Safelite AutoGlass

Had a great experience with Safelite in Bloomington, IL! I stopped in 10 minutes before closing and Jerod (the store manager) patiently explained my options on payment (go through insurance or pay out of pocket) what they would do to mend my windshield rock chip, and how long it would take. I was able to make an appointment for the next day no problem.
I dropped in at my scheduled appointment time and one of the technicians was there, asked me if I had received an overview of what they would be doing with the repair, what could happen in the event of it further cracking during repair, etc. I was quoted 25 – 30 minutes and my car was done when I expected. An added bonus, he had vacuumed my floor mats and cleaned all the exterior glass! A nice surprise.
Jerod helped take my payment and provided me information on the warranty. He was pleasant and very helpful. Would highly recommend this Bloomington, IL location for glass repair.

After being saddened by a chip on my windshield, I was both thrilled and surprised to learn that my car insurance would cover a new windshield for free (which was unexpected given my deductibles)! My insurance company referred me to Safelite.
After arranging for a mobile visit, someone came over to my residence to fix the car. Unfortunately, there was a mistake with the order (their national office who arranged for the appointment) and they ordered the wrong windshield. Within minutes, the person who came over went back to the shop and arranged an appointment for the next day. While I was disappointed that they couldn’t fix it at my initial appointment, I was impressed with them ordering and receiving the windshield in one day.
The next day, they replaced my windshield within an hour. The representative who helped me was extremely generous. He even removed part of a dent I had in my car for free (this made my day!).
I would highly recommend using Safelite if you ever have any problems with your glass.