A New Spin Laundry

First off, the facility looks great. I walked by to check it out before I had to do laundry and was impressed by the machines and how clean everything looked. I noticed the prices ($ 4.75 to wash and $ 1.00 to dry small loads…$ 9 for large washers) and that there were lots of machines out of order. Decided the convenience of the location was worth the money and brought a single load in. After buying a card that you load with funds (no coins allowed!) I got started. After the wash I had five new spins when trying to dry that load. 5.
First one heated my clothes into a soaking wet, steaming mass. I decided to split the load into two machines, side by side, and they ended up running different length cycles (28 min vs 40 min). The 28 minute one was slightly damp so I checked the 40 and it was soaking wet and freezing cold. I took the clothes from the 28 home and asked the 40 minute clothes in a new machine. At least the lady at the desk was nice and gave me a free cycle but this whole process added an extra hour to my evening. Then I come back and the machine had an error message… ended up with my fifth dry cycle (second free one).
I took the clothes home to fold and half had brand new stains on them. I would upload photos to this review if I could. Some of the clothes had the pattern of the drier drum (little dots) on them. Not happy.
I’ll be going elsewhere from now on. Plenty of options in the area.

I went for the first time with tons of laundry and the experience was quick and easy. There was a friendly woman who helped me get a laundry card and put money on it (I went to this place originally because they accept cards). I’ve gone to a lot of laundry mats over the years around boston and I’ve never seen one even come close to as clean as this place. All the machines were spotless and even lint free. All the machines were extremely well kept and ran very smoothly. There were even tons of carts to shuffle laundry around in and plenty of cushioned seating. It’s a little pricer at $ 4.75 to wash a load and $ 1.00 to dry but with how clean, quick, and easy it is I think it’s worth the extra dollar or two. This place is a lazy neat freak’s dream.

While on vacation, I needed to run some laundry. After arriving at Waterfront Laundry at 6:05 and being turned away because I missed the 6:00 last call, I Unilocaled the area and found the reviews for New Spin to be promising. An added bonus was the late hours. I was greeted with a friendly smile and assisted throughout the process, including suggestions based on other customer experiences. Amazed at how quickly I was in and out.

It saved my life when i needed it the most. The place is clean, orginized, and i got assitance when i needed by the lady that works there. even though her english was very limited she tried her damn best to help me and thats more than enough for me. No bathrooms :(. And its centrally located so you can walk around the beautiful North End while your landry is getting done.

Fancy washateria! So clean they’ll mop where you’re trying to walk. (; In town for a short week of touring and packed light. Found this place on my trusty Unilocal!App. They have a card system. You can use cash or card and it spits a wash card out of the machine. So easy a southern boy in Bahston could use it. They have a flat screen to entertain you while you wait. $ 4.25 a wash (front loader) and a dollar for the dryer.
While you are waiting on your clothes to dry, walk down the block to La Famiglia Giorgio’s. Check out my review. Great price! Huge portions!

In the middle of 2 business trips I had to do laundry. Walked here from the Omni Parker House (about 15 min walk) and was surprised how clean and nice everything looked. This was by far the nicest Laundromat I had ever been to!
Plenty of clean and new machines. The lady at the front was kind and explained how everything worked (you pay by laundry card, not coins).
Place has seating, a TV, and plenty of places to walk around in the neighborhood while you wait.

This place has really gone down hill over the years. It looks and feels dirtier than it used to and almost half the machines are broken! Whoever owns this place needs to drop by and get this place in order before everyone just takes their business down the street.

I have been doing my laundry at this place for about 6 months but after today’s experience I am done with a New Spin.
It is kind of expensive, about $ 4.75 per load than $ 1 for 20min of dryer time. I could live with the price because the machines are very fast. I can usually be in and out in about an hour.
The reason I am not going back however is due to the service at this place. The woman that works there is absoultely insane. Today I asked her to help with the detergent machine and she rolled her eyes, scoffed, and said «C’mon you can’t figure this out?» I then said I am sorry, I usually bring my own detergent. I essentially had to convince her to help me.
After she decided to help me, I sat down and overheard he speaking to a friend (?) about President Obama. Her comments were borderline racist and were certainly not politically correct.
Clean place, expensive, modern décor, crazy/​rude staff members.

