Dunkin’ Donuts

This place blows. Everytime I come here there’s a bum sleeping in the back and paramedics gotta come get him

I don’t usually get coffee or breakfast so I rarely go to DD, but I stopped by this one for a breakfast sandwich and oj and the service was quick and friendly… the people there were all smiles… the facility is clean. I like this one the most out of all the DD I been in. And it’s down the street from my job so I will definitely come back sometime if I’m craving a coffee.

I just wanted to check out their new cheesecake donut. Service here was fine — sure my visit was in the relative quiet of the afternoon, but they didn’t get impatient with me or anything as I tried to figure out which were the cheesecake donuts (clue — they’re square) and as I tried to decide between the cookies & cream or the raspberry. Both $ 1.49. Both a decent size.
Figuring there might be a tad less artificiality to the cookies & cream, that’s what I went with.
Soft. Sweet. Creamy filling. More «candy» than dessert in my opinion. Okay, I’m all set with that now.

I love Dunkin but this one is awful. Don’t waste your money. They’ll give you an iced cup of cream, with a slight hint of coffee. Gross. I asked for Dark Roast for a reason.

I love my Dunkins coffee. I don’t like to feel like I’ve been taken advantage of. This particular DD does not display any prices & then they charge approx. $ 0.50 more per coffee.
The manager says the store is too small to display prices & he challenged me to find the same latte in the area for a cheaper price.
When I came back with 3 receipts, all within 2 blocks & all $ 0.50 cheaper, he shrugged his shoulders & sheepishly smiled.
Very shady.

IDIOTS.
Sooo, I held out on reviewing this Dunks because it used to be really good when I first started working in Faneuil. Then these awesome ladies behind the counter decided they need to live real lives with a meaning and purpose – so one got a better job (as a security guard in Faneuil) and the other had a baby. Selfish.
Now I’m stuck with incompetent workers (assuming they show up for work that day) who move at a glacial pace and although you HAVE to repeat your order 2 or 3 times, they still can’t seem to grasp a correct order.
The lines are long. And slow moving.
The supplies are frequently missing… several times they have run out of large cups, which if you know me, I NEED A FRIGGIN LARGE COFFEE OTHERWISE I WILL KILL ANYONE WHO TALKS TO ME. One time they ran out of large LIDS so I was all like, «F dat shiz, just gimme the cup witno lid» and was forced to balance my open-​air morning beverage across North Street hoping not to spill it on myself. I think it’s also comical when on more than one occasion, a customer will mention that they are out of large straws at the little napkin station, so an employee will take out the bag of straws from the supply cabinet and GIVE it to THE CUSTOMER to restock the large straw bin – I always love watching the expression on the face of some financial district person thinking, «WTF? Do I work here? You’re the help!»
Okay, I’m off to walk to one of the other 5,000 Dunkin Donuts near my office because this place gave me a medium this morning when I ordered a large, but I was in too much of a rush to re-​order and wait. God save any person who crosses me on my walk to coffee – I just may kick someone in the hoo-​ha.
***11.02.07***
Increasing from 1 star to 3. One of my girls is back and she takes care of me :)
*Walk in the door*
Girl (immediately): Can you hand me some splenda? … $ 2.61
Me (haven’t ordered & confused): Is that for me ALREADY?
Girl: Yup!
Me: Did you see me walking from across the street?
Girl: I know your coffee.
Heaven forbid she’s not there when I come in because I will turn around and walk right out the door. :)

This is literally one of the worst Dunkin Donuts EVER!
I worked at a Dunkins in high school and you have to really suck at life to be bad at this job. I’ve gone here multiple times because it’s really close to where I work and they have never once, not ONCE, gotten my coffee right. And even though I know they’re going to mess it up I’m still beyond nice to the employees hoping that maybe someday they’ll be able to get their sh*t together.
*Fingers Crossed!*