Hair and Day Spa at Henia’s

I needed a mani-​pedi while I was in town for a wedding and interview and this was the salon my hotel concierge recommended.
Unfortunately, I will be writing a bad review for the hotel for this among other things as well.
I am used to my nail places using completely sterilized equipment to the tune of them opening up a fresh set of tools in front of you. I witnessed the technician using the same tools on me that she used on the previous customer after soaking in a solution for only a minute. I should have walked out then, but I was short on time.
She didn’t do a good job of shaping my nails and I had to in fact file my own nails when she stepped out of the room to handle another issue (there were only two workers total in the salon on a Saturday late morning) Then when the polish was applied, she blamed the bad coverage on the polish itself, even though it was a high quality brand and a fresh bottle at that (the owner just opened the shipping box to let me look at the new colors they got in)
Thank goodness my toes were in peep toe shoes instead of full sandals, but I had to remove the polish on my hands that evening because they were chipped already; after drying under an old school nail dryer for more than 15 minutes.
The price I think had to be the biggest disappointment. $ 70 for a basic mani/​pedi (I normally pay about $ 60 and I found out later that the bridal party went to another location nearby and received French mani/​pedis for $ 65 that came out beautifully.

Definitely one of the worst blowouts I have ever received. How hard is it to do a decent blowout? And it took FOREVER! To be fair, they fit me in for an appointment at the very last minute, and everyone was nice enough. And when I complained that my hair was still very frizzy and not very straight, the stylist spent a bit more time straightening, But $ 55 for a blowout that didn’t even last a day? Definitely not worth it.

I went in for a pedicure. I love them and get them all the time in many different places. The people there were very nice although the place could have been cleaner, better organized, etc. The pedicure was the worst I have received in a long time. The price was not cheap $ 45 so I would expect a bit more for my money. My nails were not fully cleaned of cuticles, the polish application was terrible. I can do better myself. The massage, my favorite part was short and only with lotion. There was no sugar scrub massage at all. I have received $ 25 pedicures that are so much better than this one. I would not recommend at all.

After reading the other reviews, it seems to me like they should give up their nail business and just focus on hair.
An appointment was made for two manis/​pedis on a Monday afternoon to use the Groupons purchased last year before they expire. I gave these to a friend of mine because I was moving out of town and would not be able to use them. When she showed up, the spa said she did not have a reservation and that one of the Groupons had already been used. I called the spa personally and they said they would not honor the Groupons even though neither have been used, and they were too busy to pull the paperwork to verify the Groupon had been used (which meant I had no recourse to call Groupon, if there was in fact a problem). My friend took a half day off from work to enjoy the afternoon getting her nails done, and instead spent $ 20 on parking and $ 3 on tolls to be treated poorly. They said they were too busy to fit them in today (even though an appointment was made), but could reschedule for next week. After being treated so poorly and wasting an afternoon, neither my friend nor anyone else we know, will be returning to this place of business.

I had bought a mani-​pedi Groupon for Henia’s, having never visited the shop. The Groupon said — in very plain language — stop by any time during the week or call for a weekend appointment. I arrived on a Tuesday at 4:45 (they close at 6 according to the website) and asked for a mani-​pedi. The rude receptionist told me «Oh, the nail lady goes home at 4:30. You’ll have to come back.» When I asked why this information wasn’t on the website, she told me «Well, we can’t put all of our information on the website.» What?!? Her helpful suggestions: «You should have called ahead.» Thanks, rude lady. She then proceeded to tell me they would be happy to give me nail service any weekday morning. What?!? Did she think I didn’t have a job? And when I tried to book a Saturday appointment, only one time slot at 9am was available. The rudeness and lack of service by the receptionist made me never want to come back. I gave my Groupon to the nice barista at the Starbucks down the street from the salon and hope she has a better experience than me. But I would sooner go streaking than give any more business to that crappy place.

