Diesel

Some of the nicest clothing I’ve looked/​felt in a while. The quality is extremely high, the style is cool/​casual, and prices will make you feel so disappointed that you won’t be able to get it. If I had the money, I’d be burning it here for sure. The employees were dressed on point and super friendly and not overbearing like at most high end stores. They actually have a good selection for men’s fashion, which can be really hard to find since most clothing stores cater to women. 5 stars, no question about it.

Whenever I come to Boston for a wknd lunch I always walk all the way down to this store. It is well organized shop, great music and friendly staff members. Main floor is for Men and accessories and the upper floor is for ladies and shoes. The store always carry something different in every visit, so it shows the good management. Their jeans are absolutely the best quality and their leather jackets are one of the best. I personally like their black label, since it is more mature and understated than other diesel lines.

If you love the quality and wear of diesel jeans then there is no reason to fault this store for anything other than service.
I went shopping with my husband and both men and women helped us out. He got an awesome pair of jeans.
I am very excited to see him wear them.
Love this brand. And of course the Boston store rocks. Can’t go wrong with low Massachusetts tax.

Very poor management. I bought a pair of shoes that was supposed to be shipped to me when they arrive. Not only they «lost» my order (manager said they made a mistake and sold the pair to somebody else), but they also did not want to give me a refund. Every time I called to talk to them they were very rude and unhelpful. Will never be going back to this store.

If you like sexy sales staff, club music blasting away while you find a styin’ outfit, and paying over a hundred bucks (minimum) for a pair of jeans, Diesel is the place to be. For the first time in years, I purchased a pair of jeans that was not Levi’s. I’d just picked up another pair of Levi’s about an hour before, but wanted to see what the whole Diesel craze was about. I have to admit, they’re pretty slick, but I’m not quite sure they’re worth twice what I paid for a similar pair of Levi’s. Time will tell.

First I want to say that I am a loyal Diesel fan. I have always thought that Diesel created great clothes — especially jeans — and they have some cuts that fits me really well. I think during my life I probably have had 15 – 20 pairs of Diesel jeans plus t-​shirts and other clothing. I have always been wearing my clothes to it was really worn up, normally several years, and I generally think their quality is good.
However, I bought a new pair of jeans in the Boylston st. Store around 5 – 6 months ago. I liked the jeans a lot but after only around 3 – 4 months there started to get holes in the pockets. It was both pockets and there were several holes in each pocket, even though the jeans were new and not even close to getting worn down the pockets started falling apart. Obviously this must have been a bad batch of fabric they created the pockets from as I have never ever seen this happen with any of my other Diesel jeans. The jeans gets worn down before the pockets gets any holes in them.
I decided to go back to the store and get them replaced as it must have been something they have seen before, at the end of the day bad production batches can happen for even the best brands. When I got down in the store the associate was really arrogant, and started out the conversation saying that «I could not get those replaces, but he could point me to a good tailor» even before I showed him how it looked and told him my story. He then was trying to convince me that this was totally my own fault and that «he had never seen this in the 4 years he had been working there» and used it as an excuse why it was me wearing them wrong, instead the other way around. There were nothing to do and I walked out the store with not as much as a «I am sorry we cant help you sir» or anything other than misbelief from the arrogant staff.
Obviously being a loyal Diesel fan for 10+ years its really disappointing with this experience from a brand that you normally only have good experiences with. Whether I will keep buying Diesel clothes or not I havent completely decided yet, but one thing is for sure — I will never set my feet in that store again. Therefore if you want really bad Diesel customer services, a staff thats full of them self and cant even bother to listen to you and help you out, you should definitely head down to this store.
It really amazes why brands and retailers doesnt learn from Apples approach to customer service.
Regards
Jens

A few weeks ago, I was walking around newbury street with my friend, and we went into diesel. The store itself is medium to smallish sized, and just your average diesel store with average diesel clothes (which I do often like). I saw a pair of sneakers that may be cute, and thought why not try them on. So, I asked the store associate to bring a pair. He said they didn’t have my size but I coud try the next size up, so I said ok and sat down to wait. I waited, and waited, and waited. My friend and I waited through 3 songs and no sign of those sneakers. I waited and waited, and got bored, and I wasn’t super needing the sneakers, so we just got up and left. As I left, I saw about 3 associates who had decided that standing at the door and saying ‘hi’ to people was a good use of their time, so they really weren’t so busy that they couldn’t help me. Bad customer service in this store, even more than usual in a chain known for its snooty salespeople. Oh well. Come here to possibly get some cute clothes, but hope that you don’t have to have someone help you.

If you enjoy overrpriced clothes at a store where the staff is too good to even acknowledge your existence, this is the place for you.

My raggedy, retail-​phobic little hippie brother wanted to get something decent to wear. Our saleslady, Caitlin, was just amazing. She sized him up, because he is a beanpole and really had no idea what size he was, and engaged him about hiking and camping. She was an invaluable help to me in easing him into the idea of actually spending $$$ on new clothes, and wasn’t the least bit snooty even though he came into the store wearing old ripped clothes and looking like a Berklee bum. We got him some gorgeous overpriced grey jeans, and were halfway down the block when I realized I’d walked out with a t-​shirt over my shoulder… oops. But I took it back and paid for it, solely because Caitlin was so awesome!!!
There’s nothing upstairs for me (their girl stuff is all pretty trendy and not the best quality) and we can’t really afford $ 250 jeans, but DAMN! Seeing my bro all cleaned up made me feel as proud as an obstetrician.

