Karmaloop

DON’T ORDER AT **PLNDR** OR **KAZBAH** EITHER… anything associated with them. Just another storefront for the same company.
Returned a product, paid for the return shipping. They received my return, ignored me and my attempted contact via email and live chat. They purposely have their phone voicemail state that it is under construction.
They ignored me, UNTIL i changed my name and didn’t list my concern as ‘refund’. Probably exchanges or anything helpful as well.
Then when I told them my true identity and itent for a refund they dropped the conversation.
They will list your name in their trajectory to ignore.

I was a loyal customer for 10 years, and am now giving a 1-​star review.
They took my order last month, and sent me an email about their bankruptcy the same day. That’s OK, shit happens. They cancelled my order. That would be fine if it were the end of the story.
I was never refunded my money, and it’s now been a month since my order was cancelled. I talked to a support agent a couple weeks ago, and he said he couldn’t refund me at the current time. He gave me a link to a website about the bankruptcy on the website of the company that is handling Karmaloop’s bankruptcy.
Now, I’ve never personally run a company into the ground, so forgive my ignorance, but I still don’t understand why I cannot be given my money back, especially when the Karmaloop website is up and taking new orders. If you have the money to continue operations and keep the lights on, shouldn’t that money go to refunding a loyal customer?
I’ve emailed the company a few more times over this month to get an update, and nobody has responded. I’m now having my bank step in to refund my money.

fraud do not order from them. They will steal your money. Ordered and never got clothes. Never got in touch with any type of customer service, and now can’t get a refund. Over a month and nothing. Such a scam!

I’d give these fuckers no stars if I could. They’re STEALING your money and not sending you your product. They’re customer service is down and they don’t plan on fixing it. I hope they change ownership fast and kick Greg Selkoe out of office for allowing this fuckery to go down.

Karmaloop officially filed bankruptcy in march according to
…they are taking orders and taking your money but not sending products beware DO NOT ORDER from these crooks!!!

Wish I could give negative stars.
Wish I’d checked reviews before ordering.
Oh well. You know what they say about wishes.
Two weeks. No package. No updates. But plenty of emails trying to get me to buy more. More of what I’m not sure. I think they just want me to send them more money.
What an awful awful company.

This place is BS a dumb ass place to shop. There phone is being «worked on» lol so it’s impossible to reach them. And there live chat open from 8am-​7pm doesn’t even have anyone to live chat with. well i placed my order never received any type of confirmation usually a legit store will send a confirmation right away been 2 days and nothing. sent them an email probably wont here back from them in a few days. fucking garbage ass service. last time i shop with them.

I would first like to say that this is by far the worst experience I have had with Karmaloop. I used to order from
all the time a couple years ago and the service was ok. I am not sure if they are under new management or what but this is completely unacceptable. I placed an order on February 23 and have not heard anything since. I tried to call but their phone numbers are disconnected and they are saying it is to ensure better customer service or something like that. Then they have an option to live chat since the phone does not work, but does the live chat work… no. I have sent multiple emails and still no response. I wish that I could get the specific product I need from somewhere else but unfortunately I cannot. But at this point it looks like I am going to contact my back, because of course I cannot get in contact with them but they took the money out of my account immediately. I also had a gift card code and promo code that for some reason I was not able to use so I had to pay full price and shipping for something that I do not have. I am beyond disgusted with Karmaloop, beyond!
P. S. The only reason 1 star was given was because I couldn’t give zero, or negative for that matter.

I’ve had bad customer service in the past but I let it slide because I liked their stock… But this time is unforgiveable. 3weeks now and my shit has still not shipped. No help nor reply from the customer service since I’ve contacted them, twice mind you. So now I’m either out some money or I’m stuck waiting for my product/​refund. Either way this is my last time shopping with them. BUYERS BEWARE!

I ordered a gift for Valentine’s day 2 weeks ahead of time, the shipping time was such that it should have arrived with plenty of time to spare. I contacted KL twice with 3 days before Valentine’s day so I could figure out if the shipment was going to arrive in time (so that I could go buy something else). No response until 2 days AFTER Valentine’s saying the item was out of stock and I will get refunded. No other emails or responses to my questions until then. This is absurd. I will not shop at
again. You can find most of the products they carry on other sites anyway.

i’ve been shopping here for 10 years, but their recent service is just beyond unacceptable. virtually no responses for orders that are from 2 weeks ago. i made my self clear that i will be traveling and needed my package before i leave.
yes, extra % off increases sales, but why does that put a stop to your shipping team? i will make sure karmaloop is used as an example of what not to be at our next meeting (i work at a fashion ecommerce company that karmaloop is very well aware of).

