky and went down hill. I made a friend with someone there who started at the same time, from the same staffing group. He ended up being offered a full time job with this place we worked at, while I sat around wondering if I would be there next week. The kid showed up for work 3 times a week, if that, and I was there every day. When he was there, he did as little as possible. I was running all over the building doing jobs, including going out to other offices for them. I didn’t understand how this other kid got an offer and I didn’t. When the guy I was filling in for, returned to work, I was there an extra 4 months.
Each month I worked after the third month, I got the run around from both ends — the place I was at, and PSG. Both told me to have the other call them. One side said they weren’t sure if they could keep me, due to budget reasons (The place I was at). The other said «just keep on them» (PSG).
I was draining my bank account by the month, as weekly train tickets and out of pocket insurance was expensive (among other bills). No one knew if I would be there each week, as my contract had ended and there was no sign of being asked to stay on anywhere or for any amount of extra time. I was in limbo with this specific job, and as much as I liked working there, I ended up resigning after 7 months. All because I had no more money to commute, the person I was filling in for was back, and the only reasoning to stay was «we don’t know; it depends on our budget». My budget said «thanks, but no thanks; I gotta go».
When I ended up leaving the position, I guess I inadvertently ended up leaving PSG as I did not receive any more jobs from them, even though I was still in their system (and willing to try somewhere else). The place I was at, was the one and only placement I got. I admit it got me a good set of new skills, some good times, but ended up giving me a lot of frustration in the end.
And yes, like some people have said, walking into the PSG office is like walking into some sort of factory. No walls anywhere except for some higher level recruitment staff along the main walls of the interior. A labyrinth of cubicles and desks filled the space, and it seemed confusing as far as whom you check in with and where you go next.

I’m signed up with four staffing agencies in Boston, and PSG is by far the worst. When I went in and met with my assigned recruiter, I was really unimpressed. She didn’t have much to say, and kept giving me blank stares. I wasn’t confident in her ability to find me a job. I met two of her co-​workers, who were more professional than she, but I haven’t heard from any of them in weeks. I regularly hear from my other staffing agencies, and all of them present a more professional demeanor. When I call my PSG recruiter to check in, she’s rude and defensive. Don’t work with them. They have a good marketing team, which is why their signs are everywhere, but they are not good at their jobs.

I am very displeased with this company bringing you in with representative ads for stuff they expect to get. When your new they are great but after an accident prevented me from working and I contacted them to let them know I was clear to work they were horrible. After accidentally replying to one of their ads again when I was told I was already consideration for everything they told I had to come in and start from scratch. They are nothing but liars avoid them at all costs.

First, I want to say that I went to staffing agencies with realistic expectations, knowing that their job is NOT to find you a job; it’s to fill vacancies for the clients with qualified candidates. They are an extra set of eyes for you and if you don’t happen to land a job then you wasted an hour or so filing out paperwork.
Despite what I just said, I went to every other staffing agency except for PSG until 3 months into my search because of the terrible reviews. A friend of a friend told me to go to PSG because they found her a job in higher ed (which I was looking for). Let me tell you, I’m so glad I listened.
About a week after I met with someone from the direct hire and temp end, I was called and sent on an interview at MIT. I didn’t get it because they hired an internal candidate, but PSG (Rachel specifically) was great about calling to prepare me for the interview and calling after to check how it was and update me on the status. I also took up the offer to take an informational interview at MIT which was helpful.
Not long after, Rachel called about a temp to perm position at a university which I accepted right away. After hitting it off with everyone, I was hired permanently after a few weeks and offered a great salary. That was in November and I’m still there, loving it, and so thankful for PSG for giving me that opportunity.
Now your experience will probably be different if you are currently employed full time and cannot do temp work. But if you are like me, my advice is to be eager and take some temp opportunities. Also, don’t wait around for these staffing agencies to call you. Reach out to them if they don’t reach out to you and let them know how motivated you are to find a job. I have to say though, PSG was GREAT about calling me and keeping me informed of opportunities.
The only reason I knocked off 1 star is because a job ad I responded to to get my name in their system was phony and the guy who called me initially said I was a perfect fit, that he would set me up on an interview, and other BS that wasn’t true. Oh well.
But, I say give it a shot… you never know what could happen!

Really disappointing. I had an experience during which I felt heavily discriminated against based on my age and education level. Unfortunately, my age was 21 and my education not yet complete –which was why I was going to an {expletive} staffing agency in the first place. I suppose it’s not the most hopeless I’ve felt walking out of a place, but that would be pretty generous.

