Idaho Center For Reproductive Medicine

My story (short version), OBGYN referred us to ICRM as we were unable to conceive. A few weeks later we met with Dr Slater at OBGYN. It took us several years to finally conceive — we had tried IUI, Embryo Adoption and IVF. Over the years and with the multiple attempts, we worked with the majority of the staff and they are all wonderful. They are very professional, and compassionate. I remember sitting at the check out counter sobbing, and the staff around me didn’t know why I was crying (patient confidentiality and all) but it didn’t matter, they were so comforting and concerned about me. Each and every one of stopped to give me a hug, offer a tissue, ask if I need to step into a private room, asked if they could do anything for me, anybody I wanted to them to call, etc.
I always appreciated the level of care I received — whether it was in office, at the hospital after my emergency surgery, or follow up via phone/​e-​mail. I always received prompt responses to any of my inquiries. I remember being there on a Saturday for a procedure which required a handful of staff to come in specifically for me. My procedure ended up taking WAY longer than anticipated due to some complications. I never felt that the staff was in a hurry to get out of there, instead they went out of their way to help me feel comfortable and to reassure me that everything was okay. The staff is truly committed to their patients. I have nothing but positive things to say about ICRM.

I would highly recommend Dr. Slater and her team. They treated us very special and professional. To go thru something so emotional it’s nice to have a staff so positive and to keep your spirits up. They gave me the answers I needed to complete my family. Thanks to the wonderful staff I can finally move on. Anyone struggling and need answers I highly recommend you make an appointment.
Many thanks, KD

There are few non profane words I can use to express my disgust with this clinic but I will do my best to accurately describe my issues with this purgatory know as ICRM.
— we were talked to about what the profit margin was on the treatments we were receiving
— I had several treatments that were a complete failure by anyone’s standards and yet my protocol was never changed
— when a very painful part of my anatomy was difficult to access I was passed from dr to dr to nurse so they could all «learn» how to access it and a 5 min pain went up to 30 minutes just to benefit them learning
— when attempting to have them monitor me for my new out of state clinic I called a month in advance for pricing and what they needed. When I called to make an appointment on cycle day 1 I was told that all the information provided to me before was incorrect
I am enraged! I am mad for ever having to frequent this house of pain and lies because it is the only fertility clinic in the state. We, as proud people of Boise and Idaho deserve better! Shut this place down!

When we first went to the clinic we felt as if we were treated like cattle. Unfortunately for us, they’re the only clinic in the area. Due to this lack of compassion and individualized care, we decided to go out of state for treatment. After visiting the clinic in San Diego we now know what it feels like being a patient and not a number. Unfortunately, since we are seeking treatment out of state, my wife has to be monitored locally at this facility. The treatment received as a monitoring patient has been disapponting to say the least. Again, my wife is a number with dollar signs attached. There is no discussions, explanations or compassion shown during her appointments. Case in point, they refused to educate her on the use of a «standard tool» used for medication application. My wife lyeft in tears and again we both left disappointed. So sad since we are already dealing with the stressful situation of infertility. If you are needing this type of treatment, I advise you to please look at ALL your options!

My experience here was not what I had hoped for at all. The staff is hit or miss as far as their attitude goes. My phone calls went a week without being returned and when they were the nurse was not helpful at all. Since timing is important with the meds going a week without a return call can hinder a cycle. I tried calling back to speak to someone else but the person who answered the phone sounded very confused and told me I would need to talk to THAT nurse only soI was transferred to her voicemail.
Also if you go here be prepared to have every dime needed on you because they will not bill you. Dr. Slater (who is very nice) requested I have a HSPG I was told I would need to pay $ 500.00 out of pocket, not a big deal except I started my cycle 4 days before I was paid and we had just moved that week so our savings was depleted for the month. I asked someone in her office since it was a time sensitive test if we could have it done and pay in full 4 days later and the woman rudely said «No, you need to pay in full at the time of service.»
I finally decided against working with the office when I called relaying the info saying that my insurance pays for the meds but requires a physician’s approval and the nurse was said I needed to take care of that myself… I don’t know but I’m pretty sure I’m not authorized to approve my own meds.
Bottom line I think Dr. Slater is very nice and she has a few nice people working for her like Tamera but a lot of the people there are rude and insensitive and probably should not be working in an office that deals with sensitive, hormonal women who have already been through a lot trying to have a baby.

Please do your research. There are better IVF offices out of state. This place does not tailor the program to your specific needs. It is more of a factory that does everything the same regardless of your specific situation, We expected to be told what to do and half the time they were wishy washy on what we should do. If you spend the money to do this you would expect a level of professionalism and direction matching the $ 15k. Both times we tried were unsuccessful, and both times they did exactly the same thing. Our new doctor has tailored our procedure to our specific needs and are much more professianal. It cost’s the same except the flight down there.