Boston Center For Oral Health

I’ll start with the positives: BCOH was able to schedule laser teeth whitening appointments for my fiancé and I just a week before our wedding when no other dentist in the nearby area could. The staff was friendly, professional and did a great job with the procedure. We definitely saw notably whitening in our teeth and they looked great in our photos!
However, I was very disappointed with the cost and billing practices. We had paid $ 500 each for the whitening treatment on the day of service, which is the average cost for this procedure. However, you can easily find Groupons for ~$ 150 to do the same thing if you have the luxury of time (the downside is that these dentists typically have a long wait). We knew we were paying more given the last-​minute booking, so I don’t necessarily have an issue with the $ 1000 we paid for the actual procedures.
What really bothered me was the surprise $ 329 bill for the «dental exam» that was required prior to the procedure. This randomly showed up on my credit card a month later, with no phone call or head’s up from BCOH. At the time of the service, the receptionist told me that the exam «is almost always covered by your insurance company» but they didn’t call to confirm. This makes me furious for several reasons. 1) The exam was a joke. The dentist spent maybe two minutes quickly looking in my mouth, and mostly trying to sell me on an expensive add-​on procedure. It felt like a sales pitch, not an exam. 2) No X-​Rays were taken, and I had already sent my dental records to them from my last exam /​cleaning from 4 months prior, which BCOH required, showing there were no issues with my teeth. 3) My own dentist charges $ 55 for a real exam, so BCOH is 6 TIMES MORE EXPENSIVE!!! In fact, an exam, including x-​rays AND a full cleaning, is only $ 270 at my regular dentist. Ridiculous!
My final gripe is that I called the office to discuss the exam charge, but the person responsible for financial issues «wasn’t available.» I was promised that someone would call me back, but two weeks went by and they never did. Very poor decision, because now I’m writing this review. I’m sure I signed paperwork with some kind of fine print that proves I agreed to pay the cost of the exam if not covered by my insurance company, but I find it very upsetting that they weren’t more transparent about it the day of the service AND that the «exam» fee is so exorbitant.

Absolutely ridiculous! 2 weeks ago I made an appointment with Dr. Hans-​Peter Weber because this is who my dentist referred me to. Today I show up for the appt and I am told I am 1 hr late. No way I got it wrong (I write everything down) AND THAT THE DENTIST I REQUESTED AN APPOINTMENT WITH, Dr. Weber, DOES NOT WORK THERE on Thursdays. What kind if place is this that they would be so careless and cavalier in making a simple appointment? I wonder if Dr Weber know what a poor impression whoever is making there appointments gives. Now I am told I can’t see Dr. Weber until OCTOBER 5^th… oh but I can see dentist x they say. The bait and switch they call it. No, my dentist sent me to Dr. Weber. I have a serious problem and because of their mistake I now have to wait more than a month.

It’s a dentist, and I don’t like going to the dentist, so it’s hard for me to shout woohoo for this place. But I can’t think of any reason whatsoever that this particular dentists’ office wouldn’t deserve 5 stars. In brief:
— Friendly, helpful, thorough staff and dentists.
— Efficient: Whenever I’ve come in for an appointment, the hygienist comes out to get me from the waiting room within 10 minutes. Doctors’ offices, take note…
— Solid billing support: I had a few kinks when I first used a new dental insurance, but they were more than willing to work through it, rebill as many times as necessary, etc.
— They give you a nice takeaway bag of dental treats (again, wooooo… not.) at the end.

I feel like a Vautrin right now-​chewing gum is a crime. My new tooth is like a work of art. Nevertheless I chew now, yet i should not were it not for the efforts of Dr Carmine Morreale. Like Desplein, he is a man of genius with an incommunicable method. He flashes across Dentistry like a comet. We toothless, chew again.

