Edwards Boise 21 & IMAX

Pretty common for a huge theatre. Lots of extra space/​concession stands that aren’t in use. Ever. Overpriced and typical–
Smallest soda is 32 oz and I didn’t ask the price bc it is what it is. I don’t have unrealistic expectations of a theatre like this. The kiddo soda is smaller when they get it with a popcorn and a candy but they wouldn’t let me purchase that one, once they found out it was for me, so next time I’ll be more deliberate with my order.
Here’s my issue. Many of the Games don’t work in the lobby. I was there with a 6 year old who really wanted those games… at a matinée deliberately so we would have a mellow experience.
We couldn’t tell if a particular game took quarters or tokens (one or the other would be a good business plan IMHO) and when we asked she was clueless. She said that ALL the games clearly state whether they want tokens or quarters and was clearly inconvenienced. Well, This game didn’t state it but after a 2 minute convo I decided it wasn’t worth it — we’d figure it out.
Long story short, it took tokens. And ate them. No game. I found another employee to ask if the game was broken because I knew the first girl was no help and he referred me back to her, rolling his eyes and stating that she «should know how to give us a $ 1 refund»
He also told us that they had no control over the game performance because it was a 3^rd party vendor (fair enough) and said «they’ve been having all sorts of trouble with the games lately»
Wellll then? Put an out of order sign on it? Idk
Sooooo we went and asked for our dollar back and she asked us 11 questions about the errors we likely made and talked on her walkie talkie to *someone* for a long time.
The manager came about 10 minutes later. I felt like an idiot waiting so long for a dollar but it was principal at this point :/​I asked for my money back. He could tell I was frustrated (we barely made the opening of our movie) so he did that quickly but when I explained to him why I was I was aggravated it was like talking to a mannequin and I realized why no one there knows their butt from a jug of cider. Poor management communication=poor service.
It was just silly.
Having said this — the theatre was clean, and so were the restrooms– this was 1pm
On a Friday no one was really there yet. The sound was a bit low (which is highly unusual) and its just your typical chain theatre… no complaints with the movie, the seats etc.

Went to this place after watching a movie. I have been here before. The gal behind the counter handed me a menu and asked if I’d like something to drink. I asked what they had on tap in way of a stout besides Guinness and she replied I tried to have a little conversation with her then tried to order something and she f@&$ing ignored me and walked off. I shrugged it off looked at the menu then looked up got her attention but instead of coming to take my order she just f$&@ing walked off to clean tables. NICE! Way to ignore a customer! Not going back to this f$&@ing s$&t hole again!

The advantage this cinema has over the others is the large number of screens. As far as venue goes it is a pretty common for the 1990’s mega theater, nothing special here though. The staff is very friendly but everything else is mostly unimpressive
Typical over priced popcorn and soft drinks, nachos, burgers yada, yada.

I don’t really have much interaction to rate but from my time at Edwards 21, I am going to go with four stars. Everyone at the theater was very friendly and we were welcomed with smiles and hellos the whole night. I like friendly people because I tend to be over friendly myself!
The only disappointing encounter was a large line to get tickets to the show. We thought we would skirt that by going to the self-​serve ticket machines to the side of the ticket window. Well to our amazement, we couldn’t buy tickets to the show on the machine, hence that large, winding line to get tickets.
The line ended up being pretty short because the high school-​er behind the ticket window glass was slaying it! Thank you high school-​er with a smile!
Once we got past the ticket line I was able to enjoy all the bright lights. To be honest, I felt like I was… at a fair… in Vegas… at a PARTY! Edwards is a huge establishment and although I enjoyed all the oohing and ahhing, I can’t imagine this place on a Friday or a Saturday. I am sure it would feel like New Orleans during Mardi Gras.
We went on a Monday night and it was heavenly!
The theater we were in was huge with space like looking chairs to sit in. They rocked so of course like the child I am, I had to cozy in and rock a few times to get settled.
After one too many previews, the lights dimmed and it was movie time from there!

Edwards is always great. The staff is friendly, the theaters and bathrooms are kept clean, and the movie experience is awesome. I love how many screens they have, it seems to never be crowded!

Got turned away even though I had my CCW with me. Horrible. Waste of my money and we won’t get it back either. Was really looking forward to seeing my favorite movie; extremely disappointed… Don’t go here.

Edwards has gone so far downhill from the way they were in the past. Found several puddles of pee tonight in the main women’s bathroom. This would never happen at The Village.

Been here multiple times, at least 15 times per year. The upgrade was nice, but it’s only on the outside of the businesses, nothing inside changed. AT ALL. Restaurants are still the same, all of them, and yes, I’ve been to all of them since the upgrade. The theater is still the same, so don’t expect any changes. The Village is more upscale and offers shopping, which this site does not. Good for movie going or an order for Chinese from Gwang Zhou, but nothing else. Go for the movies and Chinese food only.

Was good but not great. For what you charge for tickets the smaller cheaper theaters have you beat. Sorry I just saw an expensive movie when I really should have waited a month to see at the Reel theater. They are much nicer and have better prices on everything not just the movie. Nothing stood out and said come back. Pretty sure I will never watch a movie there again.

Even with newer options available in the area, this theater remains my favorite because of the number of movie options and the IMAX. I also like the ample parking available. The only thing I really find annoying is when I am watching a movie that is having a dark or dimly lit scene and an employee walks across the front of the theater with a flashlight, interrupting my vacation from reality.

