ProEx Physical Therapy

I can’t recommend these guys enough. I had an ACL surgery and Lisa, Jordan, and gang got me back to health.
If you want someone to work diligently with you and challenge you, go to these guys.

I’m going to add my voice to the chorus of positive reviews for Pro-​Ex and specifically for Stephanie. The kind folks at Pro-​Ex helped me on through a painful recovery from a stress fracture. This was my first and only experience with physical therapy — and I was lucky to find such a supportive, knowledgable and resourceful group. My primary therapist was Stephanie, who is a true expert in her feild. Don’t let her diminutive stature fool you, she can be a driven motavator and her massages pack a punch (in a good way of course). I hope that I never need to go back for more physical therapy, but if I do, I will seek out Stephanie’s services.

Listen, going to PT is not something that most people look forward to. But Jess and his team are absolutely excellent. This place is not spacious, but it has enough space and all of the equipment you need. ProEx has a really fantastic philosophy about listening to your body and pushing you… in a good way. All of the workers are pleasant and knowledgeable.
I am so grateful to have recovered here, and I would recommend this place to anyone who works in the Financial District or Seaport. They are convenient to South Station. Also, they are spot-​on with billing and all those sorts of procedures… no paperwork hassles at all. Great service.

I had a minor, but stubborn wrist injury that required some PT, and I could pretty much go anywhere for the treatment. I work in downtown Boston, so I wanted something close and convenient — and again, there were many choices. I chose ProEx because they had good reviews, and a coworker of mine used them to rehab from a back injury. Once I actually began the treatment, I learned WHY they had such a great reputation. Their office is clean, and inviting, and their staff is both friendly and knowledgeable. Matt McManus did a screening and overall evaluation for me, asking lots of good questions to give him an understanding of the injury and how it was affecting me. Then he gave me a plan of action, so I would know what to expect, and we began treatment. Within 2 weeks the injury was completely healed, and it is now a distant memory, that I easily forget all about.
My first experience left me with such a good impression, that when I suffered a foot injury playing soccer, I didn’t think twice about where to go.
There was one catch this time — My office was moving to Woburn, so I couldn’t do my whole treatment at one facility. Luckily, Proex has one of their offices there. I still wasn’t sure what to expect, though. I knew I was comfortable with Matt, and the others in the Boston office, but had no idea how switching locations was going to work.
During my first appointment with David Melchiorri, I learned that he had spoken with the Boston team, discussed my treatment program, and had already been updated and prepared to move forward with the same program we started. That was huge, in my book, because I didn’t have to start from scratch even though I was at a new office.
David was awesome. He was patient, informative, and easy to work with. After meeting him, and the rest of the Woburn staff, it was clear that these people hire like-​minded employees, and obviously have a company-​wide commitment to the consumer experience.
Believe me when I say I have my fingers crossed that I won’t NEED anymore PT, but if I do, I know where I’ll be going.

I walked into the PROEx office on High St. about 6 weeks ago for pain I was experiencing in my calf behind my knee from running a marathon. After performing a personalized set of exercises everyday that was given to me by the PROEx staff, I can happily say the calf feels great and I feel as good as I’ve felt physically since running my marathon in November. I want to thank the staff for being so incredibly helpful and kind. I didn’t expect to receive such a detailed screener when I walked into the PROEx office. The screener was free by the way, but I would have scheduled more PT sessions if the pain hadn’t gone away. The staff was persistent, working with me until they determined the issue that was causing me pain. I also found the staff to be extremely knowledgeable and friendly. They had a strong sense of what was causing my pain and they were able to communicate this with me effectively. The attention and care everyone treated me with was unparalleled. If you’re in the market for any type of physical therapy you’ve come to the right place. Without any reservations I give PROEx Physical Therapy my highest recommendation.

Stephanie was excellent! She knew more about my injury and what caused it than I did. Her exercises for me to do at home worked like a charm and helped me get back to running faster than I ever imagined. I have calf and knee issues, and now am pain free. I would not go anywhere else but ProEx… and ask for Stephanie if you can.

I’ve been really pleased with this place. The staff are very knowledgeable, friendly and helpful and the small size and scheduled appointments allow for a very personal touch. My sessions last about 1 hour which is perfect as my time is limited during the week. If you’re looking for a large gym-​like environment with tons of equipment this is not the place. However, if you want one on one help with an ailment, then I think you’d be happy here.

