Frank’s ABC Towing

This place is lucky I even give it one star because the guy over the phone can honestly go suck a dick. We explained to the guy towing our car that we exited the business and took a quick walk up the street for a bit (5 mins) and back, at that time my car wasn’t even in the air, he was in a hurry and as we were talking he said it was too late and to call his boss. I understand this is a very unlikeable business but there’s a more professional way to go about it than the way he was speaking to me over the phone and hung up as I was explaining my situation. The guy then tried to tow another car next to mine but the owner showed up right in time, so he didn’t even bother. So honestly fuck you and fuck this business. I’m glad my friends and I took our time to pay your fucked up business and give the other car owner time to get away from dealing with your bullshit. I almost got towed once in Lowell and they took credit cards and gave me a receipt, but these son of bitches only take cash. I’m lucky my friends were there and had cash to help me out or else it would’ve cost more if he drove it AROUND THE FUCKING CORNER TO WHERE THE TOW LOT IS. Around the mother fucking corner. I hope your business die soon, mother fuckers, fucking criminals.

Do not trust this place at all. In all honesty they are crooks dealing in illegal business. The first time my car got towed a kind gentlemen helped me to get my car and charged me 170. Two days later my car gets towed again, and mind you during both these occasions my car was not illegally parked. These people scheme you. This time a napoleonic man came to get my car. He literally shouted at me. Sweared at me, and even threatened me. He then charged 120. Somehow the prices changed for towing. I was charged 170 on a weekday and 120 on a weekend?! That’s absolute ridiculousness. This place has absolutely no customer service. The women who answered the phone literally hung up on me and put me on hold for over 10 minutes. If you ever get your car towed here just pray to God that mass holes who work there have been raptured and sent to hell. If I could give negative stars I would.

Avoid at all cost! The longer they stay in the neighborhood, the more people will suffer! Towed my front wheel drive car with rear wheel and left a 15-​inch by 5-​inch scratch on my car. Their explanation is either I can’t fucking drive so I back into someone else’s car or it was a hit-​and-​run by others. My car was in a spacious garage. I was gone for 3 hours. There was no way someone would hit my car and left a huge scratch like that. Now every time I walk into the garage and I see the front wheels’ tire trace on the floor, I can still hear my car screaming while they towed it away, seriously sometimes in my dream too. No car is supposed to be treated that way. I am having inspections done on my car and I will take them to the court for sure. Sir, please take your business out of the human world. It doesn’t belong here. ;)

Hey Fucker you should remember me.
Have a nice day.

This guy was great! He gave me a jump on my car, and I so needed gas, so he followed me to the station waited for me to finish filling, than made sure the car would start again. Really great service!

«We prey on the students» this is a direct quote! This is bad business. Students who usually are struggling just to make ends meet (and their parents too). Any business who uses a predatory towing service like this needs to re-​think. Our experience is that we parked in an «empty» Duncan Doughnuts lot Where the towing signage was conveniently inconspicuous on a fence overgrown with weeds– there for less than 10 minutes. Car Gone! Wow we were stunned as we didn’t even see the signs.

My car had a flat tyre tonight. I tried to replace it myself but the screws were too tight I could get them off. Then I though best to call for roadside assistance. First I resorted to the Audi roadside assistance phone line because that’s the only one I had. I was on hold for more than 35 min and didn’t even get to an operator. Did a quick Google search and found these guys. They arrived in like 5 minutes and got the tyre replaced within 15 min. Very impressive service and the guy was super nice as well. I wish I called them directly before wasting all the time getting on hold with the Audi hotline. I guess when people got their car towed, they are mad at these tow truck drivers, which I could understand. Considering how hard and how ambiguous parking regulations are in Boston. But when they don’t have to be the necessary evil then they are very nice people to deal with.

I’ve never been on the receiving end of PURE RAGE for absolutely no reason until tonight. This guy is insane. He was in the middle of towing my car from the Dunkin’ Donuts so I asked him if there’s any way to handle the matter right then and there. After a minute of pretending not to hear me and continuing to try and chain up my car in hyper speed mode, he said he’d give me a few minutes to go get cash ($ 130). I came back within 3 minutes and he was gone. When I got to the tow place, he started walking towards me SCREAMING as he violently threw all his tools towards the ground because I was not supposed to be standing where I was standing (the parking lot of towed cars). Then, as he got back into his tow truck, he drove towards me at full speed, clearly trying to either scare me into thinking he was going to run me over OR actually trying to hit me. If I hadn’t jumped out of the way, I’m sure he would’ve killed me. This guy just exudes PURE RAGE. He’s an absolute danger to society and should be locked up in solitary confinement.
Update: Reflecting on the incident a couple of days later, I now realize that this guy must have been going through an intense withdrawal or was in the middle of a high that provoked a violent rage. Be careful people. This guy is dangerous.

