Guida Door & Window

I had a door installed in the rear of my house yesterday. I replaced the old door only because I wanted a door with a doggy door. I talked at length with the salesperson about the need for a doggy door that was secure — i.e. one that could be locked shut.
Yesterday, they installed the door. It was clear upon inspection that the doggy door panel CANNOT be locked. In other words, they installed an expensive steel door that a person could crawl through, no problem. Not only that, but the workmanship was poor. In the interior of the house, the molding was replaced incorrectly and is no longer flush against the wall. The workman also cut into the tile on my kitchen floor, chipped a chunk out of it, and then put a cheap piece of molding partly over the gap between the door framing and the tile. It looks terrible.
I called to immediately discuss my concerns. Currently, the only fix they offered was to send the same workman back to my house on Monday morning to fix the molding that he replaced incorrectly yesterday. No one has offered a solution to the bigger problem, which is that my door is no longer secure. Nonetheless, they had the audacity to charge my credit card for the work having been «finished» yesterday.

Our recent experience with Guida was phenomenal… so much so that we’re kicking ourselves for only getting the front door replaced!
Back story: we’re looking at listing our house sometime in the near future. The front door has been in terrible condition for quite a bit. We desperately needed a professional to come in and look at it. Also, our heating/​ac bills were ridiculous because the door didn’t have a proper seal. A few contractors came through to give us their two cents, but none of them really knew how to properly fix the thing.
From the moment Joe walked in, though, he could immediately tell us what the problem was. He didn’t use high-​pressure sales tactics; he just talked to us about our house. I remember him asking us how long we were planning on staying. When we told him our plan to sell, he was completely on board with getting us an affordable door. I really appreciated the fact that he took our real-​estate goals and budget into account and didn’t just recommend a expensive product.
I have to admit that I didn’t entirely believe him when he told me it would only take them a few hours to replace our entire door and frame — in fact, I was convinced that they would run into some kind of issue and they would need to plywood the entryway for a night. They really proved me wrong, though. They were done in two and a half hours. I can’t get over how great our entryway looks now. It’s also a lot more secure. And I’m ecstatic that I no longer need to slam the door shut by throwing my body against it just to get it to close! Thanks, Guida!

I never knew that a door could provide me such happiness. It turns out it can.
We found Guida on Angie’s List while searching for a way to replace our awful front door. Whomever installed it did a first rate job of screwing it up to the point of it not being salvageable.
From the start, our Guida experience was excellent. The salesman was knowledgeable without being pushy. He reviewed over the variety of options they had and asked us what our end game was. We settled on a model that fit our price and the timeframe.
A week or so later, a representative from Guida showed up and did the professional measurements so they would know how to appropriately fabricate the door. He was very pleasant and explained the next steps very well.
Nearly a month later, we got a call about scheduling the installation. The installation was completed in around 2.5 hours and the door is fantastic. It gives an excellent finished look to our home and the pieces seem both made well and installed properly. I finally have a door that is sealed properly and doesn’t allow daylight and whatever else through the jamb.
Based on this experience, I would give Guida highest marks. They were excellent.

We bought three doors (front double panel, back, and basement) from Guida and they were installed last week. The doors look beautiful and work smoothly. The salesman was excellent – very clear and helpful and not pushy. The installers did meticulous work. It was all around an excellent experience (and their prices were more reasonable than those of the other firms we looked at).

Referred to Guida by Pella (when they determined their products wouldn’t work for us) and had two replacement doors and two storm doors installed. Everyone — from sales staff in Boothwyn to installers — were professional and took the time to make sure I was fully informed about what isn’t a small expense. Doors look great! Feeling more secure already and can’t wait to see our heating bills go down next winter! Extra points for being able to tolerate a nosy cat and my mother with Alzheimer’s.