I never thought I’d write a review for a laundromat but the fabulous service we received from Donnie was so helpful he went above and beyond the call of duty. He was personable and helped us a newcomers, we can’t wait to come back. PS the dryers are massive and dry at an alarming rate. The ONLY negative is the card minimum … multiple people came in wanting to wash one or two items and there was no easy and affordable solution other than to purchase a $ 10 card.

I was traveling with my family and needed to wash clothes, didn’t know where to go other than concierge service at hotel, which is outrageously expensive. This place is SUPER clean and the guy working — Donald? — was exceptionally helpful, accommodating and friendly. I can’t say enough nice things about him and the surprisingly great experience we had here.

STAFF SUCKS! Patty is her name! She is rude & looks dirty! She smokes & isn’t helpful. I wanted to like this place but she is annoying & talks too much. She yells at customers & gossips to others! Some times she has a DOG! She pets, plays & feeds it all while folding clothes. GROSS! She ruined my New Spin experience & I won’t be returning!

This place has gone downhill over the years. It used to hire young and pleasant (who I could only assume were college students) workers but that seems to have come to an end as now the only two individuals I ever see is a middle aged gentleman and woman. This would be fine on its own but their demeanor is much less pleasant (sometimes downright rude) and occasionally they are nowhere to be found.
That being said, the facilities themselves are on the higher end of the spectrum: they have large machines; the place is kept clean and it’s spacious; and you don’t have to worry about quarters, they have a charge card system. Given all this, the price is fair (but a touch pricy). Lets just hope they can get some new blood in there to liven up the place.

This place is awesome and convenient.
–While I’ve heard some customers complain that they don’t like the «card system», I love it. I’m not a fan of carrying around coins, so the cards are extremely helpful and easy. the prices are reasonable for being in the city… and they have a great variety of washers. Their dryers are also pretty great too.
–Recently I’ve been just dropping off the laundry and it’s around $ 11.50 which isn’t bad at all for drop-​off. The staff always gets it done in a timely fashion so I’ve never had a problem.
–Very clean.
–Only downside is that sometimes when I go to drop off my laundry, the attendant is nowhere to be found… so I’m left standing around for 10 mins waiting for someone. Other than that… no complaints!

I found good service and a nice clean place. Dryers worked well– an area where some laundry places try to profit. Seems like a place you can leave your stuff while you run a quick errand.

The only reason this place gets any stars is because they take credit cards, and the machines are a variety of sizes.
That being said, I am so appalled at the way I have been treated here that I am writing this review while my clothes dry.
I came in, loaded my clothes in the washer and sat down. My cart (holding my detergent, delicates, purse and coat) started rolling away. I put my feet on my laundry bag in the cart to keep it near me. The crazy chain smoking lady who works here (no wonder my clothes never smell fresh) started screaming at me about how rude I am and disgusting that is. I apologized and explained the my feet were on MY stuff, not their cart. If she had been a little less rude, things would have been fine. Her response, «you are clearly the rude one here.»
Oh, btw, the last time I was here (which was my first time), I couldn’t figure out how to add time to the dryers. She told me I was «stupid» and that she had «no idea how I made it this far in life not knowing how to work a dryer.» Um, lady, your dryers are different… can you just show me? It was like I asked her to kill her own cat.
Once these clothes are dry, i’m calling the owner and NEVER coming back.
Don’t come here. Ever.
Update. As i’m writing this, she yelled at me again because she didn’t like where my cart was. pulling my stuff out of the dryer and leaving. She even refused to call the owner so that I could talk to him.

Really a great laundromat. I have only done self serve, never drop off, so I can not give much insight into that service. Though I have other places a little closer to me, I always make the trek to New Spin for the following reasons:
— Machines are extremely fast, approx 25 min to wash and around the same to dry
— Everything is electronic so you don’t have to worry about quarters!
— Good atmosphere — clean, well lit, nicely decorated, large TVs provide entertainment, beautiful building and windows to look out on the bustling intersection
— Wireless internet — great to get work done!
— Helpful staff that are fun to chat with

While in Boston in June, our laundry was in dire need of a wash. I wasn’t planning to use the laundry services at the hotel because of the ridiculous prices, and so the hotel recommended A New Spin Laundry. It was a convenient taxi ride from my hotel.
The laundromat itself was very clean, and the woman working there was very friendly and helpful! You need to purchase a card and then put money on the card before running the machine. It is a not a coin-​operated laundromat.
The location is also great because while your laundry is running you can walk around to all the adorable bakeries and boutiques. If we’re ever in that area again, I would definitely go to New Spin if needed.

