Williams-Sonoma

I am not one to complain about customer service, but wow, this was a degrading experience.
I went to WS sporting Sunday casual chic (jeans and a sweatshirt) to idea shop for a new kitchen that I’m setting up. After prodding, the customer service person finally asked me what I was looking for. I explained that I was setting up a new kitchen but that I was already set with a stand mixer and pots and pans. The person working pretty much just said «okay» and then nothing else. There was a definite «I’m not going to make a sale off of you, you’re not worth my time» vibe about him and all of the other associates. When I called to tell the manager, he was barely apologetic.
Sure, Williams Sonoma has cool stuff, but so does Kitchen Window in Calhoun Square. They have comparable stuff, are cheaper, and most importantly, are WAY nicer. If you want a good experience at a high end kitchen store, go there.

I cannot just walk past this store if I am in the mall. The appliances call out to me and say come here you know you want to touch me. I go into my hypnotic state and like a zombie walk through the store petting the mixers and panini makers like they are long lost cats. Shiny quality kitchen utensils and equipment really get my motor purring. They will have new gadgets on display to test and try out – The latest greatest cooking trend or cookbook. I guess inside each one of us lives that fantasy of being like Martha Stewart pre-​prison era and living the perfect housewives dream if only for a day or two.

Love it — the absolute best place to shop for the serious cook or for gifts for the serious cook. High quality gadgets, cookware and ingredients.
Staff is friendly and not overly clingy when you come in. Expensive, but quality usually is.