Devonshire

Recently moved here from Denver. Leasing process was easy and staff was friendly. Complex is pretty, well maintained, quiet and safe. Any maintenance issues (only minor ones) are handled quickly. Only reason I am not giving 5 stars is rent is a little high but also worth it.

DO NOT MOVE HERE! I am so upset I can explode. I have been living at Devonshire for one month and I came home last night to find out that my car has been stolen. Stolen from right in front of the building and no one knows anything about it. I am livid and I feel unsafe. I have called the rental office a couple of times and the manager Colleen told me that there is crime everywhere in the country and that there isn’t anything she could do about it. And that she can’t control the crime in the complex. I didn’t even want yo here from her anymore. That wasn’t a response. I am so pissed off right now, please, please think twice about living here.

DO NOT MOVE HERE! I am a traveler for work and my company rented this apartment for me. I did look at the website and thought it was a pretty nice place. I arrived and apparently the pictures were taken when the place was built in the ‘80s. Don’t get me wrong the place is decent but more rundown than the pics online.
I have had several issuses in the very short time living here (3 months). Where do I start… first of all they don’t turn the boiler on for heat until October 1^st, which would be fine except there were a few days that it got down in the 30’s before that. Next, you can’t set the temperature in your own home.
They come in to your home all the time… or they say they are going to come into your home and never show up. This would not be a big deal unless you work until after midnight and sleep late. I called and spoke with a couple of people in the office to ask that if they need to enter my home it will need to be in the afternoon and their response is that they have every legal right to enter my home as long as they 24 hours notice which is true but a little consideration wouldn’t kill you either. I have gotten at least 4 notices that they were coming in my home (all before noon) and then never show up.
I would never stay here again and told my company to never put anyone here again!

STAY AWAY!!!
I have never met a management team like this in my life! Or lack there of! There is absolutely no communication with each other so if you have an issue prepare to deal with a number of people that don’t have a clue… About anything! Whatever is going on, I can guarantee that you will spend an astronomical amount of money regardless of the situation. These people will also be up that place where the sun doesn’t shine every step of the way! They’re the most arrogant stuck up pricks I’ve ever had to do business with!
Also, did I mention you’re gonna pay? You will be charged and recharged and then you’ll pay some other sort of made up charge that no one can track down the origin! This hell hole is a money pit!!!
Also, we have cold water coming out the sink that’s never been fixed!
The heater fluctuates constantly, unable to keep the temp at a constant temp.
You can hear all the neighbors’ conversations.
You’ll prolly hear several dogs barking all day, everyday.
Of cable ports on the wall, 1 of 5 works… And they don’t care. (Asked them to fix it twice)
No one does anything unless you’ve set up an appointment!
I’ve lived in 5 states in 5 years for work and I’ve never been so enraged in my life!
STAY AWAY!!!