This place is awesome! The staff is outstanding, especially in that they are extremely friendly, attentive, informative and always have the patient in mind, first and foremost. In addition, the staff is extremely knowledgable and appear up to date on the most current theories and teachings in the industry. I like this place so much, you would think I have family here… but rest assured I don’t have any family within 150 miles of here. I feel confident recommending every single person working in this office right now, and as a CPA who takes pride in his work and integrity, that statement doesn’t come lightly. Based on past history of injuries, it probably wont be long until I see them again.

I had the pleasure of working with the ProEx Physical Therapy team for a period of three months, with my personal therapist being Stephanie Novello. At my first appointment, I was given a comprehensive assessment of my ailments which included a written questionnaire, verbal interview, and physical observation. Stephanie was very keen on developing an informed opinion before beginning any treatment. This level of informational exchange and open dialogue would continue through the entirety of my treatment.
Rehab consisted of a gradual building program which began with range of motion movements and very light posture modifications in order to properly assess the level of my injury. This was accompanied by a number of hands-​on physical therapy techniques in order to unload the stress around my injury. As I responded positively to these treatments, we began to move on to strengthening exercises and a more focused regimen of compound movements to assist in alleviating not just the symptoms of my injury, but the underlying cause.
Through all of this, the team was constantly informing me of what and why I was performing each exercise or movement and also looking for feedback from me. This approach was both informative and comforting.
One of the major benefits I enjoyed at the High Street facility was the level of personalized treatment that comes from having an intimately sized office. I was under observation and instruction for each exercise I performed, and the lack of emphasis on overly complex machinery meant that the rehabilitation routine I developed at ProEx can now be performed on my own at Planet Fitness or any average gym with some minor variations.
I am eternally grateful to the ProEx staff for their wonderful treatment. They were extremely accommodating to my busy work schedule, often seeing me on short notice or rearranging my appointments based on last minute needs, and their open minded approach to rehabilitation was a breath of fresh air in the otherwise hectic world of health. After three months of treatment, I left ProEx not only pain-​free, but equipped with the knowledge to take charge of my health going forward.
Thank you Stephanie, Liz, Jess, Kim, and Tyla. You are truly the best.

I went to ProEx twice a week for three months in the fall of 2013. Stephanie Novello was my main physical therapist, but all of the pts and assitants were incredibly helpful and positive all the times I was there. They were very flexible and accommodating with my busy schedule and I personally was with Stephanie for a large chunk of time during each session. She was beyond helpful in her suggestions and actually listened when I described what I thought was happening — not all pts do this! I went to ProEx for an IT band injury (training for a marathon) and started going while having a large amount of pain. I already could tell a difference from past pts (I’ve had IT problems before…) when the pain was going away within a couple weeks of starting at ProEx. We tried lots of different solutions but finally figured out what was really going on in my knees. I am VERY happy to say that two weeks after I finished at ProEx, I successfully finished the Philadelphia Marathon with NO pain at all. I’m still shocked and incredibly thankful! Thank you, ProEx!

This place deserves more than 5 stars! I had ACL surgery in June 2013 and went to ProEx for a few months after surgery. My insurance ran out of visits, so they developed a home/​gym exercise program for me, which has worked out great! I mainly saw Matt, however, I also received care from Steph and Jess. All of the Physical Therapists are amazing and extremely knowledgeable! As a former athlete it was important for me to get back on my feet as soon as possible and the protocol developed by ProEx was the only thing that saved me after surgery. I struggled with scar tissue after surgery and at one point during my recovery, my doctor recommended that I have another surgery to remove the scar tissue in my knee. The Physical Therapists at ProEx were all confident that I did not need another surgery and listening to their advice proved to be the right decision! The next time I saw my doctor (4 weeks later) he told me I no longer needed surgery and the scar tissue had broken up. Thanks to the exercises ProEx had me doing, I was able to not only avoid another knee surgery, but I am able to have a functioning knee again (still only 4.5 months out of ACL surgery, so still have a lot of work to do towards my recovery).
I did physical therapy 2 – 3 times a week at the location downtown (High Street) and they managed to make each session enjoyable! All of the staff is friendly and they genuinely care about you as a person in addition to your injury. I would recommend this place to ANYONE! They were always accommodating with my work schedule and flexible with when I could come in for a session. Also, they recently opened a location in Back Bay, which I have heard is amazing.
Thank you ProEx for helping with my recovery!

