Murf’s Appliance Repair

I am a Realtor in Boise and had a client who moved in to his new home and had the dishwasher stop working a week after move in. Sears told us that we needed to replace the dishwasher and it would cost $ 400+. After reading the Unilocal reviews, I called Murf to see if he could help. He went over to my client’s home and quickly found the problem and ordered the part needed to repair it. Not only did he fix it promptly, he credited us the cost of the service call toward the cost of the repair. Highly recommend him and will never use anyone else! Thanks so much for your help, Murf!

I have had Murf come over for my Frig and washer. He is very honest and reliable. He will save you money. Highly recommend.

Called them repeatedly, and left messages, but they never called me back.

My only complaint is that he did not return our call as quickly as we’d have liked.
After paying some schlub $ 50 just to come out and say, «yeah, there’s nothing wrong with your washer,» only to have it continue operating out of balance and «dancing» every time the spin cycle started, Murf called me back. We explained the issue, everything that went on, and he recommended just getting a new washer. He could have come out and charged me his fee, but instead chose to recommend a shop for great refurbished appliances.

We got off to a rocky start, but all ended well. I called on a Monday morning. the phone picked up, but nobody responded. Sounded like I was in somebody’s pocket. Called back, sent to VM. No response Monday or Tuesday, so I left another VM Wednesday morning and Murf responded that afternoon very apologetic, juggling some front office moves apparently. He actually came over right away to look at my under-​performing dryer and determined it was a vent issue, not the dryer itself, so he recommended another company to resolve my issue. If you have a chance to strike up a conversation, he has an interesting back story surrounding law and entrepreneurship. As in demand as he claims to be, it was nice he didn’t feel rushed during our appointment.

Murf came to repair our dryer. His motive to save us money had him returning two-​three times, but his persistence was impressive and he didn’t over charge us. The dryer works great and we will be calling him the next time we need an appliance repaired!

Whether you are new in town or have been here for generations, Murf’s is *the* place to call for your appliance repair needs. They are the best!
Called Murf up to fix the Samsung fridge this time. We were afraid that we would have to replace our side-​by-​side with a new one (over $ 1,600 for stainless to match the rest of the kitchen). For about 5% of that cost, our existing one is back up and running. That’s a great return on investment!
Amazing customer service, from the moment Tina answered our initial call to schedule until Murf completed the job it was nothing but the best. They have some great videos on YouTube as well, like this washer repair video with over 100,000 views:
When it comes to treasure valley appliance repair, there truly is no other choice than to go with Murf’s. I’d recommend Murf’s for any repair or service needs you may have.
Thank you, Murf!

I recently had Murf”s Appliance Repair replace a defective thermostat in the oven at my rental property in Eagle.
My appliances are «high end» but are getting older and replacement of any of them would be expensive to say the least.
Murf responded to my my repair request promptly, diagnosed the problem quickly, ordered the part, and returned to complete the repair.
Murf also repaired the microwave some years ago and saved me a considerable amount of money on that repair as the microwave and oven are one unit.
Murf is «old school», meaning he knows what he is doing, is courteous, prompt, and above all honest.
I feel fortunate to have found this company, and, based on my experiences with Murf, I enthusiastically recommend Murf”s Appliance Repair!

I highly recommend Murf’s Appliance Repair! My lovely Italian Bertazzoni stove was messed up. The handle on the door came apart and the center burners weren’t working at all. I called four other repair services in Boise and not a single one would even look at it. Murf’s came out and took care of it right away. Thank you, Tina and Murf! You saved Thanksgiving.

I could not have been more delighted with their assistance and knowledge, even though it became obvious fairly early on that the machine was probably not repairable at a cost-​feasible rate, so there was not a thing in it for them– they were just helpful, forthcoming, knowledgeable, friendly and polite. Despite the fact that it didn’t look like they would be doing any work for us, they thoroughly researched the specific model and problem I reported.
The only reason i didn’t give them 5 stars is because I find it sad and ecologically appalling that specialist workmen can no longer go in and repair the clutches of transmissions– they only replace them. So these big machines that should be made to be repairable go to the trash dumps. It’s true of cars and everything else. It’s largely the manufacturer’s fault and trickles down the the repair guy because the thing wasn’t designed to last, to be repaired and the manufacturer won’t supply reasonably-​priced parts for repair.
This machine (which is non-​computerized) is in excellent condition and ran perfectly until 2 days ago. I think it is tragic that we can’t repair machine parts anymore but must replace entire systems; that costs as much as another new unrepairable machine.
In poorer countries (where I have lived), there are plenty of repair persons who fix your cars and appliances of all kinds, just like there used to be in the states.
Had Murfs come to assess the machine for repair (before my trusting mother foolishly called Easy’s which is associated with Jim’s appliances where my folks have bought their appliances for decades), the cost to check out the machine would have been $ 20 cheaper from Murf’s.

Murf Rocks! I have a little home rented in Boise, Idaho. I called him and asked him to take a look a washer that my tenants said was making noise. The lady on the phone was super nice… texted me when she reached the tenants, made everything happen perfectly. Anyhow… he went over there and found nothing wrong with the machine, said it was the slippery floor. Wow. Nice fix… just a foam pad so it would not slide and make noise. If more businesses were like Murfs, we would live in a better world. Thanks for the great work.

The August 1^st Power Outage shut-​down our Dryer, this is in the same week our Washer went out, when it rains it pours. Called up Murf’s and once again had amazing customer service that I could trust. He went above and beyond just fixing the machine by taking it apart and cleaning out all the lint that built up over many years posing a fire hazard. Some extensive troubleshooting, great preventative advice and a working machine within an hour for a great price = Very Happy Customer. Highly Recommend!

We were pleased that Murf was able to diagnose the problem with our dishwasher and make a quick fix. The receptionist was very friendly and stated up front what costs we might expect. Murf was honest and friendly and we felt comfortable with him in our home.

I was very pleased with the service we received from Murf’s. They were on time and explained everything very clearly. Most important to me was that they didn’t try to sell me things I didn’t need and it seemed to be important that to them that the customer know the price of everything upfront, They made it clear they would rather offer reasonable rates and hard work to get repeat business than overcharge people once. The repair man was very knowledgeable and seemed to enjoy his job. It’s nice to occasionally pay less than you are expecting for a job well done. I couldn’t give a higer recommendation to these guys.

Couldn’t be happier with our service from
Murf’s! Prompt and very friendly. Prices are competitive to other repair companies. Would call them up again, but hopefully won’t have to. :-)

A great way to run a business… knowledgable, friendly, professional– will definitely use them again! By the way, I’m assuming the other reviewer meant to give more than 3 stars based on his review!