Northwest Laser

Been coming here for 3 years I always have to remind them that I pay 5 dollars for threading out of nowhere they want me to pay 10 not coming back

Honestly don’t come here. Even when it’s slow she rushes. It’s always uneven. This lady always pushes for color after saying no a bunch of times. Last time coming here. Been here a couple times because I work at the mall. Not even worth it. Rather shave my eyebrows off and redraw them on then comeback to this establishment.

I’m a huge fan of Sharda’s however the wait is always ridiculous and I was very urgent to get my eyebrows done. I know this place had a cheap and good reputation so I decided to try it out. I told the fat/​short Indian woman that I was new and wanted to try this place out and that if they met the quality I would continue coming. She proceeds to tell me «yes honey I’ll do good». And she did great! However she asks me if I want my upper lip I said no but she did it anyways. I thought «well this might be complimentary since it’s my first time here». She then asks if I want my eyebrows darkened I asked how much and she said «$ 10» and I said no thanks. She proceeds AGAIN to add some crap on my eyebrows I thought again «well I did tell her it was my first time. This must be complimentary so that I can continue to come here» WRONG. After making me sit and wait in another chair for 3 – 5 minutes she wipes the crap off. I go to pay and hand her my card thinking it was gonna be a charge of $ 5 and she hands me a recipe and charged me $ 24 FOR BROWS ($ 5) UPPER LIP (??) AND «EYEBROW DARKENING (??) these ladies are liars and rip offs! They change their prices on different customers and try to lie and say you wanted the service. NOPE. I called back yelled at them that what they did was completely unprofessional and RUDE. MAKE SURE YOU KNOW WHAT YOURE BEING CHARGED. I went back the next day to get a refund SHE TRIED GIVING ME $ 5 back. NOPE I SAID TRY AGAIN. She handed me $ 10 and I was like whatever. Rude people and unprofessional way of doing business! Never going here NEVER AGAIN.

My eyebrows have always bothered so a friend recommended this place to me. Every visit has gotten better and better for me. These ladies have done a great job with my eyebrows. Today I walked out feeling confident because I thought my eyebrows looked great! The ladies are always friendly and don’t take too long doing my eyebrows. I’ve been happy with the results from getting my eyebrows threaded and waxed. I just tell them I want my eyebrow points gone and they get the job done and they look nice. so after I get them done I don’t need to pencil them in anymore to get the shape I want. I’ll definitely continue to go here.

I am extremely upset about coming here. Not only do I have to actually re-​do my eyebrows because there is still hair in random spots but the lady tinted my eyebrows without me telling her to! After she was done threading she told me to wait one minute. What I thought was lotion actually ended up being a tint for my eyebrows!!! I did not ask for this and she did not even ask me, what if I had an allergy to this? Not only that then she charged me $ 20.00 instead of $ 10.00 for something I did not want or ask for… I am extremely upset and this was a huge waste of money!!!

I have been coming here for years to get my eyebrows threaded. The staff is always very professional, consistent, and courteous. I am always in and out quickly as well.

Okay — I’ve been going to this place for my eyebrows for years and it’s seriously hit or miss. Today was a major fail. They offered to do eyelash extensions, I declined and opted for a small mehndi on my hand… key word– small. The art was TERRIBLE and after complaining about wanting a refund, the lady (sorry I don’t recall her name) put wax on my hand to attempt to get some of the color off. I have literally scrubbed and took several showers trying to get this preschool doodle off. The worst part was that they didn’t even take my feelings into consideration and we’re quick to say no refunds — after saying I’d dispute the entire amount with my bank she have me half of what I paid back. After going here about 4 years now I won’t be going back period. And my eyebrows– my goodness… I went to my nail lady after for her to wax and properly shape them because clearly nw lasers just didn’t care today.

I’m not sure why I see so many negative reviews. I have come here to get my eyebrows threaded and henna’d (sp?) for several years now and I have never had a bad experience! My eyebrows always look awesome and are always just right. The service is polite and helpful. I brought my mom here today for the first time and she also had a wonderful experience. I have a special occasion in a few days and she made certain my eyebrows were perfect!

If i could id give them no stars so I will say I was coming to this place for many years!!! Just recently I hadn’t been back for two months due to. The owner lady (rude pushy lady) messed them up so of course it took two months to grow out again, I felt I could give them a try again. Of course the other lady was there so I felt a lil relieved I’d get them done by her and of course the boss lady comes in and I got stuck with her again :(I told her not to make them thin she did them they looked better I brought a friend so she can make sure they look better than, What they were before as soon as I get up to the counter to check out I gave her the card I have a free eyebrow cause I paid 5 times get the 6^th free or watever (mind you it DOESNT say any where you CANT get your free eyebrows on the weekend only on the weekday) wtf she tells me that when u get your free eyebrow only on the weekday not the weekend I asked her for. Singles for a 5 $ she decided to take matter into her own hands now I wanted change for a 5 $ she hands me back 2 $ I’m like whoa what are you doing like basically deciding how much on ur tip wtf I should have left her 1 $ or even .50 cents for being that ignorant and rude but I left two dollars she tore up my card now they charge here 10 $ to get them done I only pay 5 $ because before I told them about my horrible experience at «people’s choice» she gave me that 5 $ card everytime I kept getting my card back or via new card so she persisted to walk in front of the counter to take next customer I said can I get my card back or a new card she was telling me «next time ««next time what? «she kept babbling on about only on weekday not weekend ok it shouldn’t matter when you get your free eyebrows what is free is free or maybe you should put a sign up or put it on ur little business card or even maybe you shouldn’t have the cards at all I want my 5 $ card and yup there won’t be a next time unless it’s the other lady but I’m start going to the one by michaels in bloomingdale I heard they take their time and are friendly so well see but this place will not get my business unless I’m really desperate which yeaaaaa noooo Ill go some where else sorry to say I’ll be telling all my friends/​family about this experience and I’m guaranteed they will go some where else !!!

