Concentra Health Services

I have written to Concentra twice about my complaints, with no response. So I have no choice but to write this review (sorry, Concentra, I gave you fair chance). I went to this clinic in Boston, and saw a nurse practitioner. I was extremely ill and coughing non-​stop with lots of drainage. She did not take it seriously and told me to just go home and take Mucinex. She also gave me something for the cough. She insisted I did not need antibiotics or anything else. The next day, I was far worse and went to a doctor in my city. He diagnosed me with an ear infection, a sinus infection and bronchitis; gave me a steroid shot to stop the drainage, an antibiotic, inhaler, nasal spray and cough syrup, and now I am feeling better. I was misdiagnosed by Concentra, they did not even check my ears or they would have known I had an ear infection. They did not notice my poor breathing either, why? I will never see a nurse practitioner again if I am sick, I will insist on only seeing a doctor. And I will never return to Concentra. If I had accepted their diagnosis, I would have gotten progressively worse and would be in the hospital by now.

I’ve been here twice due to the fact that I just moved to Boston and do not have health insurance yet. The first time I visited I did not have a great experience due to the doctor I saw — and said I would never go back. It was the most economical for self pay that I could find, so when i needed to go see a dr again, I had to go back. The second time was so much better and I really loved the doctor I saw. Shannon Shevock MD is the doctor I saw my second visit and I highly recommend her, she even called a day or so later to follow up and check to see if I was doing better and if I had an questions etc. Dr Shevock was knowledgable had wonderful bedside manner and explained everything to me answered all my questions etc. Great doctor, the tech that took my stats etc was great as well. The front desk… well they did their job, nothing more. The wait was quick, I was in and out within an hour for urgent care thats great. If you need to go to urgent care or see a doctor and don’t have insurance, go there, but call first to make sure Dr Shevock is working that day and see her!

Don’t bother showing up on time, they will see you whenever they feel like it. Very unprofessional and skeezy. Go elsewhere (even if your employer sends you here).
The nurse couldn’t take my height correctly, or my blood pressure. She was measuring it wrong when another nurse had to correct her.
I plan on complaining to my employer about this place. Not a great place to get a physical.

This was a painful experience. I waited 4 hours here and fell asleep on their table. I had a high fever. The nurse came in and was supposed to draw my blood and she thought someone else had already done it. She was also supposed to do an instant strep test and had to follow an instruction manual and blurted out «what the hell is this for?» That definitely made me very worried.
I think I could have flown home and seen my own doctor faster than this process took. At the end of the day, I have to say my doctor was very nice though. But you might be better off going to ER if you have a serious problem or illness.

Totally agree with the previous review, 1 star is generous rating, they deserve no stars. The dr my son saw was arrogant and rude. The front office staff was unprofessional. We made an appt 4 hours in advance and they still made us wait an hour. The only redeeming aspect of the visit was Samantha in the PT department who was pleasant and professional.

UNPROFESSIONAL– They do not know what they are doing. Be prepared to wait 2 – 3 hrs until you get out of there. Doctors are creepy, staff is stupid wit uh attitude, & the facility is grimy. Go to a CVS Minute Clinic!