There is a small handful of pros to living here.
— The landscape and buildings are beautiful.
— The pool area is large and pretty.
— The staff is nice and friendly.
— This is a nice place to live for a college student.
The rest of the review will talk about all of the cons I have experienced while living here.
The apartment units are quite old. It seems a few units have been refurbished, but that does not make up for their extremely thin walls and floors. It is very easy to hear the people who live above you. I personally have dealt with a kid who lived above me who made it a daily habit to jump up and down and slam against their floor. Their floor being my ceiling was extremely annoying. The floor above would quite frequently shake which made it hard to fall sleep and stay asleep. A lot of the time the shaking from the ceiling would vibrate throughout the walls in my unit. It sounded a lot like someone was purposely pounding against my ceiling. Even by simply walking through the halls, you can hear the people above you walking down the hall. It has honestly sounded like the ceilings in the halls are about to collapse. Back to the apartment units walls, you can hear the people next door. However I will admit it seems the walls are actually thicker than the ceilings; but both the walls and ceiling are very thin overall. I lived next door to a family with kids and I could not hear them too much. Once in a while I could if the window was open. The kids next door of me were often screaming whenever I walked past their apartment unit in the hall, but I did not hear the screaming once I got inside my room (which I should note my room was the one right next to their unit).
If you choose to live in an apartment on the first or second floor with a washer/​dryer, you will most likely be living underneath somebody who also has a washer/​dryer. While you are home doing whatever, you will be able to hear the washer/​dryer machine going off in the unit above you. Depending on your unit and the one above you, sometimes the washer/​dryer noise from above you is louder or somewhat more quiet. It all depends on how these units were made and how much sound vibration travels through the ceiling into your unit. From my experience in Apartment A, the ceiling and walls were thin. Basically, while I was home, I was able to hear the washer/​dryer machine every time it went off. The noise is quiet annoying. It sounds a lot like as if you are flying in an airplane. Overall, you should be careful in looking at the apartment and see if you can hear the washer/​dryer above you and whether it bothers you. I also want to point out that you are sometimes able to hear the AC units in the apartment units next to yours. As I said, the walls are very thin. Hearing the AC unit next door can be quiet annoying. The AC units are rather old and very gross looking (my personal opinion)
The next con I will talk about is the staff. I did say earlier that the staff here (excluding the old manager) is nice. The downside is that many of them have not communicated very well on multiple occasions. When I first decided to move to Devonshire Apartments, I got to the point of signing my leasing contract. To my disappointment, I ended up being told while in the middle of signing the contract that the apartment unit I wanted was given away earlier that day. I was very upset by this, especially seeing how I had the apartment on hold for 24 hours. One of the assistants had messed up and did not tell me or any of the other office staff that they gave it away. Later on in my experience of living here, I decided to move to another unit because the unit I had (in apartment A) was becoming too much of a nuisance from the people above me being loud. I chose to move to a town home at Devonshire Apartments instead. Unfortunately, to my surprise, the town home that I had asked for the staff to hold for me ended up being given to someone else while it was being held under my name. Incase you do not know, when an apartment is on hold under your name the staff is supposed to take the apartment off the market and give you the upper hand in taking the apartment. Overall, I got screwed over twice by Devonshire Apartments staff giving away units I had on hold. It does not stop there though. The staff had inconsistent communication regarding other situations too. A handful. of times I asked one of the front desk assistants to give me a call back regarding certain questions or concerns. A few examples were about what paint to buy to paint the apartments, papers I had to sign, questions of mechanic problems, important information about me transferring apartment units, etc. They either never got back to me with the answer or they did not pass my message along to someone else who could assist me. I won’t over exaggerate and say the staff never effectively communicated with me and other staff in relation to my concerns and questions but they did mess up quite a few times.

Do not move here! They have the worst management team I have ever dealt with. They are very nice when they try to sucker you into this place, but as soon as you move in, things change. Don’t ever expect anything to go smoothly. I have been renting for 10 years and have never had a problem with any landlord. There are so many better places to live at. The day I decided to leave and buy a house was the best decision of my life. Horrible parking, ridiculous termination fees, two month notice, non-​refundable deposits, and downright rude customer service are only some of the problems you will have to deal with. Save yourself the hassle, don’t do it.

Devonshire does a great job of making their residents feel at home and comfortable. The office crew plans fun community building events and the maintenance crew is super responsive when issues come up.
They have made some wonderful enhancements summer, they built a sand volleyball court and a dog park. The staff seems to always be looking for ways to make things better.
I’ve lived here for almost a year and am very satisfied with the experience.

Moving in general is stressful, but moving cross country with only 2 weeks is beyond crazy.
I found Devonshire online, and called to see if there were any available pet-​friendly townhouses available. Luckily, there was 1 unit that was available for move in.
Not being anywhere near Devonshire to view it (and they only have house plans online, not pictures), I was a bit nervous about moving. Morgann from Devonshire was beyond helpful! She answered my many emails promptly, and even went to the unit on her day off and took pictures to send me.
When moving in, Morgann was there to greet me and help with everything.
After moving in, there were a few small maintenance issues, and maintenance was prompt, polite, and very fast. After the calls, the office calls to check up to make sure everything was done correctly.
Everything else has exceeded my expectations. The townhouses are large, there is a great pool, and the community is well maintained.
This is a great, quiet community with amazing staff.

This review is based on the fact that we were apartment hunting only. My review is based on my observations and the service that was extended to us… or I should say the lack of service here.
I had the Apartment Finder magazine in hand and my husband would do the driving as we’d look for an apartment community that we’d be happy with. As we left the one we made an appointment for, I flipped through the magazine and found Devonshire. My husband called them to see if we could stop by and get more information as well as tour the grounds and such and she said come on in.
We get there a little early, and she asked us our names, and then if we had an appointment. My husband’s response was that we just talked to someone about 10 minutes ago and said that that person said it was ok to stop by. First, she couldn’t even remember our names after asking it 3+ times (you know if she’s asked you that many times, she really wasn’t listening), and then second it wasn’t even busy in there, and she denied taking us on a tour, let alone give us information about the apartment community. She asked us if we’d like to schedule a time the following day to do all that, and that was annoying. They could have just said that over the phone.
In the end, we did set an appointment, but canceled the following day because we were happy with the service at a different place.