Don Owen Tire

DO NOT USE THESE PEOPLE! They will be happy to send you on the road with defective tires and without properly checking their work. When you ask them to remedy their mistake, they will gladly throw an employee under the bus by writing him up and then do nothing to compensate you for the hundreds, if not thousands, of dollars in damages that they are responsible for. What they will do is tell you, that it is your fault that brand new tires managed to wear down to the metal threads in less than 300 miles. After showing several other auto shops and even the general manager of Don Owen, the condition of the tires that they had supposedly checked one week prior, everyone (including said manager) agreed that they were at fault. If they were not, why would they write up an employee who failed to do his job and put our FAMILYS LIVES AT RISK! When it came to the owners attention, not only would he not reach back out to us to make it right, he tried to say it was not his fault.
They have a BS spiel that plays in your ear when youre on hold with them, talking about how they care about their customers. Don’t believe it for a minute! These people care about money and dodging responsibility when they screw up (AND THEY WILL)!
We will never use them again and we will tell everyone we know to avoid them at all costs!
Shame on you Don Owen! Your despicable lack of care for your customers and your obvious focus on money only, should be made as public as possible, so people know what you are truly about!

I have taken my car to Don Owen on numerous occassions and have always been more than happy with the service that I get. Their pricing is reasonable, and their work is great.
Last night, I got home just in time to watch my tire go completely flat. The snow had just started coming down, so I called Don Owen so I didn’t have to deal with digging out a car with a flat tire. They arranged for a tow truck to come and pick up my car (which was done within 40 minutes) and towed to their shop, even though they were closed by the time the tow truck arrived. They called me back at 8:15 this morning to let me know that the car was ready and that they were able to patch the tire.
As a female, I always worry about being taken advantage of by mechanics because of my ignorance when it comes to cars, but I never worry about that with Don Owen. I always leave there feeling like I completely understand what it was that they did to repair the vehicle and with complete confidence that I was not overcharged or made to pay for services that were unneccesary. I cannot recommend them enough and they will always be my go to place for auto repairs — not just tires!