Boston Brokerage Group

They suck.
I honestly don’t even have the hours to write this review.
They’ve breached my lease.

My roommates and I haven’t worked with most of the realtors directly, but have had them show our apartment unannounced many times. We’ve been sleeping in our rooms and they brought people in. We’ve screamed for them to leave because we were not given notice and they continued to walk around! When they showed it around when we weren’t home, we’d come home to things knocked down and moved… If you must find an apartment through BBG, I recommend working with Erin. She’s awesome and attentive and continued to work with us long after we found our apartment.
That being said, do not, DO NOT live anywhere managed by Strada (same owners as BBG). I’ve lived in a Strada apartment for two years now and it’s an ordeal to get basic needs met. We’ve had major security and health issues to be dealt with in our apt, and it took a year and renewing the lease to get the major ones done. A huge factor of that is the RIDICULOUS turnover at BBG. In two years, we’ve probably gone through four property managers — without notice. Our maintenance requests would literally sit in their inboxes forever until we called and found out they don’t work there anymore.
When they finally got around to getting repairs done, it took forever and a day, because of the high turnover rate again. One time, we came home to the front door wide open after the repair guys left for the day.
Seriously, stay away from BBG/​Strada. They’ll ignore basic health codes and your safety until you threaten to sue. One of my roommates previously left a similar review and they called us back to bribe us with an Apple TV! (which we never got, but still WTF)

DO NOT GIVE THEM YOUR BUSINESS!
Extremely shady and unprofessional. After living in my apartment for 5 months they stated showing up completely unannounced with large groups of people to view my apartment. I see signs of them being here at least once a week as they leave all doors open. I have asked them multiple times for a courtesy call or e-​mail prior to the viewing, I have given my name, number, and e-​mail to multiple agents and still do not get any warning of them showing up.
Also when I signed for the apartment they told be it was newly renovated, come to find out it was actually in terrible condition. About a month into my lease I woke up to a bunch of contractors demolishing my first floor bathroom, no warning what so ever. The bathroom looks nice now but does not function like a new bathroom should.
The basement was trashed for the first few months we had a new problem at least once a week, fridge was broken for months, drains were always clogged, paint was peeling off the ceiling and into our shower, apartment door locks had to be replaced 4 times within a month and a half, holes were not filled (tons of mice), laundry machines broken and eating our money away, the list goes on and on.
The management company they hired to take care of the apartment is just as shady and would not fix things for weeks until I threatened to call the housing authority. They would «forget to remove snow» and never left ice melt/​sand until the very end of the snow season (leaving us to deal with glare ice covering a steep hill). I have reviewed our lease multiple times and all of this was suppose to be covered by the management company or landlord (aka a slumlord who did not pay for these services to be done as stated in the lease).
Please be ware of Boston Brokerage Group, they are not good to their customers and DO NOT deserve your hard earned money.

Oooooooh the fail. The buckets and buckets of fail. Where to begin?
Advance TL;DR: shady agents with shadier landlords, stay away.
Checked out a three bed for $ 1500 with another agent (not from this place) on Friday, November 23^rd. Beautiful stuff, but the smaller bedrooms are pink and purple and will need to be painted. Wrote the deposit check on the spot. I get a call from that agent a couple hours later asking to meet up with her again and re-​write the check to Boston Brokerage Group instead of her agency — they manage the building and won’t stop showing the place unless they get the check made out in their name. A hassle, but whatevs.
The next day (Saturday): the BBG agent managing the place wants to hustle us into his office on a Saturday to sign the lease, to which the landlord has added an addendum. We wait and wait and wait to receive this addendum, as we have no intention of heading in to sign the lease without reading this thing first. Finally, we receive it via email — three pages of utter nonsense aimed at raucous 18-​year-​olds with their parents’ money who are willing to sign anything. Fees for week-​late rent ($ 50), clogged disposals ($ 100), roommate changes ($ 500), **renewing the lease (!!)** ($ 250) … «no parties», tenants responsible for all snow removal, must declare intention to renew lease four months in advance, no notice whatsoever required before landlord/​agent enters the apartment. We managed to talk him out of some of the more egregious points, but sucked it up and signed with many still remaining — the place was lovely and we were in a hurry to move.
THEN. Our own lovely landlord informs us that many of these addendum provisions (the week-​late fee, the snow removal) are, in fact, ILLEGAL under Boston housing law, and a quick perusal of the City of Boston website confirms it. So take your pick: are BBG’s agents ignorant of Boston housing laws, or are they scumbags?
We call the BBG agent to ask that the illegal provisions be removed from the addendum, and when he calls the landlord, SUPRISE: the landlord has decided that he doesn’t want to rent to us. Tenants who require legal dealings are simply too much hassle, I suppose.
Not to mention: in between the signing of the lease and the landlord terminating the deal, the BBG agent who had hurried us into signing a lease to move a week later then delayed our progress in every way possible — insisted we couldn’t have keys until multiple checks cleared into his account, which for some reason seemed to take several days after they had cleared OUT of my account; first asked for the faxed copy of a co-​signed letter, then said we couldn’t have keys until he got the original as well. At that rate, we would have been lucky to get keys the morning we were supposed to move in, never mind hoping to paint two rooms in advance. Now, after the termination, the agent won’t write me a check back for the deposit despite me sending him proof that the money left my account. Plenty of effort made to cover their own asses financially, none whatsoever to ensure legal dealings by the landlords they associate with.
Now don’t get me wrong, BBG’s agent was not the only problem here — the other agent and the landlord were obviously issues as well. But he was absolutely shady, tried to hustle us into an apartment in a week but then threw up roadblocks every step of the way. I see his initials in another review here, so clearly this was not an isolated incident.
And for the record, I did finally get my deposit back — but I was sure to wait until the check cleared before I posted this.