I raised my review due to the fact that someone reached out to try to resolve the issue I had. I appreciate the concern to keep there service up.

I have been trying to get into touch with Karmaloop since Christmas Eve, when my «guaranteed delivery» by Christmas package was not in fact delivered. I have called CS over and over again, and received no help at all. Additionally, I have tweeted Karmaloop, and emailed them asking for a refund.
I am out $ 200, and still missing my package. I am not any closer to resolving this situation than I was on Christmas. I am at a loss for what to do next.
I will certainly never shop with Karmaloop again, and would advise anyone else reading this to please do the same.
It baffles me that a company run this way can do the volume of business that they do.

Placed a $ 165.00 order on Dec 10 2014, Still waiting… numerous phone calls, emails requesting help… I have been given the run around and hung up on when they told me they were going to put me on hold… I will NEVER EVER order again from them.
I will be contacting 7 ON YOUR SIDE about my order…

THE WORST SHIPPING EVER!!!
After calling for a week and a half, looking for my order, I finally get the bad news that none of my order (that was guaranteed for Christmas) will be arriving until «sometime» after Christmas! Oh, but here’s a $ 15 coupon for your inconvenience towards a future order! WTH?! Ha! You will never get a whiff of my money ever again… Jan 8, still waiting. After canceling some of my order last week, for non shipment, the actual total price went up!!! Math is a universal language, seriously? After numerous calls and hours on hold, the bill is still not right!!! But, they’ll tell you it’s corrected just to get you off the phone. «Give it 24 hours to reflect on your bill» Ha! Oh, did I mention, I WILL NEVER ORDER FROM THEM AGAIN!!!

The WORST CUSTOMER SERVICE EVER!!!
After 25 minutes of insane static on hold, I had the bad luck to encounter J, who may reign in hell as the most evil customer service representative ever. After gently requesting she turn down her talkback and that I am calling for assistance regarding a phone call that karmaloop placed to me to verify, I get an uppity, «so do you want to cancel your order or what?»
Yes, Virginia, Santa will not be shopping at Karmaloop again. She will be taking her good karma and shopping dollars far, far away!

If I could give them zero I would! Terrible terrible terrible. Customer service is no help what so ever. I have never ordered from them (and I have many times) and had the process go smoothly. They take forever to send your items and are not much help at all on the phone. My items were all pre-​order which I was not aware of because I was not told that until AFTER I bought everything. It is now 9 days before christmas and I’m still waiting on them (I ordered on black friday). I will not be here for the holidays but don’t worry they «Guarantee» they will be here on the 25^th. Get Real! you don’t order things that early in advance to get them on the day of christmas! So frustrating. This company is a mess.

I would give this place zero stars if I could. Karmaloop has the absolute WORST customer service of any ‘store’ I’ve ever dealt with. I’ve been a customer for years, tolerating their terrible service. I’ve finally had it. They offer promotions on their website that they do no commit to and they don’t answer customer calls. I’ve called them multiple times and every time, I get a ‘please call us during our normal business hours’ which is understandable — except when I actually try to, no one picks up. AT ALL. I get a voice recording stating ‘your party is not picking up’ yeah, obviously.
I will no longer do business here. Horrible.

one of the best «Street Clothing» online stores via the web! Jeffrey Campbell fans you can get amazing deals here & mad props on your getup. Safe secure online shopping and fast shipping. Customer service is outstanding… Always throwing out promos and special events (Like them on Facebook) I am always Hash tagging pics of my gear I purchased and it’s making my instagram even cooler! Men, Women, Kids check them out–
Proud to be a KarmaLoop Groupie

I know Karmaloop have a store here in Boston (301 Newbury St listing:
) but this review is for their online store.
I absolutely love the site and have bank statements to prove it. They have a huge selection for both men and women and cover everything from TShirts & Trousers to Accessories and even designer Suitcases and Watches!
Being a Hello Kitty fanatic this is the first place I come to get my fix of cute tee’s and pj’s. Delivery times are really good — usually around 3 – 4 days no matter how big or small the order and prices pretty reasonable.
If you join sign up for email you often get discount codes and offers to open to everyone.
One thing I really would love to see them stock is some Hell Bunny. sold in Britain but are slowly branching out over here. If Karmaloop could stock my beloved Hell Bunny I really would love them forever!