I really want to like this place. It’s clean, it’s shiny, it has TVs with sports on them. But I don’t hang out there. I simply drop off my laundry, pay money, and pick it up. I roll it there in a damn full roll cart, give them my own soap (hey! cheaper for them!), and all I want in return is a quick transaction where I get my clothes back in the cart, clean, folded, and (hopefully) — I’m not treated like an a-​hole.
First — they (at least the one or two I mainly get to deal with) are ALWAYS outside smoking. Fine. But, when you see someone coming to unload — act like you care. If I had time, I’d stay there and do my own damn laundry.
CREDIT CARDS — I get it — you want to be the Laundromat of the future — No Quarters! Well, that’s great when your machines are working right and/​or people know how to use them. I remember that learning curve. Two weeks in a row it took me over 15 minutes just to drop laundry off early in the AM. They won’t start your stuff until you pay, but the guy can’t work the machine? WTF? I thought I was over that, but once I had to sit down to write today, it turns out I’m not.
SEPARATING LIGHTS AND DARKS — You have a sign there that says you do it on request. I asked once, and got complained at. I asked another time and was told they don’t do that.
PUTTING IT IN THE ROLL CART — Once you put all the laundry in the plastic bag, it no longer fits in the roll cart and i have to open the bag and one by one put it all in the cart. BUT — if you just stick the bag in the roll cart and THEN fill it… awesome. It took a while to get them to finally do it (I’m still not sure why), and it was great for a while… until today. Today, apparently, I’m an asshole cause I asked you to put a bag that is too heavy for me to carry without the cart. I’m on crutches. I can’t carry the bag. This is the day you decide to go back to being rude?!? SERIOUSLY!!!
THE NAIL IN THE COFFIN — For $ 125 a month of my money — I expect you to not be rude. I’m not rude to you? When I dropped the laundry off and asked it be put into the cart so I could get it home, I was told «fine.» Comments like «Well, there are other places you can go to instead.» REALLY piss me off. I don’t give a flying rat poot if you don’t like your job. I can give you 5 people right now who would love to do it and have a paycheck. YOU’RE NOT GETTING ANY MORE OF MY MONEY.

I’m not going to break the streak of 5-​star reviews: this place is awesome!
I love the fact that you use a card instead of quarters. And there are TVs everywhere and WiFi. I could actually watch the Patriots, and the experience was possibly better than my TV at home (kinda pathetic I guess).
The loads are a little more expensive than coin-​op laundries in the area (or in my building), but you can fit a lot more into the HE washers and dryers too. So, in the end, it’s a wash (bu dum).

New Spin definitely lives up to its title. The concept is great, not having to hoard quarters to do your laundry anymore. Upon arrival, you purchase a little plastic card for a $ 1, which you then turn around and load with money via the machines on the walls which accept cash coin or cards. THEN, you use your pre-​loaded card to pay at the washing machines and dryers! If you have extra money on your card, no big! Save it for the next time you come in. Its that simple.
The place itself is super clean, and features an array of different sized washers to fit your load requirements. Lets face it, a lot of us out there DO NOT do laundry often. It’s easier to rationalize the purchase of 5 new tops then to drag yourself to the laundromat to do a load. But hence, in theory, your laundry pile grows and then, in the end, you’re stuck with a larger pile of clothes. SO, for those of us with a lot to wash, the super sized washers at New Spin are perf.
New Spin has free wi-​fi and lots of seating for those who chose to wait. Plus it only takes about 20 mins for a wash and 20 – 40 mins for a dry depending on how much cram into the dryer. I stuck 2 large loads into 1 dryer and it was finished in 20 mins. Me likey a lot.