East Boston Animal Hospital

We’ve taken our lab mix daisy here twice now.
Both of our experiences have been super positive. Everyone is really nice and great with Daisy. The second time we took her was after we found that she had consumed a few bags of fun size M&Ms (at least one baggie included), ¾ of her jerky treats and parts of the plastic container and some chips the day before thanksgiving. They were able to see her immediately despite being right before a holiday.
Great!

I’d returned back to the area after 10 years away and was looking for a good rabbit vet. This practice advertises that it sees exotics, so I took my rabbit there, as he has some chronic issues that had gotten worse.
All vets are technically licensed to practice on exotics, but unless a vet has taken the extra coursework, IMO they have no business treating exotics, as my experience here proved. Dr. Sawyer not only lacked the standard equipment to properly examine my rabbit’s teeth, he was surprised when I mentioned an illness the rabbit had had in the past (he actually said, «They can get that?») I’d brought a urine sample; they took no bloodwork. He decided to prescribe a general antibiotic, and wanted to give me a pill — you cannot pill a rabbit. When I asked them to compound it as a liquid, I had to wait over a half hour while they tried to contact the lab to know how to do it. My rabbit was fortunate that I’m a seasoned owner and knew what to look for; I shudder to think of the poor advice and treatment others might get for their exotics. I found another vet in Salem, who agreed that my rabbit was a candidate for e. cuniculi, took bloodwork, found a very high white-​blood-​cell count, and put him on a strict (different and higher dose) antibiotic and vitamin regimen. (Oh — I’d suspecte mites, which Dr, Sawyer had said the rabbit didn’t have. Yes, he did.) I’m glad I found a proper rabbit vet — Do NOT bring your exotics to this practice!

I have been bringing my pup Cannoli to this place ever since i got him back in February of 2015. They took care of all his puppy shots and even that one time he got sick from the dog park. No more dog parks for me.
I really like the vet Dr. Sawyers. Very friendly, funny, and knowledgeable. I always quiz him on stuff and I grill him with questions to see if certain shots are necessary. He never pushes me for unnecessary shots or services.
Some people say they are more expensive than other places. For me the convenience, proximity, knowledge, and having a vet like Dr. Sawyers is worth every penny.
Since I feed my pet a high end high protein diet, brush his teeth daily, and exercise him regular this will require him to see the vet less but for the times that I need a vet this is my number one place to go.

Very friendly staff! Only reason I didn’t give 5 stars is they ran pretty late. This place will be my new vet for my two pups.

I did a lot of research on line for Animal Hospital that closer to where I live, and I found East Boston Animal Hospital. I brought Cooper in today 7÷10÷15. Let me tell ya everyone were so nice n helpful made me n my Cooper felt so comfortable and doctor Sawyers omg! he was so nice n very knowledgeable. This is a place for Cooper from now on.

I have been bringing my dog here for three years now. The staff are super friendly and always excellent with my dog (he’s a rescue who we think was abused and can be apprehensive around people). The staff always takes the time to explain everything they are doing and seem to focus on keeping costs down for the customer. Street parking isn’t too bad if you give yourself 10 minutes or so to find a spot.

I will first start out by saying I consider my cat my child. I am very protective of him, and want him to have the very best care possible. Since our first appointment at East Boston Animal Hospital the staff has provided just that. The staff is knowledgeable and very helpful. Whenever I have questions the staff is always available and happy to help, I really do appreciate that. There prices may not be the cheapest around, but I truly believe the value of there over all service is the best around, and for that I will pay a little more.

Had to put down my companion of 19 yrs today. No-​one can make that fun. But Sawyers et al gave all the comfort they could. Having had various procedures done and medications issued in many different states over the past few years, I can say with confidence that the prices here are on the low side, and they’re sensitive to financial considerations at the most vulnerable moments. Healthcare just isn’t cheap.
Their care gave me months with a cat I was afraid was already gone. They can’t cheat death but if they could, they would. My cat got the kindest, gentlest end any of us can hope for.

Have been taking my cat here since I got her in 2009. Dr. Sawyers is awesome with her and makes the visit stress free with a great sense of humor. Aside from that I have never had a problem coming here, it’s very convenient for me due to not driving and needing a place T accessible. I have enjoyed bringing my cat here, everyone is nice and as far as the reviews on cost. I was able to get an estimate for my cats treatments when I had her spaded here and for the first few visits needed for her shots. I now know about how much a regular visit will cost. Never hurts to ask how much you have to pay for your appointment; might not be so shocked with the total at the end of the visit.

For this being my first time at a veterinary clinic, I have to say it went pretty smooth. The staff was very friendly and I didn’t wait much after my appointment time. I came here since there were two coupon incentives one for $ 75 and the other for 20% off from blood work. With both of these combined my 1^st time appointment and blood work was over $ 230! The staff did a poor job of explaining these costs to me and just expected me to have the money at the end of the visit. Both the main vet and the senior technicians were not there when I was so not sure if this had to due with my less than average experience.

My cat recently came down with a scary case of UTI, and the East Boston Animal Hospital was able to see me right away. The reception and staff were very helpful and kind. My cat, Hercules, was taken care of by Dr. Sawyers, who was very caring, knowledgable, and even humorous. He did a great job of treating Herc and explaining to me Herc’s condition and what I should expect/​look for going forward in a manner that was very comforting and reassuring. We will be returning here for future visits.

Maria does a great job grooming. A session is around $ 70 — and she really does the work, getting Mugsy completely shaved and looking good.
I have been to other local groomers where you pay upwards of $ 100 with little to any results.
Highly recommend.

