Team Comfort Heating & Cooling

We called because the furnace had no heat. Team came out and told us we had rust in the burners and we needed a new furnace. Furnace isn’t that old and they cleaned it two years ago and didn’t notice any problems. Since the furnace is newer than they thought they decided to just replace the burner. After four missed appointments with no call to say they were not coming, and a week and a half later, we still have no heat. Not even sure when they will show up with the new burner.

Our central air conditioner was no longer blowing cold air into our home this summer, so we had a technician come and take a look. He said the problem was with the evaporator coil. Since our unit was already about 12 years old, we decided to replace both our air conditioner and furnace to take advantage of the $ 1500 tax credit.
We looked up and called about 5 companies that we found through the Better Business Bureau Website to come and give us an estimate. We decided to go with Team Comfort because they were accredited with the Better Business Bureau, the salesman Jim seemed knowledgeable about HVAC, they offered the best price, and included a 15 year parts and labor warranty. We agreed to an American Standard 95% efficient two stage variable speed furnace with 14 seer Air Conditioner.
The installers came to our home on Sept. 2^nd with the new equipment. They were very professional and did a great job installing everything and removing all the old equipment. The new air conditioner has been working great for the few warm summer days remaining. Haven’t had a chance to try out the furnace yet, I almost, and I emphasize almost, can’t wait til it gets colder so I can try it out :). When you get older, these are the kind of toys that you get excited about now :).
A little over a week after the install, they mailed me all the paperwork for the extended warranty, the tax rebate information, and the Nicor Gas rebate information. They even included a stamped envelope to mail the Nicor gas rebate in. I thought that was a nice touch.
I would definitely recommend this company if you need an air conditioner or furnace installed. They were very professional, did a great job with the installation, and have excellent prices!