Venetian Nail Spa

I have been coming here for 2+ years and they are always great to get me in for appointment with Cecile who is the absolute best! So conscientious and detailed — the best secret pedicure ever!!!

Best nail salon in Boca. I’ve lived here for 5 years and have been seeing Tony religiously for the last 3. If I don’t call ahead, I trust the other technicians. Tony does INCREDIBLE nail art. I’ve referred tons of friends and strangers to him, as his work never ceases to amaze me. The salon is clean, inviting, and modern. They update their color collection regularly and their system is very organized. You will not be disappointed coming here! You will only be disappointed for not calling ahead to book with Tony or Katie.

Stay alway from this place! The worse manicure and pedicure EVER! I wasted my money and time!

If I could give 0 stars I would. I love all Venetian locs I’ve been to except for this one. The guy (Tommy I believe) rushed the hell out of me (Let me pick a color please. I am about to spend money here. Respect me). Then kept asking if I wanted a pedicure after I repeatedly said no (shut up and just do my dam nails). On top of that he barely cleaned my nails. No lotion. Terrible. And then after 3 – 4 days, my gel manicure started lifting up. I’ve never had worse service. I will now only go to the other nail salon in the mall, never this Venetian. They just lost a client and all her girlfriends.

Classic mother daughter outing. I swear every location looks the same. This is a great facility but sometimes hard to find when you are circling the outside looking for parking. When we first walked in, place was pretty packed. But we told the guys we were all getting pedicures. It was an all or none thing. He told us to go find our fave nail colors and that he would be with us.
No clue the wait because it had been several months since the last time my mom and baby sister were all in the same area. We chatted like normal people and soon after were all placed in the same back room with our own techs. This could have been a beautiful outing like all the others. But it’s always one or two things that keep it from being 5 stars.
The two downers. Young children in nail salons. Why are they here? I really think there should be an age limit to children being at a place that most indulge in the rest and relaxation of NOT being around children. Or at least a curfew. Like the Last 3 hours before closing no kids. Just a suggestion.
Last downer. Petty employees. Our women were spot on with friendliness, quality work, and hygiene. Saw other employees leave their patrons go to another employees stalls to grab materials or a base and top coat. The way in which she did it just looked shady AF. And it was confirmed when a confrontation ensued. Again this takes away from the relaxing environment.
Great service. Every single time great service. Anytime I take my mom anywhere she is the deciding factor. If she hates the place I would have signed off to never go again. Mom is always happy so the service is never bad for me. Most friendly staff and attentive skilled workers. Again mom is happy I’m happy. Now if you could just hide those little kids so mom couldn’t trap me in a guilt trip about when do I plan to start having any.

I’ve been here a couple times, my service was fine UNTIL YESTERDAY! I went in for a mani and pedi. I didn’t really like my pedicure but I let it go cause it’s my feet no one cares that much about the color. But when the lady was doing my nails, one of my fingers were looking crooked (I like my nails squared). I waited until she would notice but when she wasn’t noticing I told her, can you please fix this nail I don’t like it, it’s crooked. She tried but it was looking worse. So I just let her paint my nails and I thought well I just let my nails grow and I’ll come back and fix it. When I went to the drying station I looked at my nails and I hated it! It was a very messy job. There was nail polish on my fingers. My whole right hand was missing nail polish on the sides. While she was doing my nails I stopped her once to show her she didn’t polish my whole finger. I went to the receptionist and told her I didn’t like the job and it was messy and showing her the missing polish on the sides. She looked at who I had and I said no I don’t want her I tried to explain myself before to her and she was understanding me. And I said should I come back later I don’t want to make a scene or hurt her feelings. But of course everyone is coming up to me and I’m repeating myself to everyone and even the lady who did my nails before comes back. And the new lady that did my nails was so RUDE! My friend called me and I picked up. When the new lady asked which finger I didn’t like I said I didn’t like any of it. And she telling me I had to tell them before so this doesn’t happen again and I said I tried but she didn’t understand. And then she tried to make a joke saying I wasn’t paying attention because I was on my phone. I thought this was so rude! That’s non of her business if I was on my phone. I’m pay them to make sure my nails are done nicely I shouldn’t have to watch over them like a hawk. And I wasn’t on my phone when my nails were getting done. Then when I went to the drying station she was treating me like I was 10 years old telling me not to touch anything. But she was rushing me and hovering over me like crazy that of course my finger banged into something and it got ruined and she had to do that finger all over again. I already tipped the First Lady and I wasn’t going to tip this new one again especially because she was so rude to me. I showed all my friends and they agreed it was a bad job. I showed them the 2^nd job I still don’t like it but I didn’t want to complain again. So I walked out.

