Crate Escape

I took my dog for a bath and asked that the groomer focus on removing his undercoat for the summer, with just a clean-​up haircut. After three hours, I picked him up. She did an OK but somewhat lazy job. His undercoat was not totally brushed out, and his haircut was uneven in a lot of places. Other than the nail-​trimming, which I am terrible at, I feel like she did only a slightly better job of grooming him than I could have done, myself (and in less than three hours).

Our welsh terrier Gryffin races into Crate Escape. He’s so excited to be there that he doesn’t even acknowledge me when I’m leaving. The girls at the desk are always really nice and provide quick service when taking him in and bringing him back to me. The prices are very reasonable and for the socialization that he’s getting, Crate Escape has been a godsend for our very excitable guy.

Crate Escape is terrific! Caring staff and my puppy loves it– he races to get in the door and ignores me as soon as the staff greets him. I have total peace of mind leaving him and the best part is he is exhausted when I take him home. A happy puppy is a happy master! Thank you Alex, Kathy and everyone at Crate Escape. You rock!

Our puppy absolutely loves it at Crate Escape. Whenever we pull up in the morning, she is almost running to get into the door. She sees the girls behind the desk and she goes into super butt wiggle mode. It almost makes me upset that she is so amped to get into the place to play with the other dogs, she never even looks back at me when she is heading in to the play area.
The staff is amazing, with a friendly greeting right when you walk in and a genuine love for the dogs whenever they see them. They are always very happy to see our puppy and are always informative about how the day went for our little lady when we pick her up.
If you are looking for a place that will care for your dog the same way you do, you can not go wrong with the crew down at Crate Escape, just be ready to pick up a tired and happy puppy at the end of the day, and make sure you tell your dog when they can go back, because I can attest that it will be a very happy place for them.

Crate Escape is spectacular ! My labradoodle Riley has been going there for 2 years and it’s his home away from home. The staff love dogs and treat them as if they were their own. I work full time and have the van service which is phenomenal.
Alex, Tina and Joe are just a few of my favorite staff members but everyone is terrific. I don’t know what i would do without you guys.
I introduced a few of my friends to crate escape and their dogs love it too!
I wouldn’t go anywhere else
Sue B

I highly recommend Crate Escape! When we moved here 6 months ago, finding a doggy daycare was at the top of my list of things to do! Our boxer, Lola, is like our child and I am very protective. I wanted somewhere clean, safe, and fun for her! When I toured Crate Escape I got a great feeling from the staff and the overall facility. They took the time to answer all my questions and put me at ease when I was nervous about Lola’s interview (with the other pups). Since then, she has attended daycare multiple times and had her first slumber party last weekend! They even sent me pictures of her to help me know she was safe while I was away. The email communication is so helpful in making daycare/​boarding reservations while at work. I also appreciate the puppy van pickup option when I don’t have time to run Lola over there. I am so thankful to have found Crate Escape!

Crate Escape Charlestown is so wonderful and has gotten me out of trouble with my pup too many times to count. They are so quick to respond to emails and seem to always be able to accommodate my doggy even when I make last minute requests. I love Crate Escape and am so happy they’re here in Charlestown!

We love Crate Escape Charlestown. Our Corgi has been going there since he was a puppy. The staff is very friendly, energetic and knowledgeable. You can really tell that they care about each dog and they get excited when our guy shows up. Alex always has a smile on her face and we completely trust her and her staff with our short-​legged friend.
The facility is clean, well-​maintained and a perfect space for a doggie daycare. It’s a little hard to find at first, but really easy once you know where it is. I wouldn’t consider going anywhere else.

Crate escape is a Godsend for me and my pups! Their flexible schedule and drop-​off hours are so convenient… I’ve taken them to play on really hot muggy days, or unbearably cold polar vortex days for just a few hours. My pups come home happy, tired and more importantly socialized and friendly. The staff at the front desk recognizes them and me every time we walk in which makes us all feel welcome and safe.

I can’t say enough good things about Alex and her team at Crate Escape Charlestown. Our boxer mix puppy, Scarlett, loves going there and is just the right amount of tired when she gets home. They are super responsive by phone and email and its so nice to have answers to questions back right away. Pick up and drop off are super seamless! i used to go to the Belmont Crate Escape with a previous dog well before this site opened. It was really great, but this Charlestown location goes above and beyond to make dogs and their owners happy and comfortable! What a great addition to the neighborhood!

