I took my daughter’s high end violen in there to be tuned the person that helped us had no idea how to deal with higher quality instruments tring to tell us we needed to put fin tuners on it. This is very un true. Do not trust your instruments to them.
Lynda J.
Classificação do local: 5 Boise, ID
I have dealt with Welch for many years as a musician, as a mother of up-and-coming musicians, and as a business owner. Welch is a locally owned business that is thoughtfully run by people who care about and are involved in our community. For our children, who grew up in local music programs, they always had the music and instruments we needed, and the service was always top-notch and their prices were good. As a musician I can always find what I need there, and the staff, who have been there many years(which also says a lot) is helpful and attentive. As a business owner, we sometimes rent a grand piano from Welch and they do everything they can to accommodate our needs and our varying schedule. I can’t say enough about what a well-run business this is, and how great they have been, and continue to be. Highly recommended.
Russ M.
Classificação do local: 1 Boise, ID
I bought an expensive guitar from Welch Music via layaway. 10 months later, still can’t get a receipt for the final purchase. Did eventually get one that was reproduced, but it had no purchase date on it. All I ever got was a runaround and verbally insulted at every turn. The guitar needed warranty repair with Yamaha and almost didn’t happen because I couldn’t produce a proof of purchase document. Had no choice but to turn it over to the Idaho Office of the Attorney General who is currently interceding on my behalf. In all my 50 years of life, I have never engaged in a purchase experience as bad as this one. Absolutely the worst!