Very fancy décor, did a good job with my nails, can’t complain. Didn’t offer the razor for my pedicure, otherwise I was satisfied.

I’m so unhappy with my service today. I went in for a pedicure and I might as well have let my five year-​old niece paint my toes. The gentleman who was my technician barely scrubbed my feet, he did not push back or cut my cuticles, and he threw the polish on and made it super thick. In addition, he painted on top of specks of old polish and used dirty equipment!!! I told the receptionist up front about my experience and the only thing she offered was a new technician the next time I came and she knocked off $ 4 off of my $ 29 terrible pedicure. I come here often but lately, the service has been terrible. My technician rushed through the entire process and he didn’t even allow me to dry my toes. He pushed me to the cashier right after putting my shoes on. I’m currently sitting in the mall waiting for my toes to dry rather than enjoying my day off. Avoid this place!!!

Very nice, clean & pleasant salon. Take amex & allows u to put top on card. The only reason I didn’t give them a 5 is because they were running late — 15 mins. During my linch break that made it a little stressful but I’ll definitely be back.

Best place I’ve found in a while. I love coming here. I don’t mind making the 20 mns drive because it’s worth it.
Cecile is the best, she never fails me with her recommendations. Her attention for details is unmatched.

The worst nail spa ever! I thought with the high prices, stellar locale it would be great. My tech, Johnny, was sneezing and coughing like he had TB. The acrylic job was fair, but my gel polish turned out miserably. He had to redo nails often and made this this take over an hour and a half. And still the minute I touched anything, the gel polish was all over the place. My hands look like crap. I even had to ask him to clean up the nails– polish was all over the cuticles. I had to go back to the salon and talk to the receptionist. I was really pissed. All she claimed she could do is give me a Venetian Nail spa credit for the polish. She put $ 15 on the card. I was in such a rush since I was now 2 hours into it and was very late for work. When I called another Venetian in Palm Beach Gardens, I was told a gel polish change would be $ 25. So now, it will take 2 visits and 55 bucks to get my nails done.
Do yourself a favor. Stay away from this place. And if you do go there and you get Johnny as your tech, take your Echinacea, Vit C– maybe find out if there’s a vaccine…

So my friend and I looked to Venetian nail spa to get full set acrylics done. We looked online and found out they closed at 8pm, so being 7:30pm we raced over. When we got there, the woman at the front desk looked very confused. We stood there awkwardly until I said something like «hi, we’re looking to get our nails done.» She looks at us, looks at our hands, and looks back at us saying something like «yeah see the thing is we close in 15 minutes…» Even though they stop taking clients at 8pm, she was trying to get home early. I should have taken this as a sign.
We went back the next day… My friend and I both wanted a neutral every day look. We brought in the same photo to show our nail technicians. They sat me down and the guy got started on my nails –he insisted I go with the pink acrylic powder. Ok, great. After about 10 minutes someone else came to get my friend.
He glues the tips on my nails and cuts them for my desired length. Because I wanted an oval shape, he cut them a little longer to give himself room to shape them. To my surprise, he had put the acrylic powder over them. Usually, because plastic is much easier to file and shape than acrylic, the technician shapes my nails and then puts the acrylic powder over it. Instead this guy was making his job harder. I hadn’t gotten my nails done here before and I am not a nail technician, so I let him do his thing.
After my technician puts the acrylic on, he begins to file them. At no surprise to me this filing takes a loooong time with powder all over my hands and all over his. He’s done with my right hand and starts on my left. I look at my right hand and every single nail is pointed towards one side. He had spent most his time filing one side of each nail and not the other. I know he put the tips on straight but after the «shaping» it looked like they were on sideways. After he was finished with my left hand, I had him redo the right hand. At this point, my friend was done with her nails (which were supposed to be the same as mine) and was sitting next to me letting hers dry.
After my hands are covered in shaved acrylic and plastic from the «shaping,» he started shaving down the tops of each nail with that electric tool, not sure the name of it. This, to me, was very strange as I had never had that done. I figured he was doing some damage control from the intense filing and maybe this was the protocol if you put on the acrylic before shaping? I don’t know. At this point I wish I had stopped him and left. My nails were sore and he ended up shaving the tops of my nails so thin that there wasn’t much acrylic left. When he was done, I had wanted him to put a pail pink coat to give my nails a natural French look, but he insisted on clear because «the pink acrylic powder would so through.» Thing is, the pink acrylic powder looked clear after all the thinning. I didn’t care because my nails were so sore and I wanted to leave.
I gave him my card to pay and to my surprise it was $ 45. I had to drive my friend to class so I signed the check with a tip and left.
I asked my friend how much she paid (for the same set I purchased) and she paid $ 30. We compared nails and even though hers looked rushed, they looked like she had just gotten them done. Mine, on the other hand, looked like I had gotten a discount acrylic set from a cosmetology students. But I think that’s a little harsh to say about cosmetology students. My boyfriend said they looked worse than when my previous acrylic set was about a month old.
After I dropped my friend off at school, I went back to Venetian looking for either compensation for a horrible acrylic set/“manicure,” or at the very least that $ 15 extra they overcharged me. I guess by the time I dropped my friend off and got back, they had a shift change, because the same woman who turned us away at 7:30 the previous day was at the front desk.
I showed her my nails and she told me that this was normal and they looked good. What?! I wish I had taken a picture before I got them redone so that anyone reading this could see how ridiculous she was to say that they looked good. I asked her why I was charged $ 15 more than my friend. She said they charge $ 5 extra for the pink acrylic and $ 5 extra for longer nails (anyone who’s had acrylic tips know that they are preset lengths that they cut shorter based on how long you want your nails to be… So this place charges $ 5 extra for cutting the tips in a different spot when they deem it «long» vs «short») but anyway, based on all of her calculations she couldn’t give me a reason why I was charged $ 15 more than my friend… So she gave me back $ 15 cash. But in the end, I paid $ 30 plus undeserved tip for horrible and sore nails and an inexperienced customer service rep to tell me that they looked good…
Today is day 4 of these nails and I noticed the nail on my right middle finger has fallen off.