I’ve been taking my pets here for two years. I love the staff, Maria and Doc always make us feel welcome and alleviate my stress and my dog’s too! I just wish there was a parking area.

Dr. Sawyerand the rest of the staff are sweethearts and very good at working with the critters. I found they have done a fantastic job with our dog and cats (one of which they gave excellent end of life care to.).

We had been taking our cat Lucy to EBAH for 8 years.
The care seemed very good, but always routine.
Then the trouble began. Tumors in her right rear hindquarter.
Excised. Grew back. Excised. Grew back. Now she required an amputation of her right hind leg.
We were really upset and wanted to do the best for Lucy. We took her to Angel Memorial for a 2^nd opinion. Yes, she needed the amputation or the cancer would be fatal. What to do?
We had faith in Dr. Sawyers who owns EBAH and he was much less expensive than Angel Memorial.
Lucy had her amputation and all looked well. Of course she was very sick post-​op but we thought she was going to be ok. Then the infection set in. It was a big wound infection. Her temp rose quickly. She stopped eating and drinking. Back to Dr. Sawyers. This is when all the experience and training the doctor has was demonstrated in making Lucy well. Hi powered anti-​biotic care. Wound care. Nutritional supplements and frequent follow-​ups saved Lucy’s life.
The care and concern of the entire staff was amazing and genuine.
Dr. Sawyers may have a fun and jovial personality, but if you have a really sick animal, he get real serious real fast and is the consummate professional.
It’s now 5 months since the surgery and Lucy (we call her tripod) is doing great.
We are forever grateful to Dr. Sawyers, Maria and the entire EBAH staff.
Bob & Doreen
Winthrop

I love EBAH. What is even better than me loving EBAH is that my Pug Bubba does too. Any pet owner knows it isn’t fun getting your pet to the vets. Just like kids. Not that happy. But my Bubba’s tail is wagging the whole time we are there, except of course when he is getting a shot. My dog is a rescue and came to me with bad teeth and bad eyes. Both are being taken care of by Dr. Sawyers, who I LOVE! I live in Fitchburg, MA and drive 50 miles to have him take care of my dog. My mom lives in the area so I hang with her on the days Bubba has his visit. All you haters that have an issue with the money, your kidding me right… there IS NO price on the money we pay for our «children». Please I am sure your own healthcare is ridiculous too! Don’t blame the vet for high prices, you can thank our government.

I recently adopted an older, overweight (24.4 lbs, to be exact) cat named Trouble. We’ve had him on a diet, and he seemed to be doing well, but he recently stopped eating his dry food. I got very nervous and decided to set up an appointment at the East Boston Animal Hospital. Fortunately, the symptoms went away after a couple of days, but I still wanted to get him a normal checkup, since I wasn’t totally sure when he had last seen a vet.
Overall, I had a very satisfactory experience at East Boston Animal Hospital. Getting to the reception desk so I could get my paperwork to fill out took a long time, but they didn’t give me a hard time because I wasn’t there early enough to finish it before my appointment was scheduled.
Everyone I dealt with there was very nice, and did a good job of allaying any fears I had about the cat’s health. Trouble was very stressed and extremely unhappy with the experience from the moment he came out of his carrier, and it stressed me out, too, but Dr. Sawyers did a very good job being light-​hearted and funny and keeping me from stressing too much. He did an excellent and methodical job at checking on the cat and did not seem remotely bothered when Trouble started struggling and hissing and batting at him. Some vets see a combative pet and treat him like an enemy. Dr. Sawyers and the rest of the staff clearly understood that he was probably just scared and did their best to comfort him even as they continued their examination.
I am very pleased with everyone at East Boston Animal Hospital, and will continue to bring Trouble here into the future. They are very friendly and really seem to care about the animals they are there to help.

I went yesterday to get my cat, Gozer, her annual shots and check up. I was originally put off by the bad reviews but I have come to the conclusion that those people just have really high standards or something.
Everyone we dealt with was nice.
The Vet was funny and gentle. Nobody tried to upsell me anything and I didn’t pay more than I was expecting.
The assistants came around the waiting room to check on other people’s dogs, offer water ect.
I’ve got nothing but good things to say about this place and I would tell you that if you were put off by previous reviews, don’t be.

My boyfriend and I just brought our kitten Dr. Horrible here to check out an eating-​fake-​Christmas-​tree-​needle-​related vomiting issue. All the people I talked to (all the… whatddaya call them, assistants? And Dr. Bollen.) were really friendly and reassuring, and they were all great with the cat, who is a squirmy little boy!
I don’t know what prices are usually like for vets (this was my first time bringing a cat in myself), but everything seemed reasonable. The office was clean and appeared well-​stocked. The location is convenient to the Orient Heights T stop and at least one bus line (though I took a Tunnel Taxi there).
In all, I had a really good experience at the East Boston Animal Hospital, and I’ll be bringing Dr. Horrible and my other cat, Roxie, back whenever they need something.
(And, um, why is the overall rating of this place being dragged down by a mostly-​unrelated, two-​year-​old review complaining about cloning? Laaaaaaaaame.)

Run of the mill vet care. High prices. My first experience with EBAH was over a year ago. I took an elderly woman’s, housebound dog here to resolve its leaking bladder. Total bill $ 450. Half of the bill was for vaccinations and the office visit. The other half of the bill was for 2 prescription drugs. Outrageous! The old woman could not afford to pay the entire vet bill. Poor, old woman had to pay me back in installments. She never took her dog to EBAH again.
Next: friends boarded their 3 year old dog for a few days. He came home with a small gash in his nose. Now, I am his permanent sitter. They are looking for a new vet.
Sawyer and staff are very friendly, but I don’t recommend their care.