Chick-fil-A

I like the food here very much but some of the people are just rude. I was waiting in line to get some sauce because and the staff just walked around and ignored me completely. I can’t wait every single time.

Food was fine of course, staff and location not so much. Location was in a shady mall surrounded by loiterers. What a terrible place to live. Staff was shockingly rude. When asked to have food bagged separately the blonde associate trainer rolled her eyes and said are you serious. Yes after spending my money here I wanted to get the hell out of the run down mall.
When they forgot a sandwich the operations director (Jennie was the name I think?) was nice to my mother but as she walked away rolled her eyes as well! I noticed! As a manager of a food service location there are many problems I can identify with this place. Very sad day from chickfila.
I will go out of my way to make sure I never go to this location again.

Friendly Staff, good food. Not much of a wait. The breakfast is very good. love the way the have the cue line, it is a very good idea. Restaurant clean. Management is always helping out the staff. Always will come back again and again !

This restaurant is a town favorite for sure. The only reason I gave it four stars is because it doesn’t go above and beyond for me. The service is great food is consistent. Overall good fast food experience

Living in a average sized town like Bluefield, we don’t have many of the unique food places that bigger cities and towns have. Chick-​fil-​a is located in Mercer Mall and it’s a nice change of pace from the normal Wendy’s, Mcdonalds, etc… The food here has always been excellent. I normally go with the grilled chicken sandwich (been on a health crave for the past year or so). If you go during the peak hours of the mall (if you can even call it that) than the lines can back up a little, but normally the wait time is under 5 minutes.