I visited BCOH after purchasing a Groupon last fall for a complete exam, cleaning, and x-​ray. The dentist was very nice and friendly, as were the staff, so my review for service would be higher. However, after taking my x-​rays, the dentist proceeded to «sell» me on additional services, i.e. a $ 500+ mouthguard, etc. The dentist additionally told me that I had tooth decay on two teeth, and quoted a charge of $ 400+ to fix it. I decided to hold off on any additional dental work b/​c of the price.
Later, I visited my family dentist back home (whom I trust fully) for a second opinion, and after having x-​rays done again, I was told that I had no tooth decay whatsoever! No cavity, no nothing! I am appalled at what happened — tooth decay can’t possibly appear and disappear after 5 months. So, either the BCOH dentist made a mistake and misread his own x-​rays, or he was completely BS’ing me. I’m furious that he would have charged me $ 400+ to fix two teeth that were completely healthy. This seems absolutely unethical to me, that a health professional would lie to a patient in order to be paid for additional services that are unnecessary! And we wonder why health care costs so much?

This was the second time i went to this office. The first time was with a groupon and i had a full cleaning, x-​rays, and exam. The office is nice and the staff are friendly but the cost of a cleaning is ridiculously overpriced. The technician performing the cleanind did a good job but the doctor came in the room for less than 2 minutes and looked in my mouth for less than 30 seconds and had 0 conversation with me. The cost was over $ 200. I have experienced the same service where i actually get an exam by the dentist rather than feel like he was popping in as a formality and charging me for an exam. They should examine their prices vs what the perform.

When you get your teeth cleaned, I think the most important person that you want see is not the dentist but rather than dental hygienist. And my goodness, I can’t say enough good things about Pat. She cleaned each of my tooth so thoroughly. At some of the other dental offices, I think the cleaning takes maybe 20 minutes? Here, it took an hour. They have TV in the corner of each room so that time passes by a little faster.
I highly recommend getting a cleaning with Pat. The only downside is that I called about getting an appointment and didn’t hear back for a couple of months. Then I had an day’s notice of an available appointment.

Great location. Came here for a cleaning, xrays and professional whitening trays. The cleaning was thorough (and a bit painful) nice views of the courtyard and a nice tv to watch while you’re being tortured. What I really like is that they take pictures of any suspicions or cavities you might have and blow it up on their computer for you to see. A couple of the people helping out with the molds for my whitening trays were med/​dental students at BU. Friendly and fun chatting with them.
I also like how electronically saavy they are. All their new patient forms are online– and they can also email you any photographs they take of cavities.

This is the only place that provides a good thorough cleaning. I credit this place for making me take better care of my teeth. Some dentists are so bad they are either too rough or provide a cleaning that I can give myself with a manual toothbrush.
Also, they give you a bag of «treats» (floss, toothpaste, toothbrush)
** ADVICE: if you need to cancel an appt. I would call and email them as you do not want to get fined.

I am seriously suffering from post traumatic stress syndrome after my last appointment to Dr. Morreale of this practice. After having a retreat of my root canal I noticed a pustule (infection) on my gum above the tooth and went to see Dr. Morreale immediately. He told me to wait a week to speak to the specialist and did not give me any antibiotics to treat the infection. After a week, the infection was infinitely worse and I returned and Dr. Morreale decided to pull out my tooth on the spot, without having treated the infection with antibiotics. What I didn’t know at the time, which all dentist learn at the beginning of dental school, is that anesthesia does not work when there is a rampant infection. I cried and yelled (which is very unlike me) and the dentist yelled at me and pulled harder despite my pleas for him to stop. I basically had a molar extracted with nothing to numb the pain. THIS WAS THE WORST DENTAL EXPERIENCE I HAVE EVER HAD IN MY ENTIRE LIFE.
On a separate note, the front desk staff and the dental assistants are extremely kind and competent and I am sorry they work for such a terrible dentist and person.

I, along with family members, have been patients here for many decades. I could not imagine using anyone else because of the competence, compassion, enormous breadth of dental services offered under one roof, and generally warm and fuzzy feeling I get every time I visit the office. Sometimes I have to travel 6 hours by car to make my appt. but it is completely worth the effort. Boston is known for the very best in medical care, and Dr. Morreale contributes mightily to that reputation. So if you are looking for the very best in every way, Boston Center for Oral Health is the place for you!