I love this store, but I can only afford to buy when they have their sales. I did go crazy a couple of times though!
Their shoes, in my opinion, are the most comfortable shoes I have EVER worn, period!
I was there yesterday (6.27.09) and found a jacket that I liked at 30% off. It’s still expensive. What do you say, should go buy it or forget it?
You can always send a donation to my address if you think I should have it!

I love Diesel, so automatically this place ranks high.
One complaint, they forget to give me my receipt, but (YAY!) will mail it to me per my request. (Yes I live close, but can’t go in a Diesel store without buying something) They had a huge sale going on, but usually it’ s on the lame style of denim that Diesel is phasing out. I had to go full price, in this economy, that is quite a big deal. I did get a great pair of jeans, (my new favorite) for 180 $. That is a good deal for Diesel, and I will wear for the next 5 to 6 years. They really do last forever if you take care of them, and are always stylish.
Bring your wallet, and check this store out if you want the real deal, Diesel from a very friendly, not pretentious, helpful staff!

Everyone that was working at this store today was super helpful. They have really cute stuff right now. Credit card debt is a bummer though, so maybe another day…

Small store, but still enough Diesel to satisfy even me.

I really like Diesel because their jeans fit me perfectly compared to other brands. You know what I love about this place? The sales! Its hard to imagine Diesel having big sales on Newbury but sometimes it does. I got some pretty cool accessories recently on 50−75% off. Not that I’m a complete cheap ass, but it helps that I’m not always spending $ 150-​$ 200 on my jeans. They do have the latest stuff and the staff is always around to help. Thankfully, they spare you when you’re trying out stuff instead of asking you every two minutes if you’re doing fine.

The three incarnations of this company: Diesel, Style Lab and 55 are in actuality quite different. While it’s umbrella brand gets a lot of eurotrash flack for the annoying labelwhorish designs of 55, Style Lab stuff is worlds more interesting, structured and refined. The regular Diesel collection, which is featured in this particular store is the middle ground. You won’t find anything without some sort of tribute to its creator, but some pieces are rewarded for their subtlety and have ended up in my closet to be cherished for years.
And the denim… I really don’t give a damn about labels, it’s the fit that gets me. They’ve got the ideal waist to butt bounty ratio that continues to suit me even when going up in size. I’ve been on an interminable quest for the perfect jeans since outgrowing my beloved Dazes procured at the old Harvard Square location however and visit seasonally in hopes of finding their replacement.
This location is clean, mens on the ground floor, womens on the top. The staff has always approached me when I’ve needed assistance and they’ve been helping about finding the right styles and sizes per my request. Thanks for helping me make my booty look its best!

I got drunker here for free last night, so I’m feeling generous to Diesel.
Diesel is kind of a rough brand to deal with. It’s like the «stepping stone» for people to finally step up from the Gap and Old Navy, and other horrid brands.
On the other hand, the problem is that now that you’re spending 145 dollars on a pair of jeans, you’ve got people who suddenly think that this is the ultimate in brands. See some of the other reviews here.
First off, I’ll say it right out; no, Diesel does not make the best denim in the world (Dior probably does), or even midrange jeans comparable to APC or Nudie. Looking for selvedge dry denim? The fact that you’re even asking for that kind of style means that you’re not going to be at Diesel in the first place. No, Diesel specializes in making their signature fades, distressing, putting zippers on the pockets, and other such weird dirt spots that are blown up in the mainstream right now. Zippers on the pants pockets? Unless I’m going to be rocking it out old school rave style in Kikwear, I’ll pass.
Some of their clothing that is missing any semblance of branding however, can be somewhat cute from what I saw in the women’s section. Sure, it’s not highest of the high end, but some can work.
Before you sink cash into Diesel, try Riccardi, Stel’s, or shit, even Karmaloop.

Look, if you’re a dude and you want hot jeans that will last you for a long time, this is the only place you’re going. End of story.
The actual store is really nice — two floors with both men’s and women’s selections, so your female companion can look around a bit for herself as well (and you can get some nice gifts for your special lady here too, no doubt — check out the jackets).
The customer service is pretty good. The people who work here are «traditionally cool» and seem to have been selected based on attractiveness, so I have no complaints. I wouldn’t say that they’re experts on helping a stylin’ dude find jeans, but then again, what kind of stylin’ dude would you be if you needed help?
One trap to keep in mind is that Diesel has weird names for their styles and fits, so if you want to save time, do some research on their website before you go… or else rely heavily on your undoubtedly attractive salesperson.
Bottom line — if you’re a guy who likes nice jeans, roll on over to this place and pick yourself out a nice $ 200 pair, you won’t regret it (too much).

I remember when Diesel opened a store in Austin, Texas and everyone just kinda walked in, stared, rubbed their eyes, and backed away…
That being said, my roommate is German and she loves Diesel and whenever I raid her closet I’ll never steal her Diesel. it’s that ugly. The random bleach splatterings? A friend of mine asked if seagulls took a shit on her sweatshirt.
I don’t mind the jeans, I think they look decent but what is with the weird holes, flaps, zippers, and rips in everything else? I love it when foreigners wear Diesel cause then I can wrap them in «Eurotrash» labels and stick them in that box of stereotypes.

Eh! This is eurotrash heaven. While that idea makes me cringe a little, I’ve bought a few really great things from here.

Very fun jeans. Pricey but the clothes last. This store has jeans for men and women.