Crumbs Bake Shop

I have to say, I’ve definitely experienced better. There is a Crumbs near my mother’s house in New Jersey that has delicious cupcakes — I think it has to do with baking on site.
The cupcakes here are very dry and mostly flavorless. I’ve tried three in total, one was good, the others not so much. The good cupcake was the Monkey Business one, at least, I think that was the name. It’s made from a banana nut muffin instead of cake, explaining why it still had moisture. The other two — Peanut Butter Cup and Red Velvet — are old favorites of mine… but from this location, they are not worth the calories, nor the 4+ dollars you’ll fork over for it.
All in all, I’d say avoid Crumbs Bake Shop kiosks at all costs — especially in a location like Back Bay where there are at least 3 different cupcake shops in walking distance. As for the Crumbs that have their own location, that would be a different review.

RIP Crumbs, you grew too fast and your cakes cost too much,

Look nice, taste bland. I had a red velvet cupcake, because how can one screw up red velvet? Turns out that by using bland frosting instead of cream cheese, and a tasteless red batter, even the beloved red velvet can be reduced to disappointing crud.

I agree with a lot of the reviews here in that the cupcakes here are VERY dry. They were obviously made offsite as no baking is done at this location, but they must’ve been made like a week or more ago. The frosting acts as a façade to hide this (and it’s a very effective method!). Overall, expensive snack that leads to ultimate disappointment. Would not recommend unless they do something to change. Very sad, because they do look so good…

While their cupcakes don’t do anything for me — I just discovered my new sweet-​tooth addiction. I am sure you have heard about Dominique Ansel’s cronuts, which many have tried & failed to emulate? Well, Crumbs has now introduced their Crumbnut to Boston. I kept walking by and noticing the square things but finally stopped and had this half donut half croissant concoction. SO GOOD, definitely, worthy of a diet splurge!
This will be a real test of discipline since I walk by this place daily on my way to work.

Over-​priced, dry & tasteless. Yep, that pretty much sums it up. When I saw the Crumbs kiosk adjacent to Dunkin’ Donuts, I though I’d found a match made in heaven. It turns out, however, that I simply found a way to blow $ 4. The cupcakes look amazing, but they don’t taste nearly as good. Skip the $ 4 cupcake and grab a chocolate frosted at DD instead… you’ll be glad you did!

I LOVE crumbs!
This time I got a mudslide which was perfectly moist cupcake with great frosting. To me, a cupcake should be fine without frosting, too many are dry with frosting to make it better, but crumbs is perfect.
Staff were having fun which is always nice to see too.

Wow. Seriously?! Last night I showed up before closing and the doors had already been locked. RUDE! As I pleaded with the employees to let me purchase just ONE cupcake for my DAMN Anniversary the shooed me away and shut off the lights. Could you be more inconsiderate? I was RIGHT THERE. They wouldn’t here it. For Christ sakes it was BEFORE 7!!! Just let me get one effing cupcake. SO RUDE! I like the cupcakes but hospitality is everything. I was so irate! I sprinted across the road from South Station just to make it in time which I did. I’d just love to put a brick through their window.
SCREW YOU!

After being unable to fit some time to seek out the Crumbs store during our annual Boston trip, I stumbled across the kiosk at the Pru before heading home.
They had plenty to choose from, but I opted for the Boston Crème cupcake to keep it simple. My husband got a kick out of the «Push Pop» cupcakes (!) on display so he grabbed one of those.
I didn’t actually get to eat my cupcake until the next day when we were on our way home. After seeing other reviews about dry cupcakes I was worried I’d missed peak freshness. I was pleasantly surprised at the freshness of the cupcake. It was moist, the filling was nice and creamy, and the chocolate topping was perfect… Not too much of it and not overly sweet. Loved every bite!
I never got to even see how well the push pop cupcake worked, but the hubs said it was awesome!
We’ll have to check out the store next time we’re in town!