We love Crate Escape! We tried taking our dogs (Cooper and Harper) to three different doggy daycares (and had the WORST luck) before finally meeting Crate Escape at SOWA last summer and we havent been anywhere else since. The staff is helpful and super friendly, they can usually take the dogs on very short notice. Our dogs get very excited when I pull into the lot and are always pooped and happy when I pick them up at the end of the day. Their prices are very reasonable/​competitive and as a bonus they offer grooming a few days a week. We would definitely recommend Crate Escape Charlestown!

I popped into this place for a look around for daycare for my little one since my dog walker is very pregnant and had to stop her regular routine. I didn’t want to get a big sales pitch since I was on my lunch hour and just wanted to check it out. First off, it smelled like dog waste, and there were several poop piles on the floor plus I counted 4 large yellow urine puddles There was a girl walking around in the area with the dogs talking to someone and not paying any attention to the dogs. One of the dogs started eating poop and I let out a whoop and she turned and ran over to stop that from getting any worse. It’s a warehouse building by the bridge and just seemed like it was somewhat dark and I didn’t get a good vibe. To be fair, maybe I caught them at a bad time, but I didn’t see anything in my 10 minute visit that would make me want to bring my dog there for any reason. I’ll admit the poop eating freaked me out, but if that girl had been paying attention it wouldn’t have happened. I guess I’m going to keep looking for a better day care or dog walking option. I left feeling bad for the poor dogs who were stuck in there all day. Trying to find a dog walker willing to take on new dogs in the dead of winter is almost impossible.

When I took our rescued Cattle dog mix to Crate Escape in Charlestown for the first time it was after already spending about an hour on the phone with Alex, the manager. Our dog is fearful of strangers and reactive. Everyone thinks they’re good with dogs, but I can barely count the number of vets, strangers, dogwalkers, who refused to listen to what we know our dog needs: a slow introduction, appropriate body language, and only gradually initiating frontal eye contact — and instead end up triggering another reactive episode. Alex listened to our dog’s history, to what we needed from them in terms of body language and time, and we came up with a plan on how to slowly introduce her to Crate Escape.
When I got there, the entire staff had been informed of the right procedure with our dog, and Alex took at least 30 minutes of her time to slowly introduce herself. They thought through how all their procedures would interact with our dog’s triggers and modified them when necessary. But more than that, it was obvious that Alex and her staff really wanted to help our fearful, panicky dog.
The result was more than I could have hoped for. In no time at all, my dog became completely comfortable with the entire staff. She’s excited and happy whenever we go. It melts my heart to see her wagging her tail at the sight of their staff. And I can tell that they are genuinely (and rightfully) proud at what they’ve accomplished with her.
What I tell all my friends with dogs is that Crate Escape is Boston’s premier dog daycare. You’d be hard pressed to find a better place for your dog in any city. The establishment itself is a great, clean, safe environment that allows dogs to constantly play and get out all of their energy. You can really, really trust the staff. They are extremely professional, passionate about what they do, and they really know how to work with dogs.
What I tell anyone with a fearful/​reactive/​shy dog is that they won’t find any other professional, let alone daycare, with the same level of skill, patience, and devotion to helping your dog.

We love it here! All the staff are so accommodating, friendly, and knowledgeable. We send our 2 dogs to daycare here every week and they get so excited to go and come home exhausted. They will soon be incorporating Saturday hours as well which we are very much looking forward to so we can go on some day trips this summer!

I have to say that I would recommend this business to anyone and everyone who has a precious doggie! I trust these people with all of my heart as you can tell that their hearts are truly into what they do. Jenny, Alex, and Kathleen are passionate, friendly, and easy-​going. I highly recommend bringing your dog to be groomed by Kathleen. You will always leave your dog with confidence! Overall this facility is beautiful and I trust them very much! I can’t say enough positive about my experience there!

Crate Escape is the best! We had been thinking about putting our 8 month old boxer pup in daycare for a few months to help him get out some of his limitless energy. Crate escape opened and we headed over for a temperament meeting, which is a great feature of the facility. They make sure every dog there is social and friendly so that I don’t have to worry about my buddy getting bullied!
Jenny and Alex are super friendly and great with dogs. The first day we picked him up he slept for 14 hours, after hearing that he didn’t stop playing and running all day. Can’t wait to take him back!