Crawfords Pest Control

I am up to my eyeballs in spiders, and these guys left me hanging in the web.
Awful customer service and communication skills.
I called over a week in advance to schedule a time for these folks to come spray my house. They told a certain day, but said they would have to call me back with an estimated time. Fine, but they never called until the day they were supposed to spray, and it was to ask to reschedule for a different day with no warning.
Are you kidding me? I have a colony of ants settling in my bathroom and took part of the day off of work to be home for you, and now you can’t even come?
They said «we will see what we can do and will give you a call back», and never called me back, until I called them back an hour later to see what we decided and was told a guy was on his way now, but he never showed up!
I will take my chances with the spiders over dealing with you folks again.

So I have a bad case of angry yellow jackets living inside my exterior wall 8 feet from my front door! I of course turned to my new friend Unilocal and. The receptionist was quite kind but told me I’d have to wait until Saturday as they are incredibly busy. After telling her about my angry bee’s and that I had just gotten stung walking into my front door she said she would put me on a cancelation list. I thanked her and said I would keep my fingers crossed!
Not one hour went by when she called back to say Bryan would be coming to my home at 2pm!
Bryan showed up as promised and as we kneeled down (a safe distance mind you) in my grass watching the bees buzz in and out of my siding, he discussed what he thought and how he would go about treating my nasty villain’s. He decided first to go into the crawlspace just to make sure they were not hiding in the insulation! It’s steaming hot outside and Bryan suits up in his coveralls and respirator and disappears underneath my home! 20 minutes later he reappears with a hand full of yellow jacket nesting’s. It seems his first hunch was correct!
After thanking my new hero, I mentioned all the crazy bees I have had this year and that I had another nest at the peak of my garage and had planned on spraying it tonight with that high shooting wasp spray. «I’m sure I can get it» I say. During our conversation, Bryan steps to his truck and begins to put together a long pole with a can of spray that fits into the top. He tells me that this is a much easier way to get the bees and that I wouldn’t have any of the spray residue like I would from spraying the bees myself. We walk to the second pest nest and Bryan does his magic once again!
I am now «bee free» and quite thankful! But along with the thankfulness comes admiration for Bryan and his amazing customer service! He was prompt, thorough, kept us informed at all times and got the job done quickly!
I no longer need to scroll through pest control business’s if I have problems in the future for I have found a keeper!