Nybakke Vacuum Shop Inc

Did you know it’s possible to love a vacuum shop? Hi, I’m Meghan, and I love this vacuum shop. This is my story.
Well, first, Backstory: I owned a Dyson once and was never impressed with it. I’d have to roll over something several times to pick it up, and it just never lived up to its expectations. Then I got a relatively basic Bissel. It was relatively OK at first, but then I really grew to hate it. Cleaning out the canisters, peeling things away from the filter. It was a mess to use and worked only in the strictest sense of the term. Finally, about 3 weeks ago, I cleaned my house again and decided that was going to be the last time I ever used it. I was done.
I began by crowdsourcing, and between my last two experiences and the passionate voices of those who had gone back to bags, I knew which direction I was headed. I browsed a few on Amazon, narrowed it down to a couple, and got busy with other things.
Finally, the time came to vacuum again and I knew it was time to act. Luckily in the meantime I remembered that we have a local business that specializes in vacuums, so I held off on Amazon and went in and began a conversation: «Hi. I hate my vacuum.» It was all uphill from there.
I’m rarely one to buy something the first day I look, but the salesperson took a lot of time with me to help me understand the quality of the products they sell (which are, indeed, pricey), maintenance expectations, what all the parts did when comparing models, and their service plans. I left a little weary over how much I’d likely spend, and over the looming decision to buy two (canister for the wood floors –luckily a little less expensive and with a nice discount if buying in a bundle, and upright for the carpets and rug).
I came back the next day ready to buy, but the salesperson (different one, just as great) took a ton of time with me again to confirm my understanding of the choices and teach me again about the parts, maintenance (where they play a big role, with free labor if you also purchase the service plan, which I strongly recommend), etc. I winced a little when I handed over the card, and then came home on a Friday evening with plans to go out shortly after.
I did not go out. I was so excited about my new «toys» that I vacuumed the entire house instead. Let me repeat: I skipped a social engagement on a Friday night to vacuum. Just 2 days ago I hated vacuuming! The quality was immediately apparent; I immediately knew it was worth it to pay more now for something that will last than to buy anther still-​pricey bagless at a department or big box store and need to replace it in another 3 – 4 years. I cannot BELIEVE how clean my floors are after just one pass. These things are seriously a game changer.
In the end, I liken the experience to buying a good quality bike at a local bike shop. The quality is chosen by people who know the business. The expertise is there to help you understand that quality and why it matters. The service and maintenance is there to keep you using the product for the next decade or more. And, of course, it’s a local family business.
Last perk: with the lifetime service plan, you get free rentals for the carpet cleaner machine. Those things you can rent at the grocery store? Also pretty crappy and heavy and hard to use. I already picked up my rental to take care of some spots on my carpet and rug and am amazed by the quality there, too. You’ll need to buy the cleaning product, but knowing that I can reserve and check out this machine is alone worth the reasonable service plan. And of course it will only continue to pay off as they clean the vacuums annually and provide free labor on all maintenance.
I’m really happy with my purchase and the service I’ve received. I’ll say it again. I love this place.