I’ve been known, in the moments where I am in dispair and off the healthy wagon, that I will «cheat» on my vegan diet ONLY with cake and cake-​like snacks.
This place came about the moment I was feeling scummy, gross, tired, lethargic, and off the gym-​and-​healthy-​life-​choice wagon for a few weeks.
Figured I’d come here to maximize and take advantage. It wasn’t good. Dry. Looks gorgeous, tastes less than tantalizing. Staff was not that friendly, they seemed bored with life. After I ate these cupcakes, I too was bored from life.
Cakeology still wins.

I love cupcakes, especially with buttercream or any kind of chocolate. When my husband told me there was a Crumbs cupcake shop in the Pru, I thought I was in heaven. There’s been so much hype about this place that it had to be the best. He brought home a box and they all looked so delectable. The presentation for each cupcake is so fun and over the top that just looking at them makes your mouth water. The first one I tried was the Oreo and the frosting was nice– rich, creamy and not to grainyy. But the cake? It is completely tasteless and dry. Thinking it was just a fluke I tried another one– the Chocolate Brownie. This one was even worse. It looked heavenly, but that was it. BOTH the frosting and the cake were bland. I actually threw it away, and I don’t think I’ve ever thrown a full cupcake away but I just couldn’t finish. It was such a let down I felt my heart drop a little.

These are like the «Real Housewives» of cupcakes: glitzy on the outside, not very interesting on the inside, and you’ll feel a little yucky after it’s over.
We tried the red velvet, carrot, and vanilla coconut. The red velvet was just mediocre– fluffy inside, icing a little on the sweet side, and not much flavor. The icing to cupcake ration was pretty good. The vanilla coconut was okay, but a little bit on the dry side. We were hugely disappointed by the carrot cupcake. It was super dry, and we found some unidentifiable crunchy bits inside (nut shells, maybe?). On the bright side, if you’re a rasin hater, these had none.
Pros: good size for sharing, not too expensive, beautiful and consistent presentation
Cons: a bit bland, dry, no standouts
Overall, they were much more pleasing to the eye than the palate. For a better red velvet option, try Modern in the North End. Nearby, try the buttery for red velvet or german chocolate (a nice coconut option), or Flour for carrot cake (with rasins, sorry!). The only reason I’d buy these again would be to bring to a party if I knew that everyone there would be too tipsy to care what they tasted like. In that case, they’d be a hit.

I thought I’d have a new addiction: Crumbs cupcakes.
But, was left wanting, like lying in bed after bad sex.
I thought «more flavors + more frosting = more fun!»
Wanting to start simple and work up to fun flavors,
I started with the «Chocolate Brownie» cupcake.
It *looks* large and luscious… a vision of a chocolate cloud.
It *tastes” like dry, flavorless, bread, with sugarless cream.
I’ll continue to review each flavor as soon as I try them.
THE DEAL: this is a kiosk in the Hynes Court, by Dunkin’ Donuts.
The only seating inside is on nearby mall benches.
In Summer, I suggest the outdoor courtyard with free wifi.

If we could give half stars, I’d give them 2.5 stars but…
Well I’ve been to Crumbs on Long Island, had some from Philly, but I’ve been to this location more than once. The first few times I went were great. The staff was friendly to just decent, the cupcakes were yummy and soft. I hadn’t gone in a while but when I went back… Morale must have gone way down or something because the staff was standoffish like I had interrupted their social time. Later when I finally dug in I was surprised that the cupcake had not been its usual moist yumminess but it was stale, edible but not up to Crumbs standards. Kind of a shame, things started so well here.