What a pointless waste of time! After reading the horrible reviews, I had pretty low expectations but after an initially productive first meeting with a nice guy, I started to think that maybe all those awful reviews got it wrong. They did not. PSG puts on a good first impression, pretending to listen to your needs and making you feel valued. The young man I met with talked at great length about his close connections to his main client (a company I actually wanted to work for). He even went as far as to contact the recruiter of the company while I was in the office. She wasn’t available but he promised he would connect with her the next day.
A week went by and I heard from no one. I finally received a call from the person I had initially met with, «checking in on my job search.» I missed his call and reached his colleague instead who said he wanted to see how things were going.
I was confused as I hadn’t been contacted by PSG about any potential positions. I tried to get more information about the process (i.e. when are they going to start sending me opportunities??) but he was pretty vague and said they wanted to be a «resource» for the job hunt. I didn’t quite get what he meant my that — your only job is to find me a job. If I want to vent to someone, I have friends for that.
Another week went by and once again, nothing. I ended up finding a job on my own and called PSG to let them know I’d no longer need their «services.» No one picked up so I left a voicemail saying I have an update about my job search… still haven’t heard back (2 days later).
Seriously — how hard is it to find job listings for an entry level HR position? You’re supposed to be the biggest staffing agency in the area.
I’d strongly recommend going with someone else if you’re relying on a service like this to find you a job. Yuck.

Terrible place! Applied for a position on Craigslist and they called back and refused to talk about the position applied for… I had a similar experience a few years before and should have learned my lesson.
They should made to disclose that PSG is listed the add so i can avoid them… but sadly they don’t.
I can only imagine that their ads on craigslist are fake!

I sent my resume into PSG and was contacted a few days later about a job in my field. We talked on the phone and the recruiter had job descriptions for two positions in my field and a few in the works that sounded great. I was told location, job title, and a brief description of these jobs. He asked if I wanted to come in so they could get to know me. Pretty standard «let’s make sure you’re not a weirdo» practice for staffing firms.
The experience was terrible from the moment I walked in the door. I was plunked on a computer and made to fill out a lot of paperwork that would only apply to temps (I was there about perm jobs.).
After about 20 minutes my interviewer came down. I was told I would be speaking with a woman and it was a man, so that was a little bit weird. We talked for a little bit about my past experiences.
He then listed the jobs he had open. There were only about six of them in a huge firm. No jobs at all in my field. The jobs the recruiter gave my SPECIFIC DETAILS about were totally made up. They had absolutely nothing open in my field, or related fields. The entire process was a colossal waste of my time. I’ve worked with a lot of staffing agencies, like I said, and never before have I been brought in under false pretenses.

This place is like entering the twilight zone. Things are never as they seem.
I recently submitted an application through Craigslist to what I thought was a perfect opportunity considering my qualifications. There was no indication that it was a PSG posting. 10 minutes later (literally) I got a phone call from a recruiter at PSG. At first I was pleasantly surprised. I mean, wow, they must have been impressed with my resume or something.
After talking about my career goals and whatnot, the recruiter asked if I’d be available to start immediately. Wait, what? So of course I said, absolutely not, I have a full-​time job that requires a 2 weeks notice at minimum. I wonder what kind of jobs ask for IMMEDIATE HIRE. Hmm, something screams temp jobs. The postings on Craigslist aren’t even real. They lure you in with promising opportunities, and all they can offer professionals are low-​paying temp jobs filing papers.
I wanted to give this place a shot, so I said sure, let’s set up an interview. BUT, the recruiter would have to call me back tomorrow to set up a time because hmm… looks like all the spots just got filled up during our 5 minute chat on the phone!
The recruiter never called me. I had to email him to ask him to call me. When he did, he gave me the runaround again, saying that we couldn’t schedule anything today and that he’d call tomorrow at 8am. He called me at 9:45. At that point I told him I wasn’t interested anymore. They are not professional at all. Also, why can’t you book interviews a week or two in advance? If these were real, professional jobs, then you’d think they’d take the time to make sure you got in their office. Nope. It’s a factory.
Avoid this place at all costs unless you are a desperate college grad who will file papers for $ 10/​hour to pay rent.

How is this place in business? Doesn’t the government close down illegal boiler rooms? If you ever visit this place it looks like a factory for cold callers. They themselves will hire anyone to push their bullshit jobs. This place is a total scam. DO NOT do business with them.
Also, think about this. In the off chance that PSG does find you a job, that means you could have been getting paid 20−30% MORE if you connected with the company directly. I dont see these guys to be any different than leaches sucking off your paycheck ever month. THAT’S HOW THEY GET PAID. They negotiate part of your salary AWAY from YOU and into their pocket.

