Enterprise Rent-A-Car

I booked my rental at south Minneapolis but due to some confusion I ended up going to this branch, and was running out of time, but the staff was great and they helped me and moved my reservation to their branch and gave me a great car. They were supper nice and when I returned the car I accidentally parked at the other side which wasn’t enterprise parking lot but wasn’t a problem. Overall I would rate their staff and service ¹⁰⁄₁₀. I love enterprise.

I have been using this location for all my business travel rental needs for the last five months. Andrew, Andrew, and Emily are always extremely nice and accommodating. My customer experience and satisfaction was beyond what I expected considering I needed a car once or twice a week and sometimes it being a last minute request. I will use this branch for all my future travel needs. Thanks!

Called the place many times to eventually meet a guy with absolutely no morals who made my wife suffer. We called asking for a SUV with rear camera while we waited for our car being worked on and they asked us to come before noon and we were there at their place an hour early and the guy basically said he gave away our car and cannot help us. Enterprise claims it will pick us up but the guy said we do not pick up customers on the weekend. The guy had no remorse that my kids missed their swimming lessons because of his unethical behavior. Please do not use geico for insurance or enterprise for rental car, they are both unethical and immoral

Let me start off by saying this isn’t the only site with crappy service, the Edina location and Bursville locations are not any better. I booked an online reservation got to the site and it took 2 hours before I got a car due to there lack of calling me ahead of time regarding the rental and everything I would need. Got my car but it was not what I reserved I was unhappy but just had to deal with it. Needless to say when I needed a rental a few days later I booked a reservation and they called me 20mins before pick up to tell they would not have a car for several hours. What kind of customer service is that.

Took a $ 25 taxi ride from the airport (about 3 mi), and saved about $ 200. Even tipped the guy from the airport an extra $ 20– I think they have to wait in line for a fare and taking such a short trip deserves sharing the savings.
Car was okay, made the guy note the stained seats. Surprised to see cloth seats in a rental.
Bad weather the whole week I traveled Minn and Bayfield, but that’s just my fault :-)

Great service! They picked us up at hotel with luggage and all, took us to the rental company to fill out paper work and we we on our way. very nice Lincoln SUV ran great. Becky the service manager was very helpful.

I have never had a worse car rental experience than when I went to this Enterprise!!! I had brought my vehicle to the shop for repairs and since I was going to be out of a vehicle for a few days I called up Enterprise. They told me that I was too far away for them to pick me up, but if I took a cab to their location they would pay for ½ of my cab fare. When I got there I spoke with one of their managers named Erica who was an absolute dimwit. I recently renewed my drivers license so my license was clipped and I waiting for my new license. Long story short, she refused to rent me a car due to me not having my yellow papers. Well at that point I asked for ½ my cab fare and Erica refused to give me any money for my cab fare because I wasn’t renting a car from them. They absolutely ruined my day. I then walked about 2 blocks down the road where I had no problems renting a car from Avis.