I would give –8 stars if I could. We go to see a show at 1030, as always we get there 10 minutes later so I don’t have to be stuck in a room with commercials. We go to open the door and it is locked, the staff in there can hear me at the door but won’t look at me. Finally some kid who is putting up the times comes because I won’t leave and says we quit selling tonight at 1030. I say the show starts at 1030? He acknowledges that and then says we quit selling at 1030, so I ask if the theater is full, he says «nope» and shuts the damned door. Want to know why the Village is eating your lunch? Because they want to have business, Edwards has become too complacent in their practices and will get what any capitalist economy offers those who do not care about their patrons, quiet time to think.
The time previous we showed up early and go buy a soda that is $ 6 bucks and a large popcorn, the lady then goes over 3 other items I should buy. Then we go to watch the movie and again it spends 15 minutes of my time peddling more wares to me using blaring audio played at the max. I go to eat my popcorn and it is cold and stale, who makes stale $ 6 popcorn? Edwards does. I hear The Village has leather seats! That sounds comfy.

Tried contacting them and it is literally impossible to get ahold of the theater. It’s a bit ridiculous in my opinion for a business to be this unprofessional.

Went to see a movies at their IMAX theater, got there an hour early to get good seats (they do not allow you to reserve your seat), wanted to buy some concessions, but they could not accept cash or credit cards), then to top it off they made is wait

I remember when they first built this place. The whole area around it became the place to go. Now the area’s pretty dead but hopefully whatever the construction is will improve things. The theater itself is really nice though. They took a gamble with the IMAX theater when it was first built but now it’s great. Also, cheap Tuesdays (or whatever they call it), where movies are $ 5-​something is awesome. Plan on taking out a second mortgage for popcorn (like most nice theaters) but otherwise it’s pretty great. Oh, and the biggest selection of movies in Boise.

So I go see Avengers Age of Ultron on opening day. Super excited to catch an early showing at 10:30am thinking we will beat the rush. I was wrong, for the first 20 minutes there was a guy on his phone at full brightness just browsing Facebook and airline tickets (everyone could see what he was doing), after several people asked him to turn it off an older gal got up and asked him to turn his phone off or she was going to talk to management. His response? «Do it Bitch». She went to get some staff, they came in and stood around, did nothing, then after the movie ended several people confronted the guy and told him he needed to apologize for being rude. The offender then threatened to fight the group as his friend is telling him he shouldn’t have been behaving that way OR had his phone on. Then after several patrons tell the staff what happened (myself included), the «general manager» Sean tells the people in the parking lot they need to leave or he will call the cops because he doesn’t want any more trouble. Included is a picture of Sean, the man who’s policy is to let jerks bully the elderly in his place of business, then cover it up by trying to make bystanders guilty. Good job Sean.

I wanted to give 0 stars but it won’t allow it 1 is really pushing it Worst experience ever 2 x’s now I have went and bought tickets for me and my life just to get kicked out saying my kids were not old enough to watch the movie of our choice if that’s the case maybe they need to train the one who sells tickets cuz she asked their ages, sold me the tickets and never once said my kids weren’t allowed management is a total joke just jerks on a power trip I am tired of the b.s. here and will never spend my money at such a poorly ran theatre

Fantastic theater! Very bright with the lights, very colorful! You’ll love it! Very big! Expensive treats, but they all are… tickets are all about they same as all the big theaters. I think its a dollar more than the Village, but don’t quote me on that…
Its a great theater. Its massive! I love it! :) You can’t go wrong :)

Large theatre with many screens so you have lots of movie options. The seats are comfortable and there is plenty of leg room between you and the seats in front of you. The theatre was clean and the particular row we sat down didn’t have the sticky floor I have encountered in the past, so I was very thankful.

Since when do people enjoy paying to watch commercials when they go to the movies?
I paid $ 10.50 for a show the other day at Edwards Boise 22 Stadium & IMAX, arrive 15 minutes early to the theater to get a good seat, take my chair… then the commercials start… Crest Toothpaste, State Farm Insurance, Samsung tablets… After five obtrusive commercials in a row, I leave to find a manager to complain to. The general manager Shaun explains that the commercials are to help the theater «defray costs» and he suggested I stand outsider the theater entrance while the commercials play before taking my seat. I asked if other patrons complain and he said he gets about one complaint a month. Really? I go back to my seat to watch the show and commercials are still playing, 15 minutes worth in total! And then the movie previews, another ten minutes, which I don’t mind.
Edwards Theaters is blowing it and has lost me as a regular customer, they make for an unpleasant movie experience.
I wish more patrons would get up out of their seats and complain or ask for their money back when a movie theater thinks it is OK to charge to view commercials selling teeth whitening strips. I can stay at home and watch commercials for free on TV. Bad business Edwards. If your business model requires you to show commercials to a captive audience, maybe you shouldn’t be in the business of showing movies. There are several other good theaters in the Boise area that treat their patrons better and provide a more pleasant movie viewing experience; like the Village Cinema in Meridian or the Flicks Theater in Boise.

This is a very average movie theater. Not bad, not particularly good. For instance, there are a fair amount of the mall-​rat crowd, but its not dangerous. The prices are too high, but the technology is adequate. The popcorn is passable and the service is dependably fair but not good. The selection of movies is good with the quantity of screens, but the parking is terrible and you will have to hike in.