Tenth & College

The hardest working management company serving Indiana University students!
The staff at Tenth & College, lead by superb manager Suzanne OConnell, is excellent as they are always helpful and friendly. The professional maintenance and management team are committed to serve and provide you with an outstanding living experience. Staff member Lorraine Stoops is extremely dependable and personable. They are attentive and answer quickly to maintenance calls.
Please keep up the great work and best of luck in the future!

Let me start by saying I would give the staff at the Cedarview/​10^th and College office a ³⁄₅ and PJ would get a ⁵⁄₅. She is super helpful. The rest are nice whenever I go in or email them. i do have issues with my lease signing process initially that I elaborate on below.
The ²⁄₅ is mostly for the actual quality for the apartment and the prices you pay/​them keeping my money:
1. Price: The prices here are high — I live in a one bedroom apartment at the Horizons building that went up in August 2012. I was the first person in my apartment. Aesthetically, they are pretty nice. But compared to say the Mercury, where a couple 100 dollars more can get you a 2 bedroom and a more centrally located building, Horizons is definitely overcharging us.
2. Additional costs: Anything that you have to have checked/​fixed in your apartment seems to run $ 40 — why? Is nothing covered in my $ 1000+ rent?
3. Clubhouse costs: This additional charge is ridiculous — the pool is closed most of the year, the gyms are small — $ 300 annually is way too high.
4. Water pressure: SO disappointing. I always check the pressure in a building before moving in but I couldn’t because this building was still being constructed when I signed my lease all the way from NJ. The water pressure is so weak you wonder if you aren’t using the knobs right
5. Thin walls: You can hear EVERYTHING, I mean eeeeeverrryyyyything your neighbors are doing if youknowwhatimean, whether you want to be a part of it our not. I can here my neighbor’s iPhone buzzing, their tv, whether they’re watching tv or playing a video game, music, and above me this year my neighbor could be Shrek and it sounds like he’s always bowling or at least attempting to bowl with a 16 lb. bowling ball.
6. Packages: You get a package during the day and it doesn’t fit in your mailbox or in the boxes near the mailboxes it will be delivered to the 10^th & College office. They are only open 9 – 5 so getting those packages can be a hassle and when you are ordering things to your apartment, it would be to get them at your apartment instead of having to go to another place to get things you had shipped to you.
7. Misinformation: When I signed my lease remotely, I was advised that the 4^th floor apartment was the same as the 3^rd floor in terms of the ceiling height and so I opted for the 3^rd floor. That is incorrect and I would’ve sprung for the 4^th floor had I been informed correctly.
8. Lack of information: Not once when signing the lease was I told there was an open courtyard in the building and no interior space. I was never told that my apartment would open the door to the outside vs. an internal hallway. This would have been important information to share with someone. In a state like Indiana where it’s cold 70% of the year, why would you build an open courtyard building and not mention it? Probably to get me to sign. If I had known, I wouldn’t have signed.
9. SECURITY DEPOSIT: After two of us cleaned the apartment, I was still charged almost half my security deposit. I understand needing to replace a couple stove plates (I cooked a lot) and needing to paint and dry wall (I had a lot of paintings up and scuffs). What I don’t understand is a $ 40 carpet cleaning charge. The carpet was vacuumed and cleaned, and is only a room about 12×12. They also charged $ 70 for cleaning overall. I get cleaning behind the stove and fridge. I’m one girl, I can’t move this stuff around but the amount is outrageous given I cloroxed, mopped, swept, swiffered and vacuumed everything from window ledges to bathtubs. It costs me $ 50 in Chicago to have my apartment that is ALL carpet and 200+ sq ft bigger, to be cleaned. I had the Bloomington apartment cleaned once and it was $ 60 for two women and they did an outstanding job.
Most buildings in the area take advantage of students when it comes to getting all the money they can out of us which I think is beyond obnoxious. Horizons is doing it too. I am not interested in getting into a lawsuit like other students and buildings but they like taking your money when they charge 4x what they are actually paying.
Thanks, it’ll make my student loans much easier to pay off.

Why are the bad reviews filtered? Interesting… and very, very telling considering the management has the option of controlling this page. That tells you everything you even need to know, but read on…
Do not live here. Management is HORRENDOUS and the noise is horrid, absolutely horrid. I believe her name was Susan, the leasing manager. White hair and a face like a gargoyle. She’s truly the devil incarnate. She’s the rudest woman I have ever met.
Appliances are TERRIBLE. Mandatory fees are ridiculous. A fee for the pool AND the fitness center? The fitness center is basically a closet and everything in it is cheap as dirt.
You do not have the option of changing your cable package. Want more channels? Too bad.
Want a good place to live? Try the Mercury on Morton. I live there now and it’s awesome.
This place is not for people, who despite being college students, have class. If your a drunk idiot who doesn’t mind living in filth then maybe you would like this place.
P. S. You won’t be getting your deposit back, and Samantha G. was paid for that nice review. Notice how she posted it on both the management and the apartment page? Haha. She’s a liar. I can promise you. Maintenance is good? WHAT?! Not even close. Management is courteous? Samantha G!?! Have you met Susan, white haired gargoyle and devil incarnate? Come on Samantha G, come on. I can’t believe you sold your soul to her for a little bit of cash.

