Dennis Dillon Nissan

Worst car buying experience of my life. Four months after having the car they send me a letter in the mail stating they haven’t received all of my down payment and they would proceed with a legal course of action. Even though they contacted me about a month ago to ask me about the down payment, which I payed at that time. But no mention of this «other» money.
Not to mention the sales person from when I bought my car has been constantly texting me about nothing to do with my car. Asking me for my personal work discounts and stalking me on social media. Incredibly unprofessional.
I will never buy a car from here again after this experience.

I have been working with Kelly in the parts department for Kia and she has been great! She ordered a special part for me and when it arrived she wasn’t satisfied with what it looked like so she made sure they sent her a different part! She has also kept them for me at the store for a couple of weeks since I can never seem to make to their Fairview store before they close! I will always ask for Kelly! :):)

Steer clear of this place. Took my car in for what should have been warranty work for a well known and very documented shift knob issue on my Sentra. Missed warranty by three months and was charged $ 95 to have them look at what the issue was. Not to mention that I had an 8am appt. and the car hadn’t been looked at until I called at 2pm, which prompted them to finally get around to looking at my car. Now, mind you nothing was said of my car being out of warranty until AFTER they worked on the car. What a crock-​pot of steaming crap.

Great prices on good tires for my Sentra. I didn’t think a dealership would have such good prices.

1. .. .2. .. 3 strikes you’re out at the ol’ car games at Dennis Dillion.
This is regarding their parts\sales department:
1. THESE GUYS DON’T KNOW ANYTHING! Have a common issue with your car (Nissan), they won’t know what the hell you are talking about.
2. Don’t expect a call back if you call, they won’t return phone calls even after you leave a detailed message.
3. Forget about your warranty or finding out more about your warranty, they will act like it doesn’t exist and they can’t find any information about your (Nissan) vehicle.
4. When you finally get them to look at your car, expect to wait around in the lobby for them to finish, wait an hour, and find out that it has been finished for half an hour just sitting there and they didn’t have the courtesy to even tell you it was finished.
3 times in a row I have had this issue with them. Shame on Dennis Dillion for being so terrible. Love my Nissan, hate Dennis Dillion. Even my college professor told her whole class that she «wouldn’t even buy a damn fan belt from Dennis Dillion». .. and she was right.
These guys only get 1 star because that’s all I am allowed to give them. I wish Nissan could shut these guys down and get someone in here to do their job.
TERRIBLE! I just can’t say it enough!

KIA REVIEW: SCAM ARTISTS WHO FALSELY ADVERTISE.
I would recommend you NEVER go to Dennis Dillon (especially the KIA dealer) as they will completely waste your time. They care nothing for you or anyone, at all.
I received in the mail a card from Dennis Dillon saying they would buy back my 2012 GTI for 120% above Black Book. They gave a specific number, $ 22,778, as the amount they would pay me for my GTI. They listed several Kia options and pricing, listing a Soul for their internet pricing, whatever that is, but gave an example. When I went in I should have known there would be issues because my sales person asked me if I knew that the trade value listed on the card they sent me was just an estimate? I said that is a pretty specific estimate.
I went to the dealership within the sales event dates. Before buying I wanted to run it by my wife with the plan to come back before the event expired. I called my sales lady and told her I would come back, when was most convenient for her? During this discussion she put me on hold and when she came back said, «We can do this deal anytime you want to come back.» Since I worked a ton last week I asked if it would be okay to get the sale price on Saturday. She said yes, no problem.
I just got home from wasting 2 hours there. First thing she says is, «Well you know the sales event has expired?» I reminded her of our conversation and she said oh yeah, she’ll work it out. She comes back with a sales manager who is carrying the card with the fine print, telling me the event expired. I told him about my conversation with my sales lady as well. He says ok, they will get as close as they can. I did explain to him that I was frustrated that they are pushing back on the trade value and backing down on the agreement to extend the sales event for me.
Anyway, he comes back. «You’re going to be more frustrated. Your trade is worth $ 14,000.» Are you kidding me?! I know for a fact KBB is $ 18,304 for its condition and mileage!
Oh, and I called the sales manager, Mike, to discuss. Didn’t care a bit. Gave me the same BS over and over again. Then he tries telling me that those cards were wrong and it was the advertising agency’s fault, they used Retail instead of Trade-​In. Seriously!!! Because the big dealership doesn’t proof or approve their advertising before being sent out!!! Yeah, Mike, I really am stupid!
DO NOT USE THESE CROOKS! They will waste your time, have no respect for their customers and just want to hook you and rip you off, all of course, in my opinion

Wow. Excellent service. Honest, friendly, efficient.

I live in Denver, Colorado and Dennis Dillion Nissan of Boise was the closest dealer to my location that had the car that I was looking for. I called them up and inquired about the vehicle and… well…they made EVERYTHING super easy.
The staff there is top notch. So much so, that I may consider purchasing my next vehicle from them… even if my local dealer has what I’m looking for. Seriously.
A fantastic experience all around.