CVS Pharmacy

I don’t understand how CVS can do this to people — charging 3.5x the price that Walmart charges on the SAME BRAND and SAME AMOUNT of antibiotics!
Insurance was not involved, so it is not about insurance. How can CVS get away with this???
Yes, their rent may be higher and they may pay their staff more than Walmart. But, 3.5x the price???

Best CVS in Downtown. Don’t bother with the others. They have a much wider selection of food/​goods, which are pretty well-​organized. Also, their Coupon Center machine is always working. Big thumbs up just for that.

This is my favorite CVS in my neighborhood. Friendly, helpful staff. Smart check-​out line management with dividing the self-​check-​out and standard check-​out lanes. Fairly large for a downtown location. I’ve shopped here weekly since I moved to Boston, and despite there being many other locations nearby, this is still by go-​to.

This is by far the BEST CVS store I had been to. The customer services is always good. It is not just one staff at the store that is helpful, I have to say in general all the staff are helpful. They always go above and beyond. Ask if you need help finding anything… I come here often enough and sometimes just to browse things but always end up buying something. Occasionally, if I want to get something at CVS and doesn’t matter if there are other CVS around the area. I always walk to here…

I visit this CVS almost every day, and have been consistently impressed enough that I wanted to publicly say so.
First the pharmacy staff are so kind and so helpful. They also introduce themselves by name, give great advice, are nice about pushing vaccines, they’re so professional and just great.
But the rest of the store staff are also very helpful. Juan is usually at the front door when I come through, and he’s helped me find myriad things all over the store. The employees that man the self-​checkout stations are also great at crowd control and are always cracking jokes with customers and keeping things moving. Never had a cashier who was unpleasant or rude.
I generally have no loyalty to CVS as a brand because the ones near my house in RI are so-​so, but the staff at this location are so on their game I come here exclusively, which considering how busy this place is, that’s pretty remarkable.

This is probably the best CVS that I have been to in Boston. It’s a huge store that almost always has what I am looking for. The numerous amount of self check out registers is a big bonus as well.

This review is JUST for the pharmacy staff.
I wouldn’t normally do a review of a pharmacy, but the staff here is SO nice and SO helpful that I thought I would write one. I have never dealt with pharmacy staff as easily as I have with the staff at 333 Washington. They are so helpful and understanding when it comes to getting a prescription filled. On one particular instance, I needed my prescription ahead of time because I was traveling out of the country, and they worked with me and my insurance to get me the prescription. They seem genuinely invested in making sure patients are given the correct care, and aren’t in a rush to get you rung up and out the door like other pharmacies I’ve seen. The staff here always asks me if I know about my prescription/​dosage, unlike other CVSes I’ve been to in the area.
Definitely my favorite pharmacy in the area.

This is a BIG CVS. It can get crowded around the lunch hours because of all the Downtown Crossing area office dwellers. They have just about everything here and a bunch of those self checkout stations which are quick and easy. Old school checkout is always available too. Great, deep discounts on holiday stuff after the holiday.

I go to this location pretty often at around the same time in the morning and they almost always have what I need. No problem there. What I don’t like is the large, tall pharmacy man that burns a hole through my head and body as I walk around the store. He literally does not miss a beat. I was there about 30 minutes ago and he physically came from the back of the store (pharmacy) to the front of the store and watched me. It was extremely creepy and weird. Every other employee who has assisted me is great and normal. As a customer, I do not want to be constantly stared at as I am choosing my groceries and checking out my items in line. It really turns me off from this CVS location. Please large pharmacy man, stop being creepy and weird.

I rarely go to CVS for prescriptions but I took a chance last week and it worked out well. I had a problem (caused by my doctors office) and the CVS staff couldn’t have been nicer. They worked with me to get the issue fixed and quickly filled the prescription once they finally received it. This is how a pharmacy should operate.

It’s a fairly good store. The food and snacks aren’t too bad and the pricing is OK. The selection of office supplies is actually good, which is a big thing for a store surrounded by so many offices. The express check out has an option for using an «Extra Care Card» even if you aren’t signed up. :-)

Staff here were helpful about how to have my underwater disposable camera developed but, sadly, they could not do it in store.
Actually, it took him awhile to notice me, but after that he was nice, and shocked to find the one if summer st was closed.