I had a groupon for a free mani-​pedi at this place which was going to expire soon so I figured I’d use a day off of work to do a little pampering. I got there earlier than I thought I would, about ten minutes before my appointment, which was for 2 PM. At around five after 2, one of the women at the front desk mentioned that one of their girls hadn’t come in today and they had had to move around the entire schedule, so they would be running maybe 20 minutes late? This time I didn’t really mind because I didn’t need to be anywhere and I had a book, but in general I would really appreciate a phone call letting me know of the scheduling issues, I probably would’ve been glad to change my appointment to help them out. Instead, I felt rushed throughout my entire appointment as the two girls doing manis and pedis were cranking ‘em out.
Here’s the thing: I hate feet. I think they’re gross and ugly and smelly and on the whole unpleasant. I hate people touching my feet, I hate having my feet touch people or anything of that sort. As such, I’ve never had a pedicure. Now, my feet are pretty beat up from years of modern dance, but I keep my nails clean and short. The foot bath was nice, as I wasn’t in the one that looked like a kitchen sink, but the foot massage was minimal at best. Also, the technician cut into one of my calluses so deep that I started to bleed. No apology, no nothing.
My manicure was okay: again, light on the massaging. On a few of my nails, she jammed the wooden stick into my nail bed so hard I exclaimed out loud and recoiled. On my way out, even after sitting for 30 minutes under the UV lights and fan, I still messed up one of my nails. Still, the technician was nice enough to stop doing the pedicure she was working on to quickly fix up my nail. Now, about a week later, my nails still look good, no chipping or flaking, but a few of my nail beds are still a little sore. I’ll probably go elsewhere for my manicures.

This place really sucks. The staff is very rude and uncurteous. Even the quality of the service wasn’t too good. I bought this groupon and the guy on the reception never treated me right. I would never recommend this place to anyone. They even messed up my appointment and nobody was even ready to take the responsibility. May be that’s the reason I was the only customer in that spa in the evening.

If you like rude, unbearable service, and you want to feel really angry and unhappy when you leave, Henia’s is the place to go. If they were the last salon on earth, I still wouldn’t go there again!

I had this best pedicure here. The tech really took here time and worked extra hard in problem areas. This is so much nicer and cleaner than the $ 35 specials on Newbury Street. And not that much more expensive.

Tom from Henia’s called me the next morning to inform me that my groupons would have been unusable anyway, because I bought two intending to use one as a gift, which apparently is not allowed. I don’t think this is true (especially given Lea C.‘s review on ³⁄₉) but fortunately Groupon has already given me a refund. Thanks, Tom, for the additional harassment.

I am torn about this review.
I bought a Groupon for 2 mani-​pedis and took my gf who came to visit from NYC. We had an early weekend appointment, were greeted as soon as we got in, and everyone who worked there was very very nice.
However, that’s kinda where the good times end.
This place is a prime candidate for a Tabitha’s Salon Takeover. They have exactly 1 set of modern nail service equipment. My pedicure was done in a sink with a chair. A regular sink. No jets, nothing. Very uncomfortable. When I sat down for my manicure, I looked at the Barbicide-​filled jar of tools on the station and it was dirty, used, and full of dead skin. I started to panic until the nail tech noticed and rinsed it out. I am hoping to God she used new tools on me, but I have no idea. Hygiene in a nail salon is no joke since the bacteria you can catch in them can cause you to lose a limb. Was it an oversight or an endemic problem with unprofessionalism? No idea. I’m hoping it was the former.
I had to ask the nail tech twice to correct the shape of my nails and there was no language barrier to cause that problem (which is frankly usually the root of any problem I have getting my nails done). And I feel like we skipped at least two steps in the manicure process. I could have pretty much done this at home.
I got the old school nail drier as well, natch.
While I waited for my nails to dry and talked to my gf, we watched someone’s child sweep up the place. I’m 75% sure that every client except us (mostly for hair) were family or friends of the employees. It was pretty empty for a spa on a weekend.
When we were done, we stood at the front desk for — no joke — at least 15 mins waiting for someone to come over so that we could tip.
When we left, we couldn’t shake the experience (GF: «That place was pretty… umm…» Me: «Run-​down? Ghetto? Etc.?» GF: «Yeah…I hope I don’t get an infection…»).
Well, I can now tell you that neither of us got an infection, that my nail polish lasted about 6 hours, and that I had ragged cuticles the next morning. Though it was a cheap manicure for sure, it was still a waste of time and money, and I’m a bit embarrassed that I took my friend here on her vacation.
I feel like these are nice people, and they mean well, but they need a serious capital investment to renovate, more staff, and to tighten up their professionalism (though obviously I can’t speak for any other service but the one I received). For nails, I cannot in good conscience recommend this place. Please go to MiniLuxe instead.