Since my birthday fell during Passover last year, I couldn’t have any cake or cupcake. So, I’d been wanting one for a while.
I told my husband I wanted a cupcake for this year’s birthday. After much Unilocal research, decided on one from Crumbs, since I’ve never had one!
I had a blast looking on their website to decide on a flavor and narrowed it down to 7 (yes, 7) I would want. All were vanilla cake, as that’s what I prefer.
My first choice was the Elvis: Vanilla cake filled & frosted with banana cream cheese frosting, topped with a swirl of real creamy peanut butter and edged with peanut butter chips.
But, unfortunately, that was a limited flavor. He went for my second choice, which was the Raspberry Swirl: Vanilla cake filled with raspberry preserve and frosted with a swirl our classic vanilla cream cheese and raspberry preserve.
I had said a 6-​pack sampler might be the way to go, but definitely not the huge size!
So, on my birthday, my husband came home with a «surprise» Crumbs bag containing a Signature size (I think?) Raspberry Swirl.
This thing was a beast! I went for it (he had 1 bite) and by the end, was breathing heavy! He had to have the last bite.
The cupcake ended up sort of falling apart, so it was incredibly messy. But TASTY — and overly sweet.
Would I eat Crumbs again? Of course! But maybe nothing bigger than the 2.5 inch! And there are definitely some other flavors I’d like to find.

Maybe we caught the Pru Crumbs kiosk on an off-​day, since most of the other reviews seem to be raving about it. I was on Newbury for an appointment and decided to pop over to the Pru for a cupcake — I’d always heard good things about the NY and LA shops, and I love cupcakes. (Well, who doesn’t love cupcakes?). I’d tried Sweet on Newbury a few years ago, and while their cupcakes were fine, I wanted to give Crumbs a try. I spotted Georgetown Cupcakes across the street from my appointment on Newbury and almost went there instead, but I was determined to try one of these Crumbs cupcakes I’d been hearing about. So my husband and I hiked over to Copley (through the wind and rain, I might add), and picked up four cupcakes to bring home.
We choose S’mores, Cookie Dough, Red Velvet and Cappuccino — the cupcakes are definitely BIG, and the girls working the counter were friendly enough. That’s kinda where the ‘pros’ end, though. I tried the S’mores and my husband started on the Red Velvet — both were dry and not very flavorful, and the chocolate cream cheese frosting sat heavily in my stomach after. I tasted a small bite out of the Cookie Dough but it didn’t thrill me either. We threw out the Cappuccino and Cookie Dough, along with half the Red Velvet and some of the S’mores. At almost $ 4 a pop it was a little painful to toss most of them, but they just weren’t worth the calories.
I’m not sure when/​how often the Pru kiosk gets fresh cupcakes. They obviously don’t bake them on site, but I’m not sure if they get deliveries daily even — that’s how stale and dry the cupcake seemed. Even fresh out of the oven, I’m not sure the flavor would be different — is cream cheese frosting necessary on EVERY cupcake? What’s wrong with a classic, sweet buttercream?
Are they the most disgusting things I’ve ever eaten? Not by a long shot. Will I try a Crumbs cupcake against the future? Never say never, but as of right now I’d say… never.

I was amazed when I stumbled upon this place: a small kiosk in the mall with beautiful cupcakes that are the size of my head! I’m definitely a buttercream girl and since most of their cupcakes have cream cheese frosting, I asked for a buttercream recommendation. The people that work there clearly know the flavors very well. She recommended the White Avalanche. I’ve been a Georgetown Cupcake fan for a long time, but I think this may have been the best cupcake I’ve ever had! So light and fluffy and moist. I also tried the chocolate covered potato chip and it was also quite delicious.
Will definitely be back soon!

It has been oh so very hard for me to find a decent cupcake ever since I moved to Boston for school. Back home in LA we have Sprinkles, which I still love but haven’t been to in forever. And after trying such places as Sweet and Georgetown Cupcakes, I almost gave up and accepted that I’d only find mediocre bake shops in the bean.
That all has changed. I had heard about Crumbs before in other places but I had never tried any of their cupcakes. After hearing that there was a shop so close to where I live, I thought it would only be fair to give it a shot. The ladies working at Crumbs are very patient, which is actually real helpful considering the crowd of people that are always in front of the displays, whispering to each other their decision-​making process between the 20+ different flavors.
I decided to go with the Brownie cupcake at the first go. I was a bit hesitant at first because it looked like it was smothered in chocolate, like something that would give me type-​2 diabetes at the first bite. I guess my chocolate craving got the best of me that day. I split the cupcake with my mom (who might I say is the pickiest dessert eater). We both loved it! The cake was super moist and the frosting was surprisingly not too sweet. Even though we split it we were both content since it was so huge (and relatively cheap!).
Today I went back and decided to try the Devil’s Food cupcake. Although this time I ate it all myself in one sitting, I felt fine afterwards. No sugar headaches and no stomachaches. YES! The cake, again was super moist and basically melted in your mouth. The vanilla buttercream was light and not too sweet.
I haven’t tried any of the other flavors, but after this great second experience I will definitely be back to sample some more. Thank you Crumbs, for restoring my faith in cupcake shops.