(this is the same reviews that I just posted for the Cedarview Management page. They manage this building)
I have to say I don’t agree with these bad reviews AT ALL!
A little background about me: late twenties, graduate student (MBA), looking for a clean and quiet apartment.
I lived in the Tenth & College building apartments (601 N. College Ave) for exactly 2 years and I have had a wonderful experience. I have graduated already, but I would have gladly renewed my lease if I needed to stay longer.
I had a very difficult time finding a place to live in Bloomington, as most places I visited felt old and dingy. T&C, on the other hand, was clean and felt brand new.
My apartment included internet, basic cable, all kitchen appliances and an IN UNIT washer and dryer. I can’t tell you how big of advantage it is to have the washer & dryer INSIDE your apartment when it’s –10 degrees outside.
Management was always courteous and maintenance extremely fast. If you file the request in the morning, they will be there in the afternoon. And they will fix ANYTHING you need fixed… lights, appliances, shower handle, internet…
I can’t say enough great things about their maintenance. They are super fast and will go above and beyond to make sure you’re happy with the service.
I will also add that I had some very annoying issues with the internet speed when I moved in. Management was very accommodating and didn’t stop until I was satisfied with the results.
I HIGHLY recommend this company to anyone looking for housing in Bloomington. The company has multiple complexes in the city and I’m sure you’ll find something that fits your needs.

I’m in my final month of living at Tenth & College after two fantastic years.
First and foremost is the truly outstanding management and maintenance team that makes life very easy. They are super friendly, very efficient at working through issues, and they keep to a schedule. Emails, texts, phone calls, whatever your communication preference is, they match to your needs and find the best channels (in a non-​invasive way might I add) to communicate with you. Whether it’s fulfilling a maintenance request, or hand delivering a package to your door, they are courteous and professional and go out of their way to make you feel at home.
The apartment we lived in for two years was awesome. We had a two bedroom, two bathroom corner unit on the second floor. Upon moving in, everything was functional and clean as advertised. No surprises. We had a few maintenance requests upon moving in, all of which were resolved within two weeks as they promised.
Suzanne, Amanda, Shannon, PJ, and others (whose names I can’t remember), THANK YOU for an awesome run and making life really comfortable for my last two years as an undergrad at Indiana University.
Jarad

Tenth & College apartments appear to be nice facilities but the HORRENDOUS management has led me to write this review as a WARNING to potential residents considering renting with Cedarview management.
1) While touring the apartment and signing the lease we were misinformed about which direction our apartment would face (it turned out to be facing smokey apartment balconies instead of the street), the cost of the gym (it was an additional $ 150 per person, which they failed to include in the listed $ 700 a month fee and didn’t mention to us – even after we’d asked – until we were halfway through the lease), and when the first month’s rent was due (we got a complaining phone call before we’d even moved in).
2) When we arrived at the apartment it took 3 tries for the management to give me a working key to get into my apartment. Management forgot to give my roommates and I our bedroom keys as well; so when my bedroom door locked behind me one day and I rushed to the office just as it closed. The woman working there told me there was nothing she could do and that this maintenance call would cost me $ 50 (even though they hadn’t given me a key in the first place). This woman was rude and unapologetic. The problem with the key continued when my roommates and I tried to enter the pool (which was included in the extra gym fee). It took management two weeks and multiple failed tries to fix the key fob with no compensation.
3) Problems continued throughout the year when management didn’t record maintenance requests and didn’t meet them, toured our apartment for weeks without warning (when we were originally told it would only be one week out of each semester), and didn’t report when packages were delivered to the office.
4) In addition to the problems during the year, the move out experience was insulting. When I checked with the office to confirm my move out appointment I was told my 4:15 appointment was not scheduled and I’d have to be ready to move out by 11:00. I told the receptionist this was impossible because we were renting a truck and couldn’t get into my new apartment that early. She caved and gave me a 5:00 appointment only to have the manager call later and tell me I had to change it back to 4:15 – no apologies for the receptionist’s error
5) When my roommate and I arrived to the apartment to move out, we found they had canceled our mail and we received notice that we had a bill for $ 45 dollars for cleaning a drain (which was done after we had left the apartment). It had been our understanding the cleaning a drain would be part of general usage of an apartment since grime builds up from old and current residents. So we attempted to set up a meeting with the office manager to dispute this fee. The manager was purposely difficult and set a time before the office was open and had my parents and I waiting around for her. When we voiced the problems we had during the year, she made no apologies and said she wasn’t there and there was nothing she could do about it. My parents civilly expressed that the facilities were nice, but management has had a problem with miscommunication continuously throughout our time there. This woman was unapologetic, she was rude and only made excuses before sending us away.
6) The move out inspection by Cedarview management was a complete rip off. The list of things required by tenants is excessive. Tenants are expected to move large appliances and clean behind them, replace burnt out light bulbs, wash ceiling light fixtures, etc. While I understand that the tenants should keep the apartment in good shape, this is definitely not the condition I found my apartment in when we moved in. My roommate and I spent 2 days scouring the apartment to make it spotless for inspection. We even let the office know we were done early before move out inspection because they had scheduled someone to move in the next day (originally they tried to have my roommates switch to earlier move out because they had told the new tenants they could move in while we were still there). The office manager we had met with previously looked at our apartment and came up with a list of nonexistent problems to charge us for in order to make up for the $ 45 maintenance fee we refused to pay. For example, she said there was «dusting touch-​ups.» All of this had been done during our cleaning in the past two days, but if we offered touch it up ourselves it would be an additional $ 100 dollars for her to come back.
7) When we left I was given no estimate of the deposit money that would be returned because it was subject to change during the first 45 days of the new tenants living there. It cost us $ 700 due to problems that didn’t exist during inspection. I can only assume this is an effort to make up for the cost of the two new luxury apartments they built in the past year.
My experience with Cedarview management was terrible. They take advantage of tenants and have terrible customer relations. DO NOT rent with Cedarview!