Don’t go near this. Very bad experience.
As a parent who wasn’t able to move my daughter into the apartment she had put a deposit on 8 mos ago because it was in such bad condition, I just want to say renter beware whoever you are dealing with… Especially in this city. But I do agree with all reviews here. Not a good experience.

I worked with Anthony Contreras and to say he was the least helpful, most unreliable realtor I have ever encountered that would be an understatement. I was in the process of trying to conduct a lease transfer and he missed/​was late to both our scheduled appointments and when he did finally show up he did not know what he was talking about and he gave me incorrect information regarding my lease which I later had to answer for.
He was very vague when I asked him questions via e-​mail and once he literally wrote a whole e-​mail to me regarding my sub-​leasing situation then later back-​tracked when I asked what the hell he was talking about saying oops it was a «typo.»
The whole company just shuffles you around when you have a problem, do not use this company. The second woman I dealt with was professional and wanted nothing more than to help, but that is the only positive review I have of this experience.

My roommate and I are on moving and various realtors have been contacting us about showing our place. Anthony Conteras contacted my roommate asking if were home to let him in. When she explained I was here he said he was at Starbucks now buying us a giftcard for being so accomodating.
Sounds nice, right?
Here’s the catch a text message later he said and I quote «Please tell your roommate to say nice things about your place. :) I know you both hate your management company but shhh :)»
We were never going to lie when people ask me how our experience was. So when the perspective tenants asked me I told them the truth that we were unhappy and moving ASAP. Anthony than proceeds to text my roommate saying that I was «bashing» the apartment! WHAT ARE YOU FIVE TATTLING ON THE PLAYGROUND!!!
First of all, what did you expect her to do from her office??? Secondly, bribing tenants in apartments is just disgusting and unprofessional beyond belief. Lastly, we checked the balance on the Starbucks card and it was activated a day ago. Meaning he was not «at Starbucks» like he said. How many people do you bribe to say nice things about their places??? Even if this was an isolated innocent, my image of Boston Brokerage Group has been tarnished forever.

Dropped in as anonymous recently to see if anything changed. Nothing did. If your apartment is going to be listed, beware if this firm comes to show it.

A couple years ago, when this company was just
, I got absolutely ripped off in a really crappy studio for $ 1300 a month. Some of my friends were spending $ 100 more for a 1-​bed across the street. Once this company became «Boston Brokerage Group» and later in my lease, I found out that my apartment was being rented after I left without ever having received a single call to show the apartment because one of their Realtors stopped by with the new tenants to measure. This means Realtors entered my apartment illegally without my permission while I was working in the daytime. When I sent a complaint, someone called and apologized. I cannot accept an apology from a company that invades the privacy of others and break the law.

I worked with a realtor (whose name I won’t say but initials are A.K.). Although I heard great reviews from my friend who had just rented an apartment from him for 1800, I did not have the same experience. My roommate and I looked for a 2-​bed for 2000 (in February) which I think is a pretty reasonable budget.
A.K. showed us «the only 2 units that were in our price range,» one being a basement. The other unit was beautiful and thus why I gave him those 2 stars. My roommate and I agreed that we wanted to see more options and A.K. told us he’d contact us when he found more apartments.
No surprise, he NEVER called back and we moved on to a better realty. Do yourself a favor and use someone else.
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UPDATE: 6÷5÷10:
After 4 months have passed by, the realtor did call me and genuinely apologized and stated that everyone makes mistakes and that he was sincerely apologetic about the experience I had with this realty.

Spoke with a gentleman by the name of Jordan; failed to call me back ever. We signed a lease a week later.
If you can’t keep meetings, you can’t keep business, and that’s about $ 2500 they just passed by not returning a call after a conversation.
Good luck.