Gentle Dental of Blue Bell

I had my very first appointment this morning with Gentle Dental. I would highly recommend this office. I had x-​rays done. And a consultation with the dentist. Everyone was extremely helpful and nice. I have more appointments in the future and will let you know how it goes.

I’ve been going here for about 5 years and have never had anything but positive experiences. The front desk is always very pleasant, I’m taken back immediately for cleanings, the hygienists and dentist (Dr. Amrute) are great!
As an example — I chipped a tooth awhile ago and I was able to get an emergency appointment within a few hours… on a Saturday! I was then able to get fitted for a cap the next week. My permanent cap fits great.

the absolute WORST dentist office i have ever been too. bad customer service. the office staff is mean and the nurses are stuck up. They made my teeth actually hurt after walking in with a healthy mouth. the doctor was was nice but it doesn’t make up for the fact that they are thieves. They took our dental plans and checked the insurance and took the copay but a week later they sent a bill for a ridiculous amount (the insurance end of the bill). when I called to ask what happened the attitude i got was unbelievable. she said it wasn’t her responsibility to know about the plans and they check the card as «a courtesy.» I ended up calling the insurance and had them work it out but it was just too much of a headache.
I’ll never do business with them ever again.

Well the only good thing that came out of this is that I could get an appointment right away. I signed in when I arrive 20 mins early as asked by the appointment taker. 40 mins latter the girl at the front desk calls my cell phone telling me I missed my appointment. I of course let her know that I was sitting in the waiting room. 15 mins later she brings me out the new patient paperwork to fill out. When I saw the dentist the women who was taking the xray was nothing but gental and ripped the soft tissue in my mouth trying to get an xray. When I made the appointment I let the person know that I needed a root canal. Of course I was told that there are endodontists who could see me in the practice. The dentist I saw told me what I already knew and that the Specialist in the office was not available for another 8 weeks.
I would not recommend this office for anything but cleaning at best.

It continues to be difficult to get an appointment however interacting with the office staff is much more pleasant than it once was. I believe that they have new personnel.

When I was going here, I thought it was fine. But when I switched to a dentist closer to home, I learned that over that last 2 years the hygenist wasn’t actually cleaning my teeth all that well. In fact, they were doing such a poor job that my new dentist couldn’t even tell I had been going to Gentle Dental. And I was going every 6 months like a good girl.
Needless to say, this place is not reccomended.