Yes, YES, Yeeeeeesssssss!
CUUUUUPCAAAAKES!
This place makes me want to go to every Unilocal review of a cupcake place and mark it down one or two stars.
I stopped by this place this week with my bestie/​fellow cupcake fiend, and this place does not disappoint! We’ve visited the Federal Street location before and tried the sample pack. Unfortunately, I lost the written review, and I can’t remember all of the flavors I tried… except for that heavenly raspberry swirl cupcake.
*sigh* I had to settle for visiting again at their *Oprah voice* Brand New Locatiooon! I waited for months to see where they were going to put this stand. And here it is! In an accessible little kiosk in the Prudencial Center! This is dangerous for my wallet and my sugar levels, because I can get to it easily after work, especially since they don’t close ’til about 8 (I think). Anyway…
We stopped by this cute little cupcake kiosk with friendly faces, great customer service, and most importantly, great-​big/​tasty/​flavorful/​creative/​properly made CUPCAKES! Rows of them! All kinds! My friend and I chatted it up with a couple of the managers and the associates while trying to make a choice, and one of the managers was nice enough to let us sample one of the cupcakes. It was one of the many varieties of chocolate cupcake, and It.Was.DELICIOUS! After I stood there 15 minutes before I realized that I couldn’t take the choice overload, I settled with a traditional vanilla cupcake, especially since they didn’t have the raspberry cupcake this time :-(.
The vanilla cupcake (with sprinkles!) that I had was moist, flavorful, and properly proportioned with frosting and cupcake. The cupcake was huge, and actually worth the price of $ 3.50 (if I remember correctly). The frosting was plentiful and could stand up to the cupcake. And for goodness sake, it wasn’t crunchy! I HATE crunchy frosting! It has to be as moist as the cupcake, and the cupcake actually has to be moist, not bread-​like. Why won’t these cupcake shops understand that!
This place balances everything out, and creates a delicious balance of cake, experience, and price.
I CAN’T WAIT to get the raspberry swirl cupcake again! It was a vanilla cake with raspberry filling, topped with their signature frosting and a raspberry-​jam swirl. Mmmm mmmm mmm mmm mmmmm! Go to the website… LOOK AT THE PICTURE! DO IT! *I’ll wait* YES, THAT! Isn’t it marvelous?! Now go as far as your feet can take you and try one!
Yes, yes I shall come back and partake again.
UPDATE: Their Apple Cobbler… moist and delicious! Very rarely do people do an apple spice cake well. This cake was like a little apple dessert in cupcake form. The crumbles on top were good. They could be a bit overwhelming at times, BUT they were a perfect touch! The textures working together went from creamy to crunchy to a tender crisp with the apples. I wish the apples had a bit more of a tartness, but overall it was a damn good cupcake.

I’ve always love crumbs. Love their New York Stores most and even the ones in DC. Yum yum.
My favorite is the peanut butter cupcake. It’s like an obsession. lol I also love their red velvet but peanut butter cupcake is way better.
There were 4 people working. Some were cleaning up while another was chatting to a customer. Service seemed to be quick.
FYI — this is a kiosk in the Hynes Court right in front of Dunkin’ Donuts. There is no seating inside except for a few benches to the side. In the summer months, you can just go outside the courtyard. Also, the wifi is free via Prudential.