Dr Aimee & Associates

I had to change my review to a 3-​star because of my experience with the internal medicine physician, Dr. Burness, and how an experienced chiropractic apprentice, Dr. Humberto, took over most of my sessions with Dr. Peter Nikas. It looks like the practice is moving towards cutting costs, which has influenced the quality of care and created recommendations for extra (unnecessary) medical appointments.
They replaced the high quality receptionists with one who is much less experienced and slightly disorganized. She has asked me for information that I already provided (and then found a scan of in the system), tried to take up my time to reschedule an appointment that I never made (delaying and shortening the treatment for my appointment) and has trouble answering the phone in a timely fashion (creating long hold times).
I specifically visited Dr. Bernas to get a letter for reasonable accommodation for my new employer. She never provided the letter and Dr. Nikas had to do it at the last minute, scrambling during the acupuncture part of my session with him. I also got the sense that Dr. Nikas was getting reprimanded for spending extra time with me to provide the quality care that I needed.
When I returned a month after that, I learned that they were trying to fit in twice the chiropractic patient sessions in the same amount of time. As a result, Dr. Humberto performed most of my treatment (good) instead of Dr. Nikas (stellar). Dr. Nikas still performed the acupuncture treatments (excellent) and expertly answered my questions. I regret how Dr Aimee & Associates has recently changed for the worse.
Furthermore, none of the practitioners work together. I received excellent care from DeAnna Casucci. When she left the practice, I saw Alberto Minzer. He refused to use any of her previous work and insisted that I undergo weekly therapy sessions for at least 6 months. None of the three therapists that I saw before (even a fraudulent one) requested such a thing. Minzer exemplifies the recent perspective of this practice, which is to use patients and insurance to enrich themselves.

This practice used to be great. I loved both my therapist and my psychiatrist. My wife even began seeing a therapist here as well at my recommendation. But then about a year ago things started to change. My wife’s therapist quit, then my psychiatrist. A couple months later, my wife’s new (second) therapist quit. The holistic health coach disappeared and they brought on new administrative staff. The entire atmosphere of this place changed. Every time I walked in here I could sense the frustration as I interacted with the staff. I even watched various people belittle the front desk associates.
A couple months later my therapist quit. Then today when I called to get refills from the (new) psychiatrist I found out he’s now gone as well… only lasted a couple months.
The kicker… the medical doctor here isn’t allowed to call in refills for me, I have to take time out of my day to make an appointment with her before they will allow refills. Doesn’t matter that I’ve taken the same medication for several years now, because it’s all about generating revenue. In between the last psychiatrists mutiny I had to do this as well, and it was literally me walking in and her handing me a prescription. It’s not about protecting the patient it’s about money.
It’s the same reason they offer Botox, which always seemed a bit strange to me being that they are a clinic for those struggling with mental health. Every time I have been in this place for the past six months someone has tried to sell me a service and it gets old.
Hopefully Dr Aimee wakes up soon before this place pushes away all of its clients.

It is a hard process to look for doctors that mesh well with your needs. It is even more difficult for individuals with mental and/​or physical ailments. This was one of the worst experiences I have had. Not only do they try to push other services on you but they also have a very poorly trained staff; canceled appointments when you were trying to change, cancelled all appointments when you wanted one cancelled, do not return calls, hard to get a hold of. If the office staff was trained this might be halfway decent, but still not meeting the essential needs of people who need help. This added stress rather then helping with it. I am happy I found a new professional and would not recommend this group. People should not be treated this way.

I wouldn’t even give these people one star. They are more concerned with filling spots and taking your money than your health and well being. I got very sick on my way to my appointment, and an ambulance had to come and get me out of a parking lot, and I called to tell them, and they didn’t ask if I ok. They were only concerned with losing money for me not showing up, and berated me for the money they lost. Find somewhere else to go if you want quality care. This place is not concerned with that, they are concerned with only money!