I wish I could give more than 5 stars for this place and its employees!!!
Last year I stupidly decided to run 3 marathons within a short amount of time; I am by no means a great runner and I have suffered from knee pain for at least 10 years. I’ve seen doctors, running coaches, trainers, and no advice seemed to help my knees. During my second marathon last year, I became so debilitated with pain at mile 10 (in case you didn’t know… there’s 16.2 more to go after that!) and had to walk the remainder of the race, fighting tears the entire time and barely being able to bend my knees.
Obviously it was time to do whatever it took to get my knees taken care of so I enlisted the help of a friend and found a good ortho doc. He highly suggested Pro-​Ex and said «anyone there can help you, they WILL fix your problem». He was so confident that it made me confident again… After 10 years of suffering could these people really help me?!
I went to Pro-​Ex and was taken care of by Jess and Jess. The consistancy and gentleness (except when massaging out my IT band — OW! Totally helps though… fight through the pain and you will have no more pain!) they both showed me was amazing. I went for about a month and a half, twice a week up to my third marathon of the year. My training was going terribly but for once it was not because of my knees (I was just burnt out from running at this point…). Come race day, I ran 26.2 pain free miles for the FIRST TIME in my LIFE. I wanted to cry from happiness instead of pain for once. I shaved an hour off my previous two marathons of the year and got a PR, even with the crappy job I did training. This was a direct and pure result of the work that Jess and Jess did with me.
Jess B gave me exercises to do at home and so far, they’ve gotten me up to 18.5 miles of pain-​free running for my next marathon. A place who arms you with the tools you need to succeed even after you leave (meaning they get no more revenue from you) is an incredible, caring establishment who genuinely take pride in what they do and are SO intelligent when it comes to identifying the issue and coming up with the solution.
Oh yeah, it was the easiest hour of my life when I was with them and the entire time I was thinking this doesn’t feel like it’s doing anything… boy did they prove me wrong! They know what they’re doing, they can and will fix you, and the fact that they make your pain go away without any medication is AMAZING this day in age.
Thank you, Pro-​Ex!!!

I have been to a lot of PT places and Proex is by far the best. Very well organized and efficient sessions. The PTs spend lots of time getting to know the patients and there is lots of one-​on-​one work. Having been to Kennedy Brothers, also in the Financial District, I can’t imagine ever going anywhere else.

Matt was very helpful in getting me back to my usual activities. He took me from 2 weeks post shoulder surgery to full-​time sports and exercise, and I learned a lot of great rehab exercises to continue after my time after Proex.
I would recommend Matt and Proex in a heartbeat to family and friends. I’d say I’ll definitely be going back, but I think they did such a good job that I won’t need to!

Visiting PT Maxine is awesome, but the whole staff is friendly. The office is conveniently located a block away from South Station and they have accommodating hours. The space itself is small, with multiple PTs and clients on the floor all at once. I owe this whole office my deepest gratitude after helping me regain the ability to walk again after a patellar dislocation.
Come there prepared to take what you need out of physical therapy. They are experts and will push you as needed (constantly reminding you that pain does not equal progress), but the philosophy is about you doing what you need to do in order to be where you need to be with your health. This is not one of those offices where you passively attach to electrodes and ice; you’re going to work!

It was about five months ago when I discovered that I wasn’t invincible anymore. Yes, at one time this body was indestructible, having gone through multiple breaks, fractures, sprains, tears, pulled muscles, contusions, you name it… Years upon years of abuse and torture had culminated into a tremendously rude awakening: I had developed Cluster Headaches. For anyone who knows what Migraines are, Cluster Headaches are sometimes referred to as Migraine’s older, nastier big brother, and after seeking a doctor’s advice, had me rejecting conventional treatment altogether. I was not convinced in the slightest that my situation would leave me dependent on medication for the rest of my life, and so I sought an alternative approach to what seemed to be like an isolated ailment.
During my consultation, Matt was very careful to highlight not only what I was feeling physically, but went through my injury history to get a better understanding of what could possibly be the root cause of my headaches. Admittedly, I was reluctant, maybe even skeptical, about how headaches could have resulted from another injury. Matt proved beyond a reasonable doubt, even to me, someone who is not suggestible in the least, that I may have some back and neck issues that were causing my pain. After taking some basic info we went through some light exercises in attempt to trigger minor irritation in the suspected problem areas. Sure enough, I began to feel tenderness in my cervical and thoracic spine. Matt carefully explained to me how the spine was being effected, even going as far as to show me the areas of concern on a skeleton model. He illustrated that compression was causing irritation in my discs and that through some routine exercises we could restore strength to and repair some, if not all, of the damage to my spine.
After weeks of light exercise, massage, and stretching I am now pain free! All of my headaches were alleviated with the first few sessions and corrective maintenance had restored my spine to pre-​injury status within a month or so. I could not be more grateful to Matt and all of his staff for their professionalism, expertise, and acute awareness to my medical needs. They took the time to listen to me, and help suggest ways that I could incorporate some new exercises into my regular gym routine. It speaks volumes that in a time where our medical care practitioners are quick to dope us up on drugs, and completely ignore even our basic concerns, that there is a place like Pro-​Ex that will work with you for tangible treatment and simply won’t subscribe to having their patients held hostage to medication.
If you suffer from even the slightest pain, don’t be so quick to rush for a pill. Just meet with this team of amazing professionals and determine if their methods could be your best bet at real recovery. You will not be disappointed!

