Planet Fitness – Lower Mills – Mattapan

I’ve been coming to PF for a few months now. This location has Poor Customer Service! I’m canceling my membership ASAP!

No gym will ever be what you want it to be, I guarantee that, There is always something missing from every gym, The memberships that are more expensive, your paying for space and the extra amenities, but you go to the same damn machine you would at a gym like this. there’s the muscle heads, the girls who try to look like they are working out but really shooting the shit, the guys who look like they are helping the next lady but really checking her out, then there are the gym rats who come to work out, LIKE ME. Give me a spray bottle and machines and weights and im a happy camper.
The space is relatively moderate, not the biggest gym and not too small. Limited machines so depending on what time you plan to go, grab a ticket like your in the meat market and wait!, I was looking for a treadmill to get my sweat flow started, not happening, opted in for the elliptical and went to work on it!.Its very clean I can cert say that with minor errors.
The staff is ok, I cant say they are extremely great. There was one staff member who helped in processing of transferring my membership, was difficult but we got through. I don’t tan so I didn’t look for that, Pretty colors all over the place. MASSAGE CHAIRS ARE AMAZING (of course that’s the real reason why I go). The staff cert makes attempts to provide you with a good experience overall.
If I lose my 20 lbs in this place ill be damned, don’t really plan on searching for another gym right now. They are changing the names all over the place lol.

I’ve been coming to this PF for about 3 months now. Before hand (and this was about two years ago) I was a member of the Milton Hill Sport & Spa fitness club. While the machines may have been newer and in better condition at Milton Hill, for what I was looking for, this Planet Fitness can’t be beat.
This gym has a lot of cardio equipment (I’ve never had to wait for any machine, elliptical, treadmill, bike) in varying degrees of working. The only machines I’ve ever had not working had a sign on it. The TVs and audio on the machines are a little bit more hit or miss. Some had TV and audio only working in one ear, some don’t have working audio at all, and some are missing TVs entirely. That being said, there are plenty of machines that have totally working systems, and I can usually get one that does. I don’t use the weight machines much, but when I do, they work the way they are supposed to. The dumbbells are always working (how could they not) and there are two big sets. I only wish that they had dumbbells going up to 100 lbs. (they have them up to 60, which isn’t bad).
The people at this Planet Fitness, be it the wonderful staff or the clientele, are amazing. There’s the start of community in those walls, and that’s something. People are smiling, most are doing their own thing, and the music is palatable. I’m a big fan of this gym and I’ll be coming here for as long as I’m around.

I have been a member to many gyms including PF in dedham ma, and PF in mattapan needs help! The front desk representatives are unprofessional. No one is willing to assist members on how to use machines they all want to stay in the front to chat on the phone. The machines and most TV don’t work, PF fitness employees won’t even fix their paper towel dispenser and its the dispenser that just next to their desk. Some member uses their cell phone while on weight machines and taking long breaks sitting on the machines while some members want to use the equipment’s, some members should be more courteous and have some gym etiquette. Most members work out on treadmills and hold on to handles, won’t let go to walk or run, they are not trained properly on how to use the treadmills, and won’t get the most effective work out. It’s a shame! They need a whole new management maybe someone from another PF team that can trained employees on how to manage their business. Ladies locker room has no paper towel after washing your hands. Literally no paper towels in the ladies locker! Maybe because it’s cheap membership and that’s what we paid for cheapness or they have a cheap budget so things are not well regulated.

Pro: Awesome view.
Cons: All the cardio equipment faces the weight area. = Awkward. That just gives me performance anxiety. There’s no 30 minute workout area. The tanning beds aren’t stand up. The showers have curtains not doors so it was kiiiind of freezing.

I been in PF member for a while now, while some of the PF gym are pretty bad this gym is one the fewer ones that are actually pretty good. Staff’s are pretty cool, sometimes they gives real good pointers about the exercises. Shoot every morning I travel about 2 miles just to get there to exercise, that’s how good of a gym it is. Knowing me I wouldn’t travel that far if it wasn’t worth it.

Much better equipment that most other PF gyms. Usually not too crowded either. Each of the treadmills and other machines have personal TVs on them, which I love! The staff here is really friendly and the locker rooms are clean. Definitely one of, if not my favorite, PF gym.

Overall this is a decent gym. Your not going to pay a lot… and as the saying goes, you get what you pay for. However, it is very well maintained, even the locker rooms. The staff is very friendly and there are always plenty of staff on hand to help. My only gripe about this gym is there are no classes offered. However, for the price, you could pay for classes at another gym. I paid only $ 100 for the year! It definitely gets the job done!

Cheap and definitely gets the job done… Exactly what you should expect from a Planet Fitness. Friendly and helpful staff who enforces the PF rules without being absurdly ridiculous about them. The gym is kept clean and the machinery is well kept… any broken equipment is always promptly fixed.