Public Storage

Just rented today. Jessica were very helpful and gives all the information that i needed.

Moved in today to a 7.5 by 10 in the outdoor lot. The process was straight forward, easy, and fast. Jessica showed me my unit, explained the process of accessing my space, how to use my lock and key, and explained everything from time the facility was open to insurance. Will update as the months go on, but so far so good.
One note: the back of the lot is not fenced in, but contained by a deep ravine with trees. It faces the mall which is fenced so it does seem secure, just a little strange.

I just rented my unit today so I may need to update this review in the future, but so far so good. The price is great for my size unit, the location is close to the highway, the sign up process was a breeze, and the property manager Jessica was nice and helpful.

I would not recommend this facility to store anyone’s items. I stored here for 3 months and had nothing but problems at this location. I used public Storage in the past when I lived in California and never I never had the issues I had here. 1^st when I went to look at the property everything seemed normal. I rented a unit outside. One Saturday morning I needed to buy some more boxes so I went in the office and there were 2 girls behind the counter and 3 guys sitting with them. As soon as I walked up the guys ran back to the front of the desk. The employees seemed too busy in their conversation to really help me with my boxes I needed. I just blew the whole thing off. When I went to my unit there was lots of trash and broken glass bottles I had to drive through. I found a cut lock in front of my door and thought it was mine but realized it wasn’t. I saw one of the office girls and told her I found the cut lock and she just shrugged her shoulders and said it’s normal to find them on the property that people lose there keys all the time and cut their locks off to get into their unit. I asked her what if they cut the wrong lock and get into someone else’s unit and was told «that is why you are required to have insurance.» I only had 2 more months until my house would be ready and I could get my stuff out of there. Every time I went there it was nothing but problems. The office girls weren’t very friendly and I asked for the manager and was told by one of the girls she was the property manager (I believe her name was Alex or something like that) and rudely asked what I needed. I complained about the way there is always trash and glass in the driveways where we drive and she said we’ll take care of it. I did see her go outside with a broom but she then sat on her cell phone complaining to who she was talking to that these stupid tenants need to leave her alone and stop complaining all the time. I was very frustrated with the service I was getting. I was paying to keep my items in a place that has rude people working. Also I came there multiple times and the gates were wide open. How are you secure when anyone can just drive in and break into peoples garages that hold personal belongings in. I called the customer Service number that was on the envelope I got when I signed up for my space and was given the run around. They never apologized nor was anything done about the way I was treated. I will never use them again or recommend storing here.

A great place to store your overflow.
And when you are done, drive around the corner to the Promenade and buy some more, now that you have all that room in the house!