Dental Partners of Boston

Ok, so after two extractions and a root canal, I can finally say this place is awesome!
Pros:
Minimal, if any, wait time for appointments (they always take you right away)
Super friendly staff (front desk, accounting, dentists, hygienists)
Located right in the Pru, can’t beat it
Dr Goldberg is awesome! He makes root canals not so bad, seriously! He’s just the best!
Cons:
Pricey — Try not to get sticker shock. I did, but then took the time to go over my treatment plan in detail and with my goals in mind and we were able to come to a much more reasonable course of treatment that I am VERY happy with.
Overall, if the location works for you, definitely give them a shot. I know I am very happy that I did!

This place is amazing. I was greeted by a very friendly front desk and quickly swept up by the service manager who gave me a detailed tour and explanation of each key area.
Afterwards, I had a consultation with the dentist and the dental assistant, who both seemed genuinely interested in my reason for being at the dentist. I did not grow up going to the dentist, so I was nervous and not sure what I should expect.
Everyone was thorough, friendly and very comforting. The dentist took some pictures and preliminary exams to then determine a treatment plan.
I had Dr. Chong who then traded my off the hygienist, who was just as great. She coached me through my first cleaning.
I then sat down with someone to go over my treatment plan, costs and set up the first prioritized appointments.
I left with a sore mouth (which should be expected), a goody bag and excitement for something others often dread. Love this place!

Amanda is amazing!
Amanda is a fantastic dental hygienist. She always has a smile on her face and makes the (usually dreaded) dental appointment a very pleasant and relaxed experience. She usually tells a joke or a funny story when I come in, and seems genuinely happy to be working at Dental Partners. Amanda is very thorough with her cleaning and inspections and I always feel like I’m in good hands with her. She is very sharp and answers all of my dental-​related questions. I’ve walked away very impressed from my last two check-​ups and, it makes me look forward to my next one!
I highly recommend Dental Partners, especially if you can get Amanda as your hygienist.

Now that I’ve moved away from Boston, I appreciate this dental office even more. I’ve yet to find another one where the standards for good dental hygiene are as high. My new dentist was super impressed by the crowns Dr. O’Toole put on my lateral incisors — she called them «completely flawless.» I’m tempted to travel back to Boston in the future should I need any serious dental work done. Keep up the excellent work!

So, I was recommended this place by a coworker, so I figured if someone can vouch for a dentist’s office, yay, let’s try it!
This place is an absolute scam. They make themselves look like they are wonderful and God’s gift but they talk to you in a very condescending manner (see comments below, I felt the same way) and try to make themselves exclusive. It’s like walking into an office for a boob job in LA — uncomfortable, overpriced, and outrageous.
After receiving my awesome bill for a MANDATORY 2 hour first visit which is full of a tour of the office (who cares, just get me out of here), a «chat», x-​rays with someone who took 20 xrays in 45 minutes, another [more condescending] «chat», then a cleaning (hallelujah?). She handed me an estimate of $ 8,000 without insurance — for «all the work i needed immediately to get healthy again «– what!!! I don’t even have bad teeth, i had just 2 cavities. I of course go for a second opinion and the doctor called them «crazy, and after more money» which I agree with. He filled my two cavities neatly (with the white filling and all) and sent me on my dandy way for $ 600 (after insurance).
BTW — my bill for a cleaning and xrays was a whopping $ 600, after Delta Dental Premier’s coverage. How is this possible? God knows.
This place is not recommended, and I have two appointments scheduled for this year. I will be canceling them — I don’t want to go to a ritzy place just so they can rip people off.

Nothing but great experiences at Dental Partners! Thank you for making my dentist appt always enjoyable from start to finish and for making my smile beautiful!

I’m sure their dentists are great. but they make you wait even when you’re on time. (and they make sure to tell you to arrive 15 minutes early for the first appointment to fill out a form that take 5 mins to complete. so in all, i wasted 40 minutes or so waiting around. thanks?) After that they take you on a «tour» of their fancy office. looks great and clean and everything. then some more waiting. at least the staff is friendly? then a super confident dentist walks in, talks with you for 5 minutes, you’re led to take your x-​rays by an under-​paid, inexperienced assistant… dentist walks back in, explains everything in condescendingly good detail. (but hey sometimes you’re okay with that with your healthcare provider. at least they can pass off as though they know what they’re doing.) then you’re led to do your cleaning by an inexperienced, under-​paid hygienist. (cut them some slack; they gotta cut corners somehow, what with the expensive rent, the pointless empty space in their office, plethora of staff personnel seemingly lounging around, unused super-​expensive equipment they show off on their tour, etc. etc.) the hygienist might yank your teeth out. then the sticker shock. i had a number in mind, and thought, you know i could think about paying that. but then thought, man they’re cutting corners in all the place they shouldn’t and using money in all the place they shouldn’t. plus the convenience of going there (i work close by) is cancelled entirely by the amount of time i have to wait around.