This place is useless. I interviewed with them years ago and never heard anything. They are known for bringing in people to stock their list of people but I have never met anyone who has had a good experience with them. Years later they start calling me. I tell them I have been there before but they do not believe me. The girl on the phone is rude. She tells me I have know idea what I am talking about or how they operate which I do because I was a recruiter for a little over a year. They repeatedly call me not knowing we just spoke and I can not believe how rude they are. Literally terrible. Do not waste your time and go here.

This is for people that actually get Employed with PSG.
I went into PSG after speaking with a gentleman on the phone whom told me based on my experience they had roles that would be paying me about 18 – 20 dollars an hour. Which is reasonable and realistic based on the positions they were spewing to me. I get in there, they tell me how great it was to see me and what not.
About 3 days later I get a call from one of their Senior Staffing Managers for a small 3 week role with medical terminology as well as fast typing skills (data entry). She told me it was great experience ect ect. For 10 dollars an hour. 10. For medical terminology experience? So i thought perhaps it was vague medical, you know, something pretty much everyone should know.
NOT.
I got in there, they wanted me to know different types of shots, the time in which each one is needed and quite frankly, if I wasn’t headed towards medical school goals, no one would know what the hell it was. Not only that but the environment was VERY unprofessional and they had me in a room outside of a bunch of sick students. Not only did I get sick, deal with ergonomically back ruining chairs and rude attitudes. But when I reached out to my so– called– representative. She gave me an attitude stating I knew how much I would be paid and that it’s a short term role and it’s «good experience». Actually, reason why I got so little pay is because she had used me as a person to do the job as they had no one else for the role and two employees were splitting commission off me hence the sub pay. When normal employees there were getting 20 dollars an hour.
I have worked and had at least 7 months with OTHER temp agencies and this by far was the worst most disgusting time wasting experience I have ever had. Stay clear of PSG, you are better off at Macy’s for the crappy so called experience jobs they throw at you.

This place is a complete waste of time!!! I would only receive phone calls asking about interviews that other people had setup. They never put me in for a job or told me about jobs that they were recruiting for. If there was a –1 star rating then this place deserves it. DO NOT WASTE YOUR TIME HERE!!!

This review is for the creative department of PSG.
I called PSG a bit ago without any expectations of anything happening besides filing paperwork or data entry. I was transferred to the creative group after they saw my resume.
I went in and chatted with a recruiter. She asked me what I wanted to do, what I was up to, and my expectations. Everyone was really friendly and excited to work with me.
I received a phone call the next day for a short part time job, but it was filled internally. A week or so later, I was offered a contract job that I’m starting soon. I was assigned to Kim F. (who is AWESOME, ask for her!) and updated pretty frequently. It felt like I was working with a technical recruiter the whole time. Very professional.
Again, I should note that I worked with creative — not the temp agency itself, so my experience was different from the one star ratings. If you’re a tech or creative person, take a look at the website. They have a lot to offer in that area.
I also like how you get a paycheck once a week, direct deposited.
Four stars because it was hard to get into contact with them at some points, but as long as you keep calling, you will get someone. I also wish that they hooked me up with more than one company — I was competing with a lot of other people for the position I received. Good thing I nailed it!

PSG will use you. If you go in with that knowledge and expectation, you will do fine.
They are not your friend. They do not want to help. They are not going to do you any favors.
They want to place you as fast as possible and get paid. If you are no help to them, they will discard you.
I give them 1 extra star because they do have a lot of volume, thus more opportunity for jobs.
I haven’t used them in like 6 years, but from friends and family who have, not much has changed.

PSG is a bad Temp Agency. It’s not even that I dislike them, they are just bad at their job.
It’s sorta like being in a relationship with someone who just never returns your calls.
I went in for an interview, they took notes and said they would check in with me 2x a week. I said, hey I know sometimes you all don’t call, would it be easier if I just called you? The rep assured me that it wasn’t necessary. «I like to check in with all the people I work with.»
I’m no stranger to straight faced BS but this was just frustrating. Needless to say they never called me. I was already getting assignments from other temp firms so I saved myself the frustration and didn’t call them. When I tried to use PSG 4 years ago I called and called and called. Never heard a peep from them.
Save yourself the trouble, if you want a temp firm go with Monument or Beacon Hill. They are both great in their own ways. PSG is the worst.
Can I give 0 stars?