I’ve been a patient Of Boston Center for Oral Health for almost 30 years. I started going when the late Legendary Doctor J Murray Gavel ran the practice. (just Google his name to see how great he was) I mention this because when he retired I felt he would only pass the torch to someone as gifted as he and in choosing Doctor Carmine Morreale he succeeded. I’m not saying anything about other dentists, but my friends continually have terrible stories from routine procedures with other less talented practices. The Boston Center for Oral Health is a practice that I trust completely. They are at the forefront of the dental profession combining new techniques that save time, money and discomfort while employing the basics of over the top customer care and respect. Not to mention years of knowledge and artistry. Just yesterday I had to have a new crown put in. BCOH had told me 3 months ago I was going to need the work, but I waited and cracked the tooth. I was in and out in 1 ½ hrs, no pain or discomfort at all, listened to my music throughout and was home for dinner. Both Nicole and Laura handle all your bookings smoothly and they always make you feel like family. Trust me this is the best dentistry you can find. You are getting years of expertise from the best that ever practiced dentistry combined with the newest procedures to eliminate discomfort.

BCOH is a highly expert dental office. Check out their website and read the dentist and staff profiles — it doesn’t get much more expert than that.
What I was looking for:
1. expertise — I am tired of C-​average dentists who recommend treatments because that’s what they heard in one class in which they did not fall asleep in dental school, but miss other issues that need more immediate attention
2. location — I prefer not to waste time in transit
3. availability — they were able to schedule me for the next day (due to a cancellation I guess), otherwise a couple of weeks out (which is great for dental offices, IMO)
4. insurance network — the office takes a wide variety of insurance
What I got:
Part 1 — Enter Ellen, hygienist…
1. Attention to detail — she actually read my novella of an information sheet on what I like, don’t like, and have problems with concerning my mouth and teeth
2. Gentle cleaning — I mean gentle like a feather, which is great if you are anxious or have some sort of dental-​cleaning related neurosis
3. Positive, cheerful attitude — loved her hearty laughter, even with my bad sense of dental humor
Part 2 — enter Dr. Roya Zandparsa, dentist extraordinaire…
1. Comforting chair-​side manner
2. Have you seen her list of credentials? If I had any sort of bone-​related problems she would be on my speed dial
3. Detailed exam for mouth cancer, gland issues, joint flexibility and «clickiness»
Part 3 — Things that could be better:
1. The cleaning took 90 minutes — and that is a problem for my jaw muscles. I would have wished for an ultrasonic cleaning because those generally go faster for me, and I don’t mind the buzzing sound of the ultrasonic tip.
2. Dr. Zandparsa did not speak much directly to me. While she is warm and attentive when addressed directly, she spent much of the exam speaking of me in the third person even though I was right there in front of her.
3. There was an intense push for a lot of procedures. The necessity of those procedures of course is open for argument on every single aspect, but I prefer not to have major surgery to extract a wisdom tooth that is otherwise asymptomatic. When it’s time to extract it (i.e. it bothers me) I will extract it. I understand that they have to cover themselves by saying what all procedures someone needs, but perhaps that could be done in a lighter tone.
Things you should know:
1. Appointment (cleaning, x-​rays, exam) took 2 hours
2. Cost is $ 500+ for cleaning, exam, x-​rays (taken per-​hour, same as other much less expert-​flavored offices)
3. Your X-​rays will be digital (i.e. email friendly)
4. Easy on the X-​rays — they took only 4 bite-​wings, thereby limiting exposure to X-​rays (they would have taken more if needed, but I like that they didn’t shoot me 20 times)

Courteous staff but really expensive!
You WILL surely end up paying out of your pocket for various treatments as their procedure prices are above the negotiated amount of typical insurance coverages (even if its 100%)

This is my dental office and they are fabulous! I have been to a couple dentists since I moved to the Boston area three years ago and finally found one that I was comfortable with. I have had some very bad dental office experiences in the past, so I am always very hesitant when finding a new one. I find that I am as relaxed as possible at this office. The flat screen TVs help!
The only reason I gave 4 stars instead of 5, was due to the fact that you have to schedule appointments WAY in advance.