One of the bigger CVS stores in the area however, they tend to only stock very few of the items that are advertized in their circular so if you’re not there very early in the morning you won’t get whatever it is you’re looking for. Also, they don’t tend to open the cashier’s stand and you have to check out on your own which in itself leads to problems since many people do no know how to do the transactions and the CVS employee «working» the registers can be a bit sassy.

Busy! Like all the time! I give the staff credit dealing with the amount of people they have in and out on a daily basis.
The store is large and the location is good in Downtown in my opinion cause it’s close to my job, haha. So it’s not too far if I needed anything.
They only have 3 actual registers or 4. They have the self checkout ones so that may bother some people but either or is okay for me sometimes until people can’t work them and your stuck in a giant line.
Other than that, CVS has everything you would need. One stop shopping.

When I need to get away from my office and have no general agenda of tasks to do, I usually end up at this CVS. The staff aren’t very helpful, but the self-​checkout is pretty good (when it works). Sale items are never restocked, so if something is free after extra bucks, you can pretty much be assured that the stock is gone by Monday. Fortunately, I have my «secret CVS» for these occasions.

CVS is replacing their staff with robots, which blows. One assumes this is saving them money, but it’s giving their customers a headache, and no discount! I mean, I don’t mind helping myself, but if I do, I’m not paying!
Also, what’s up with not selling newspapers and turning the place into a grocery store? Thumbs down!

Screw this CVS. Screw the MBA who convinced everyone it was a good idea to drop a load of cash to gut the store, get rid of the cashiers, and depend on self-​service checkouts that lead to huge lines. Way to treat your customers well.
Was this CVS not making enough money how it was? What they spent on useless renovations could have easily paid the salaries of a few people to keep the registers open.

This is the worst CVS I’ve ever been to, and I’ve been to a lot of CVSs (CVSes? CVI? Whatever — it’s still terrible). The selection is fine — your basic products and brands, and I’ll give you that it’s a pretty big store — but they must look to hire the rudest people they can find. It’s like they give all potential employees a test, and if the person is capable of smiling, or looking you in the eye, or actually paying attention to a customer instead of texting their friends, they don’t get hired. I was all excited when this CVS opened as it’s big and shiny and convenient, but here is what happened on my first four visits:
Visit 1: Cashier is having loud conversation with other cashier about her boyfriend. Says «I was talking» when I interrupt to give her my CVS card number.
Visit 2: Cashier is busy texting on her phone. Won’t look up and can’t be bothered to reply to «hi, how are you?»
Visit 3: Cashiers are having big discussion about how many beers some guy named Pep drank last night. One girl is blowing bubbles. Didn’t see anyone look at a customer, smile, ask for a CVS card, or act as if they knew in any way that they were at a job and not a bar.
Visit 4: Employees are busy playing some sort of «punching each other on the arm» game to ring up customers. One guy is trying to tickle his coworker. Meanwhile, a whole line of customers is just standing there.
I was not aware that I could feel this level of hatred for a CVS, but there you have it. Do not go here!!!
Redeeming quality: the pharmacy people are actually really nice, and you can even get a person on the phone if you have questions. Sorry, nice pharmacy people — I feel bad for you that you have to work in this terrible CVS. Here’s hoping you get enough seniority to move to a better CVS soon.. .

This is a decent CVS that has, for the most part, been generally well-​stocked. In particular, they seem to have a good amount of stuff left over after holidays, so that’s always a plus (discount candy is always good to have around). Furthermore, they’ve got the little things in case I don’t want to go over to Shaw’s or Whole Foods, and just want to make a quick trip out (9 times out of 10, this in some way involves Cheerios).

Thank the good lord they have closed the horrid CVS at 340 Washington Street and opened up a brand new location right down the street.
Downtown Crossing has a few CVS’ but this is by far the best. Clean, spacious, and a wicked friendly staff.
And when I find a store that does NOT smell like urine anywhere in Downtown Crossing, well, that’s easily 5 stars.
WHO NEEDS COUGH DROPS?!