Terrible job with my daughters nails. I don’t think you should see the old nails peaking out. Oh and wax? They ripped off skin. What is that? I’ll post pictures.

Stay away unless you want terrible service and shoddy work! I had my nails done there on Wednesday and by Friday the shellac was peeling up. I went into the salon today to have it repaired and was told I would have to come back later. The terribly mannered girl at the counter (jan 28 530pm, in case management decides to read this, I didn’t get her name) was rude and after I asked her if there was ANYONE that could fix it she condescendingly snapped «everyone was WORKING». In all of my years getting my nails done when a client needs a repair for shoddy work someone from the salon takes 5 minutes for a nail repair. So now, since she didn’t bother to even ask if anyone could spare 5 minutes I will gladly tell everyone I know not to go there. It’s far less expensive to keep existing clients happy than to go out and get new ones. There are a million ways this could have been handled better, perhaps client services training is in order for this staff. I never leave Unilocal reviews, and certainly not poor ones but the service and quality found here is sub-​par. Save your money and time and go somewhere else!
Update: in a pinch I went back to find the front desk girl is no longer there and Tony and Lily are The only people that I let do my nails there now. I still feel this was mishandled and management should have responded. But Tony gives the best customer service of any technician I’ve ever had. If he goes, I’ll be changing salons with him.

Pretty clean but way to expensive. $ 12 for a regular manicure is way too expensive. Very nice place. Very convenient due to the fact that its in Town Center Mall

Beautiful nail salon, they do great pedicures and manicures. Sometimes they rush through things but for the price they should really take their time. I will be back though it was good service and enjoyable.

I looked far and wide to find a good nail tech. I found Toni… in Boca Raton. I travel from Boynton Beach to get my nails and pedis done… by Toni. He does a great job! The salon is clean and a lovely atmosphere. I can usually get an appointment either same day or by next day. I do call for my appointments, because Toni is always busy! :)

I only work with Tony and he is the best. He can do any nail design you want no matter how complicated! He is the best.

It’s very nice location (in the mall), very beautiful salon and friendly people working there. They also offer house wine which is amazing!
I went there with my sister and they did an amazing job — even though I requested 2 ladies and a guy came to me. I had to ask for a lady again which was emberrasing because I did already before.
My sisters pedi was started and I had to wait for almost 10 min until someone came for me. After our pedi was finished I had another negative surprise. The prices are much higher than in any other Venetian Spa.
My sister did french pedi and she paid $ 32 or so. That’s just too much. But we left a small tip which evens the cost!

Only reason I’m giving them 2 stars is because i’ve been here once before and had a decent pedi and my friend is a regular and they always do her right but to me — i’d never go back. I learned my lesson.
I went the day before easter for a basic peddy and when I finally looked down at my toes later I realized BOTH my pinky toes weren’t painted!!! I thought maybe I had accidentally scuffed it off but no — this was no accident.
So disappointed by the paint job. I emailed them easter sunday and its been 2 days and still no reply.
As far as the massaging went it was pretty decent, but i’ve had better.