They are very nice but their pricing is just unbelievable. They make you have treatments that you do not need to get more money!
Very polite and friendly staff.

Need lots of dental work? Unless you aren’t concerned about cost I would recommend getting a second opinion. My first appointment at this place and the dentist told me that I needed an implant (just a coupla thousand…) and a cat scan ($ 350 not covered by insurance). THEN I got a second opinion with an endodontist that I trust, who took more x-​rays and explained in a clear manner what he was seeing. He said no implant needed. WHAT?!

Dr. O’Toole is incredibly thorough, knowledgable and kind. He does beautiful work and is gentle but efficient. DPB is a modern and technologically sophisticated practice. Expensive, but worth it. I got an huge procedure done here (10 crowns, a root canal and an implant) and loved that the prosthodontist, endodontist and periodontist were all I the same facility constantly comparing notes and discussing my case. Kelly, the patient representative, always took my phone calls and answered my never ending emails. They were willing to work with my on the billing and tailor it to fit my needs. If you need major dental work done, go to DPB!

I was a patient of Dr. Infante’s for a few years when I lived in Boston (2007 – 2011) and he was by far the best dentist I’ve ever been to. He is brilliant, kind, and has incredible technical skills. I also went to Dr. Zena Al-​Adeeb (who is now at the Dental Partners of Brookline) and she was amazing as well. Always great to go to dentists who treat you nicely but are also super smart!

These people will act nice and friendly to you. They will offer you a bottle of water as you wait. They will lull you into believing they are actually a honest and reputable dental practice, one of «the most respected» in Boston.
This is a lie.
Dental Partners is a business, a business that wants NOTHING except your money. While all practices seek profit, Dental Partners will calmly lie to you about your insurance coverage in order to keep you in the door. They will bill literally double prices of other dentists for routine services. They will irradiate your head a dozen times so they can charge for «comprehensive x-​rays.» They will tell me, a 22-​year old, that my teeth need «deep cleaning» because my gums have «some pockets.» Bad on me for not recognizing it sooner, but Periodontic Scaling and Root Planing, the painful procedure that they put me through, is usually reserved for senior citizens and people with gum disease. Entirely unnecessary and hundreds more down the drain.
So now I’m stuck with $ 400 in out-​of-​pocket expenses while $ 28 away from my dental insurance annual maximum.
Go here if you’re so wealthy you wouldn’t care about starting a fire with $ 100s AND you love being at the dentist. Otherwise, stay the hell away.

The ONLY reason I starting going to this dental office was because I work at the Pru and thought the closeness would be a plus, even with the high costs. Four appointments later, I’m running away as fast as I can and have found a new dentist.
During all four appointments, I waited at least fifteen to twenty minutes. I could have walked to any other dentist in the Back Bay area and back within thirty minutes. So not much time saved.
This place is also quite expensive. You get a bottle of water, parking validation, a great view for an extra couple hundred dollars. The quote they gave me for a root canal was $ 300 more than what I ended up paying at another dental office within the Back Bay area. If you have the money to pay 30% more for the same exact services within the same zip code, go right ahead.
I have a lot of dental problems and have been to quite a number of dentists. In Boston, I have been to five dental offices and I recommend that you find a solo practitioner rather than a larger practice group that charges extra for real estate.

There is no better practice in the city of Boston.
Their plans are focused on the best long-​term outcomes and they execute exquisitely. As the other reviews have stated, this practice commands a premium. No doubt. In my experience (2 implants and a root canal) it is money well spent.
The practice is diverse and friendly, the doctors are cultured, detail oriented professionals and the dental support staff is empathic and informed.

I hate going to the dentist. I hate having my teeth cleaned, worked on, and removed. It’s just the worst.
But, it’s necessary and these guys are the best. Super modern and clean with all the latest technology. Everyone is extremely polite and on time. I’ve had my wisdom teeth pulled and a couple cavities filled here and all is good.
Dr. Infante is a great dentist. He is very calm and fast. My fillings are invisible.
I won’t comment on payment or insurance issues (as some others here have) because that is not the practices problem. Every employer has different deals everywhere and you can’t blame the dentists.
If you need a dentist, go here. That’s all.