The worst experience i’ve EVER had in a nail salon.
I went in at 11am and was the only person in the place. A woman named Jackie was very nice, talkative and had been doing nails for 20 years took me to the pedicure chair and began my mani-​pedi.
I picked black for my toes and red for my nails, which i later discovered were her least favorite colors.
she didnt want to cut my cuticles because she said although they sterolyze the tools, they are still unsanitary so she did an OK job on my toes.
The manicure was where she killed me. She kept going on about how no one picks red for their nails so she’s sorry the polish is thick, (as she globs the mess onto my nails) and then tells me i should get another color. After removing the color TWICE, she figures using a paintbrush dipped in remover will fix the mess on my nails. the woman had been doing nails for 20 years and couldn’t put on red polish or even clean up the mess she made!
So because another customer came in, she decides to leave me and have another woman take over. Because I had been in the chair for 3 ½ hours already, and couldn’t afford to have her «just re-​do it,» (despite her pleading,) she resorted to the same disgusting paint brush. I told her to use her nail and a paper towel to remove the mess around my nail beds but that was impossible because she had the longest acrillic nails on, and didn’t want to ruin her own nails.
I am finally in the drying chair with horrible looking nails and the woman demands 50 DOLLARS FOR THIS MESS!
However, by 3 o’clock and 18 missed phone calls, I angrily paid the bill and left. I have to admit though, seeing her face expect a tip was almost comical… as if I would tip either one of them after that rediculous, racist, time wasting, and angering experience.
LESSON LEARNED: NEVER GO TO HENIA’S SPA IN BOSTON!!!

went here on a promotion from
(free color process with haircut purchase) and had a good experience. henia herself did my cut and color. the cut was a little shorter than i wanted because she had to fix an uneven cut from my last stylist (boo to them), but even though i wasn’t thrilled with it i’ve gotten tons of compliments! my color is good too– she listened to what i wanted and did a nice job keeping it looking natural and blending the highlights i already had.

Sarah is amazing (I always have good luck with stylists named Sarah, hmm). I went in last week on a
special deal, and after she got me coffee (how much do you love that?) she asked what I wanted to do. When I said «blonde» she was like «oooh yay, you’re daring!»
I then let her foil my hair and cut almost four inches off (which I totally hadn’t planned). I LOVE it. She styled it straight (which I don’t even like) but it still looked fantastic natural. She took her time and was like, cutting my hair in the zone. Love it.

Gregory Wilde is my new official hair handler! He is so great to work with, I actually look forward to my next appointment. I have had creative coloring and cuts for years and I always have an anxiety attack before, during, and after my service. Well not anymore. Greg makes you feel like you’ve known him forever. It’s fun, he’s very intuitive, and is so easy to communicate with. I completely trust that he will only make me look pretty, and sexy. Some other stylists out there just do whatever they want and are completely impersonal.
I’m wary to reveal all the great things about Greg, because I am selfish and worry it will become too hard to book an appointment with him. Ha Ha. Just joking. He’s amazing and all women should be lucky enough to have a fun, positive, fabulous hair experience!
I also look forward to trying the Balmain Hair extensions. Really, I never thought I would be «that girl» to get extensions, but these are really good, and don’t look like a bad weave at all… I’ve talked to girls that have had it done by Greg, and they all are more than satisfied, and highly recommend it. Can’t wait to do it myself.
Henia’s salon itself is cute. Slightly dated décor, but how are you going to complain when everything else is great. The whole staff is really nice and friendly. The place does have it all, and all the services are well priced. There is a great product selection, and plenty of skincare samples. The manicurist has all the best Essie and OPI colors and a comfortable area for services.
Gregory Wilde is talented and delightful. He works with all hair types, colors, and lengths, he is limited by nothing… Go to him, and be revamped and revitalized. Hurry!
P. S. I have received more hair compliments since seeing Greg, than I have ever.