ProEx PT exudes customer service. They not only are excellent in Physical Therapy, but also are extremely nice and caring people. They genuinely care about every patient, regularly getting to know each person, remember things about them and ask them how their weekend was. If you go in on Thursday and tell them you are going golfing or fishing over the weekend, they will ask you the following week how golfing and fishing were. For such a small detail, it makes the world of a difference.
As far as actual therapy goes, I had ACL & Meniscus surgery in May and went to ProEx for about 15 weeks. I am a highly active individual, I run, bike, play soccer and blew out my knee snowboarding last winter. They know I live an active lifestyle and are doing everything to help get me back out there. They helped me recover and strengthen my knee relatively quickly and steadily, making it game-​ready again. Going to PT has become such a regular part of my weekly routine, that I will miss seeing their faces and talking with them twice a week. They are indeed more than just a great Physical Therapy, they are great people. All the people I had the pleasure of interacting with at ProEx were great, especially Matt, Katie, Jess, Lisa, & Whitney! I highly recommend ProEx, especially to any athletes looking to get back out on the field, slopes or court!

I found Proex through my insurance and was a little nervous about going
to a place I’d never heard of, but my experience at Proex was wonderful. Matt McManus was very knowledgeable and friendly, and always took the time to answer any question, no matter how trivial. The rest of the staff is very friendly, and the front desk was very helpful in sorting through insurance issues.
They can get crowded during peak hours, but I think it in part demonstrates their popularity; and there is always someone to assist when needed.

I cannot say enough great things about ProEx! I had no idea what physical therapy was before going here — I found ProEx through my insurance and it just so happened to be practically next door to my office! \
Everyone at the office is extremely friendly and nice, which adds a lot to the experience — I would definitely recommend this PT office to anyone and have myself had a great experience. So much so that now that my program is over, Im sad I wont be seeing everyone 2x a week anymore. I got used to coming in and chatting about my week –and what everyone has been up to over the weekends. Even the other patients working along side you join in to conversations — a real ‘family’ kind of feeling, like we’re all in this together.
The facility is nice and clean and their flexibility in scheduling is amazing. They start as early as 7AM and go till 7PM so I had NO problem going after work or during lunch. Also, not only are they flexible on time but they can usually accommodate whatever time works for you. They also take the burden of dealing with insurance companies off your shoulders which can be a pain if you’re claim is having issues. [Thanks to the wonderful Whitney at the front desk]
Towards the end of my PT program, I developed carpel tunnel and even though I was going there for my legs, Matt and Jess examined my wrist, gave me a few stretches to do throughout the day and recommended a plan to best serve the problem. I could not be any happier with their service, professionalism and help! And my legs are feeling great too!

Up until recently, this was the old Boston University Physical Therapy Center.
Now it is Proex Physical Therapy.
It’s a cute, small, clean new-​ish place up on the 3^rd floor of 10 High Street. If you are going here for physical therapy, there are only 2 Physical Therapists on-​hand, and one of them is on vacation so, well, your options are limited.
Jess is one of the physical therapists. He, yes, he — is a young-​ish energetic smart fella who is eager and willing to help you get back on your feet. Time will tell if his advice and assistance will bear any fruit.
The place is small. Not a whole lot of machines and not much room to be able to stretch and exercise. But, due to the small staff, not many people will be there at the same time anyway!
Location is awesome. My insurance has me paying $ 20 for each visit, which blows.
Time will tell if they deserve another star!!!