Luther Kia of Bloomington

Brought my car in as the heated seat was not working and also asked for the recall on then vehicle be completed. I needed to leave my vehicle but they did offer a shuttle service which was great. Andy in service called me to go over a few other things they had found and I agreed to have some of the items done and others I stated I would do myself. Love that there was no pressure. Andy recommended that I should have two of the tires replaced and I told him i usually go to a discount tire place but he said that Luther would match their pricing. We went to the competitors website together and I selected the tires I wanted with his recommendation (which was not the higher priced tire I was looking at). Again… love that they do not pressure you to spend more then you want or need to.
Love Luther and will buy my next car from them for sure… but that won’t be for awhile since I love the car I have now ;)

We traded in/​purchased a new car, easily the best, smoothest, no pressure car buying experience I’ve ever had. It’s part of the Luther dealerships so even if you don’t want a Kia, have these 2 find what you’re looking for.
thanks to Cal & Brandon

Traded in my truck for a SUV and the experience was great. the sales lady was very knowledgeable and they really did offer me the best trade in value for my truck. I would buy another vehicle from this car dealer.

Very nice crew I always go to get maintenance on my car done here and I never have any issues they’re pretty quick. I also love their waiting room it’s always cool air conditioned and a big screen tv with refreshments as in water and coffee they just recently upgraded to a huge self single serve coffe machine which is great Scott N. Helped me out today and he was very pleasant to speak with along with the other staff insuring me someone would be right with me in a moment, that’s great customer service!!!

I love everything about this dealership EXCEPT trying to make a service appointment. It takes forever when I call and I have sat in an endless loop of hold talk a countless number of times. I always note this on my surveys to them but nothing has changed. If they can get their appointment making process figured out, then this would be 5 stars.

Avoid this place like the plague! After replacing the rear brakes on a 2010 Kia Forte in 2013, and with only 10,000 miles on those replaced brakes, they said they needed to be replaced again! They actually said that it was because the car wasn’t driven enough and that MN weather and road salts caused the corrosion!!! Get real! With only 10,000 miles? I don’t know what materials they make their products out of, but it must be junk. The service manager, Andy, then offered to split the cost, like that was some sort of deal they were giving me! Avoid this place! We will never own another Kia product again!

Pre-​sale service is great. Try to get help a day later because they forgot to give you the floor mats from the car, good luck. They never gave me the floor mats for the car I bought. I can still see the outline on the floor from where they were, but when I asked they said they couldn’t find them. To me though it seemed more like they never even looked.

My initial experience here was wonderful. The salesman I worked with was friendly and courteous, and I ended up in a great car. There was an issue with it, and I had to work really hard to get them to correct it – most of my issues were with the manager of this place. I had to call multiple times and finally show up in person before I got a response from him.
However, after that little set-​back, the service manager (Dave) was wonderful, very considerate and kind, and got everything fixed and back up and running.
Overall good experience.

I love, love, love my new Kia Forte! It’s a great car at a reasonable price, and this dealership was wonderful to work with! They helped me to get decent financing to help me rebuild my less-​than stellar credit.
Highly recommend Luther dealerships to anyone in the market for a new vehicle!

My new Kia is nice, the salesmen here are typical salesmen, and it took 4 hours to get in to sign a piece of paper on a Saturday Morning. I rarely go to car dealerships, and have only purchased from private parties in the past. Nothing went WRONG in this process, which is unusual for my life, so yeah. I’m a fan.