I have really never felt compelled to write a review until now. First off, I must say that my issue is not with the therapy itself, I had great therapists at this practice! My first therapist was fantastic; after she left, my second one was great as well. The only reason why I stopped attending was because our schedules often conflicted, which was not the therapist’s fault, as she gave me plenty of options.
Why I am giving it two stars is because of its poor performance from an ethical responsibility and communication standpoint. I myself am in the healthcare industry, so I am educated on what is responsible practice in the mental health field. I was not given any notice that my psychiatrist was leaving in two weeks, until I called about my appointment. I also have not been provided any referral sources, which for me are not difficult to obtain, but for anyone who doesn’t work in healthcare, it might be! These are both unethical practices and need to be fixed right away.
I have also been treated very rudely by some of the front desk staff. In any customer service position, courtesy, tact, and kindness are necessary to the job. In the mental health field, these are simply imperative to those struggling with personal issues. I found one front desk staff member in particular very condescending and ignorant, even to the point of blaming me for things. If this review is taken for anything, it’s that the presentation of administrative staff is just as important, especially for new clients.
All in all, I stuck around, even after my first therapist left because I believed I was getting good care and service. Now I am not willing because of how I’ve been treated by some and these concerns that I have.

I cannot begin to express how amazing my therapist and this practice is! I have been seeing DeAnna for well over a year now and can see the improvements in my life. I need to be challenged and be called out on my crap and she does so with the utmost professionalism and care. I have seen therapists on and off for years and she is the first one that has truly shown an interest in my well being. I have recommended this practice to many people (friends and family). If you are really struggling and need some help, this is the place to go!

I don’t write a lot of reviews, but I felt it imperative to warn people about this person in any way that I could. Please, avoid this woman at all costs. She’s doing a horrible disservice to people and to the profession of talk therapy. She was very unprofessional. Firstly, She mocked issues I brought up, claiming that nothing I was saying was «too unusual.» She would not let me get a word in edgewise! I had to fight to get one word in. She went through a check list and at the end gave me a «diagnosis». ??? Even if she asked me a question, She would cut me off before I could answer. She was BELITTLING and very ARROGANT. I actually left crying not because of the issues I came to see her for but because of how terribly awful she was. Eventually, I canceled my another appointment, she sent my credit card a fax about some no-​show fee. I don’t know if it will help anything, but I’m going to complain and urge others to do the same.

I see Deanna, a counselor, and would recommend her to anyone. She is great! In fact, the entire staff is welcoming and kind. I plan on seeing Dr. Aimee soon and have nothing but confidence that it will be a pleasant experience.

Dr. Aimee was recommended to me by a very dear friend. Her style is no nonsense and direct. She tells it like it is. If you are looking for someone to stroke your ego and enable you by telling you everything will be ok, she is not for you. Expect her to ask tough questions and assign homework. She will support you when you are doing something well, but call you on the carpet when you aren’t. I have recommended her to several of my friends.

I love Dr Aimee and her approach! She has truly helped me grow more confident and actually appreciates a woman with a strong opinion and a get it done attitude.
I totally agree with Yvonne we don’t blame my parents or create problems that don’t exist. She is a great listener which is a rarity.
She will help YOU change your life!

I saw Dr. Aimee Harris Newon as a luxury. My insurance paid for it and it was nice to have an objective person to discuss my daily life. She didn’t create problems that didn’t previously exist nor did she do the cliché «so how do you feel about that?»
In true feminist form, Dr. Aimee encouraged me to be confident, direct, and proactive. When grad school and work bombarded me with stress, she helped me develop coping skills to get through it with a positive but productive attitude.
Dr. Aimee is able to gracefully maintain professionalism and objectivity even though I’m sure I threw her a curve ball. She saw one of my best friends too but she never mentioned her to me or confused our stories.
A few criticisms. First, scheduling was generally easy, but I was extremely perturbed when I showed up for a scheduled meeting and she had someone else instead. She rescheduled me, but it was definitely inconvenient.
Next, her billing company is incompetent. They didn’t send me any bills. I found out through my insurance company that I had a huge overpayment. A year later her billing company sent me a bill for that time and said that I owed them. Still later, they discovered a glitch in their system and I suddenly no longer owed them. That issue was so obnoxious that I don’t want to deal with them again.