I found Dental Partners after I got hit by a car and got my two front teeth broken out. Dr. Infante got me in THE DAY I CALLED (how is that even possible!!!) to fix my teeth so I didnt have to walk around looking very scary. I ended up needing two root canals and crowns. My first set of crowns chipped after two years and Dr. Infante brought me back and got me replacement crowns free of charge. I had one of my root canals performed by Dr. Goldberg, who was the most kind doctor I have ever had the pleasure of seeing. He performed a root canal on a very infected (read: PAINFUL) tooth, and he was a magician. His bedside manner is unmatched.
The front staff here is amazing, the doctors are top of the line, everyone is so kind, and they do amazing work. My new front teeth are perfect. I made the mistake of trying a different dentist in boston for cost reasons. That will never happen again. Some things are worth paying for. .. good healthcare is one of them!

A bit pricey but they do have a way of making you pay more attention to your teeth. My hygienist Linda, showed me a lot about caring for them a little bit more.

I feel mixed about this place. I got a free offer for a Bright Smile whitening treatment ($ 650) worth, and when I went in, the dentist said that the main purpose of the offer was to get new clients. Of course it is, but it’s weird that you’re telling me that. I did get my teeth cleaned because I needed them done, and the hygenist did a great job on that.
The dentist suggested that I had a small cavity developing and a cracked filling that would need to be replaced soon. Hearing all of this stuff at once, PLUS the suggestion that I get x-​rays done reminded me of bringing my car in somewhere and being told I’d need a ton of pricey work done suddenly.
I don’t buy it. So, on the first occasion, I got my teeth cleaned. They look lovely. The second, I came back to get the Bright Smile done because they didn’t have time to do it in one appointment (fair enough). Because the office is in the same building as the Top of the Pru, you need a pass to get up there. The guard couldn’t find me on the list and so I had to call from their phone to ask the office to put me on the list. I did. Another guard had to find my name because the first didn’t spell it correctly. Aggravating.
Anyway, on both visits, I actually waited for at least 15 minutes, which is a pain when you have to get back to work. Since I have sensitive teeth, I couldn’t go all three whitening rounds, and you know what, they look good after one round. The hygenist spilled whitening gel on my sweater twice and actually also got it in her hair. Maybe she’s just out of school. Not a big deal since it wasn’t cashmere.
The suckiest part is that they tried to charge me the whole $ 650 on the way out. I had to remind them that it was a free offer. If I’d been paying, I’d have been upset since I started getting sharp pains in one tooth and only used one third of the treatment. But hey, they have art on the wall and gave me toothpaste for my sensitive teeth.

A giant practice in the Prudential Tower, this dentist office is a mix of highs and lows.
First, this mega-​office has the most impersonal atmosphere that I’ve ever experienced at a dentist. This isn’t a bad thing, necessarily, because one of the reasons I left my last dentist was because he was overly friendly to the point where I felt like I, and my bank account, were being killed with kindness. That practice was very friendly and small, and it felt like they knew you. This feels like a factory. Rows and rows of small rooms filled with many people having work done. It’s efficient, but very clinical and impersonal.
My dentist and hygienist were professional and quick. I needed a filling replaced and they did the job wonderfully. No extra chit chat, which I personally appreciate. No complaints there.
The view you get from the chair is pretty unique, with the «wall» you are pointed towards being a ceiling to floor plate glass window, so you get a nice view a Boston skyline. It’s much nicer than staring at an eggshell white wall.
The front desk was professional. When time came to pay, the billing person was similarly helpful.
A big concern for people might be the price. This seems to be a very pricy dentist, and people with lesser plans might be shocked by the bill. I only had a filling replaced, and even with my insurance, the bill at the office came to $ 30. Then a week later another invoice for an additional $ 20 arrived at my home. I can never understand why I can’t get a true price at the office when they have my insurance information. My last guy charged me $ 25 per filling.

I was about to get totally screwed at this place. My dentist thought I may need some gum grafting and suggested I seek a periodontal consult. I went to this place and they started telling me all this stuff about how the implant I’ve had for years was not well integrated and needed to be replaced and tried to send me for a CT of my jaw at Harvard.
I got 3 other opinions from dentists and an oral surgeon which were all contradictory, and I am soo glad I did b/​c I would have ended up spending probably an extra 2 grand and going through so much pain. It was completely ridiculous.