So mad right now… Went here for the second time today. First time was good so I figured I would go back, well this time she put some dye on my eyebrows and didn’t even ask me and now my eyebrows are all dark and my wedding is coming up so now I will have to figure something out before my wedding. Charged me 20 bucks for this when the eyebrow threading is usually 7 I think. Very pushy and can’t understand what she is saying. I will not be returning now, guess I need to find another place now.

I used to go here many times and have never had any problems with them threading my eyebrows. They actually do a good job with my eyebrows, which is why I am torn on how I feel about this place.
I went their last weekend and maybe I had gotten their at a bad time, but there was drama with a previous customer who refused to pay due to them messing up her eyebrows. The ladies who worked their refused to let them leave so the owner was called to come in. The lady who did my eyebrows maybe was upset with the previous customer but she was very distracted when doing my eyebrows. She kept talking in Indian with the other worker and to the customers who were still complaining. At one point she didn’t pay attention and almost threaded my eyelash! I had to jerk away from her real fast. When the owner came in she left me for a good minute to go talk to her which I thought was very unprofessional.
Afterwards she tried to add on to the sale and get me to dye my eyebrows. Luckily she wasn’t to pushy but when I said no she left and went into the back and I had to wait a few more minutes to pay, which once again, unprofessional.

The lady working here is extremely pushy and rude. I just wanted my eye brows threaded and she kept asking if I wanted them died. I had to tell her. No over 5 times. Then she said upper lip for $ 4.00. I said ok and after she did my lip she put wax on my chin without asking and said $ 6.00. I told her it would have been nice if she asked first. I won’t be going back here again. Ill find a new place in the area.

I walked in once to inquire about prices. The woman was very persistent and quite pushy. She actually chased me out of the store still trying to pitch her sale… They must be hurting for business.
I usually get my brows done at Sharda’s on Armytrail Road ($ 6 for threading), but I was shopping at Stratford and decided to do my brows here out of convenience.
It was a bit pricey for me… ($ 20 for threading and tinting.) But, I was glad they take walk-​ins.
I agree with all the other reviews, the lady was definitely rude. As I entered she hardly looked up and in a barely audible voice she simply said «sign.» I was confused and another waiting customer had to fill me in.
She was alone and possibly swamped, but she took me right away bumping me in front of the girl who filled me in on the «sign sheet» because she was part of a larger group. :/​I would not have minded waiting…
On a positive note she did a really good job. The threading was quick, painless, and my brows were well shaped. The tinting was very well done as well. She said she uses Henna which is natural, but since my eyebrows are dark I’m sure it’s got chemicals in it to match the proper color. It’s suppose to last for two weeks.
I’d probably go back only if I was in a pinch. I don’t mind about the rudeness as much as I do the price.

I agree with others. Yeah, it is not the best salon, but is super cheap. This is the best place to come if you are in the area, low on time, and don’t want to spend a lot.
Yeah, sometimes hair is left over, and I just tell the lady to redo it. It’s annoying, but you get what you pay for. Would I go there for other services besides threading– no! But again, for threading it’s fine!

DO NOT GO TO THIS PLACE! I agree with everyone else’s reviews, they are very pushy and rude.
I walked in there to just ask how much the threading costs, the lady (i think owner), goes «$ 10, sit down now.» Knowing I had to get my eyebrows done, i reluctantly sat down. She spent about 70 seconds (not exaggerating) on BOTH eyebrows, and then goes «ok i’m going to make darker.» Not knowing what she meant by that, I asked what it is and how much. She ignores me, leaves, comes back and tells me to close my eyes, then puts some kind of dye on my eyebrows. I didn’t request this AT ALL, but I’m thinking it might be some complimentary since a threading place down the street charges only $ 6. When i go to pay, she says its $ 20! Double the price she quoted me. I didn’t even like the dye, nor did I even ASK to get it done. I refused to pay the upcharge of something I didn’t even want.
If you want someone to do an awful job and try and hustle you, then this is the place to go. Otherwise, there are plenty of other places nearby that do quality work.

Too expensive tertible service she left me 3 times to ring her last client out could have rang her out the started me. Very pushy to have more services done.

The staff is extremely rude. I was walking past this shop, and as most small mall stores, the woman working tried to lure me in. After I politely declined by saying «No thank you, I do my own eyebrows». Her reply was, «No no I fix it, you look like hooker» I’m a dog groomer, not a hooker. Therefore there was no reason for her to be so rude to call me that. I will never ever go there and I DO NOT recommend anyone else to go there.

There are far better and cheaper places to go for eyebrow threading. Save this for emergencies only. I would never dream of having any other service done here.

Dirty stained towel. Did not wash my face before started, just gave it a quick wipe with a damp towel. Microdermabrasion done in less than 2 minutes. Only done in patches on my face and definitely not thorough. Proceeded to rub my face with $ 1 store cream that has caused major skin problems for me for the past week. Woman thought she was massaging my face but she was not only slapping my cheeks but pressing on my nose so hard that I couldn’t breath. Never again. I’m not sure if they’ve changed management since the other reviews were posted on Unilocal for them, but they don’t deserve the certifications that they boast on their website. In dire need of an inspection and wouldn’t be suprised if they were shut down.