Flat out robbers and thieves.
Pulled my car in the nearby gas station for ten mins.
Jamie was right there, saw me leave my car and he started to tow my car. (If you are really into doing what’s right, why don’t you stop and tell me that you would tow my car if I park there)
10 mins later when I am back, my car is gone.
When I was in the shopping getting my car back, the guy was making all kinds of racist comments. and oh, 130, cash only. the money went straight to that guy’s wallet.
WORST EVER! How could they sleep at night.
WIll report them to BBB.
By the way, they are the owner of the mike auto repair shop. You should not support that business.

Bandit towing is illegal. I suggest all victims of ABC Towing send letters to IRS and Massachusetts Department of Revenue about their tax practices.

The owner and guys at this company are all jerks and completely robbers. They tow cars without reasons, ask for extra cash, saying rude words, and threatening at night. The company and the owner should be punished.

they are a bunch of jerks and criminals. full of four letter words, tow my car without a permission when my car was standing in my friend’s property at around 11pm last night. The guy asked for 130 cash which is against the law, (Boston city regulation, tow company failed to accept the credit card, visa, master card payment is illegal). I was exhausted and no energy to fight with the guy because was very late at night.
if you want to do business with this company then good luck and be prepare to fight.

These people are the worst kind of scum bags. Predatory towers, circling the streets like vultures looking for cars Park just seconds ago. They even pack a van in the alley to block the signs warning drivers not to park there. Just complete scumbags.

Great job, guys. Towed my car away from a parking lot, 5min walk distance and charged 130.

The rudest towing company in the great city of Boston. Teach your employees to be courteous and not be total … Saying «you’d be dead if I backed over you» is just the thing I wanna hear from a ducking hick. Threatening people is not the best way to do business. Thanks a lot.

My car needed to be towed to the shop, and I received an ETA of an hour and fifteen minutes. I believe the driver’s name was Michael. He showed up in half an hour! He was very friendly and got me and my car to the auto shop in no time.

I haven’t left a Unilocal review in years but these monkeys were so terrible I had to do something about it. I plan on reporting them to the BBB as well, and I hope everyone who reads this (and who invariably will have a terrible experience with these apes) reports them as well. They should be shut down– for the following big reasons–
1) they exploit their power to exploit you. These monkeys will camp out with their powerful tow trucks, waiting for someone to get out of a car in a parking lot and then they will pick up your car. There is no clear signage or communication of the laws or of your rights, then the driver simply demands X amount of cash and if you can’t produce it in cash at that moment, he will tow your car then charge 5x X amount. We could not produce $ 60 immediately so we asked if he would direct us to an ATM and wait two minutes. He in fact lied about an ATM location then drove off in the meantime. We saw the truck pulling out from the supposed «ATM» location (which did not exist) and chased after him, but he did not stop. Ridiculous lying cheats.
2) everyone I interacted with at this exploitative «business» was derogatory and racist. In this day and age, no business should be able to employ racist men who will talk down to you and insult you to your face. Frank did not give a shit when I called to complain so I plan on reporting all of them to the BBB. These people should not have the right to do business in the state of MA.

These people lurk around to tow cars. What a shame. Find something good to do, otherwise don’t ever tell your children what you are doing, they deserve better life.

These company towed my car from parking lot while I was eating a pizza with my friend on Brighton ave in Allston .Ma. Redneck pizza. 1:00am and they charge me $ 131.00 cash .The tow truck driver was a maniac.
It took a no more than 20 minutes to make that much money. He towed my friends car
262 cash .and they won’t accept credit
legal is this???

So my car died in the Super 88 parking lot last night and Geico went out to tow it to my mechanic. All was fine until Frank’s stepped in… They towed my car out from under my Geico tow officer!!! I had to report them to the Police, the State Transportation bureau, and Geico had to re-​tow my car from their lot. The guy working in the office at Mike’s Auto Service (on the same property) was really nice, but the guys from Frank’s are bullshit. They hung up on me TWICE when I called in about my car! Frank’s sucks. They definitely towed my car out of spite and got in a fight with my Geico tow agent. I heard the whole thing over the phone. They are NOT nice people and will cheat you out of any penny they can get.
STAY AWAY, and hope you are NEVER towed by this company.