The Pool and Spa Connection went above and beyond our expectations! Our liner, that was only 4 years old, started fading. The fading had become severe. I mentioned the problem to them, although I knew the warranty had run out. A short time later, I was contacted by the service manager who told me that the liner manufacturer had agreed to replace our liner, free of charge. Without us even asking them to, the Pool and Spa Connection reported our problem to the liner manufacturer and worked with them to resolve the issue. Because of the Pool and Spa Connection, we now have a brand new liner and didn’t have to pay a penny!!! I would definitely recommend them to any current or future pool and spa owners!