A-1 Airport Limousine Service Inc

I have been using A-​1 Limo since the mid 1980’s. Enough said!

We have been using A1 Limosine for the past four years now. They came recommended to us by a good friend who is a travel agent. We used them several times a year for airport transportation. We have always been satisfied with them up until this last week when we used them for pick up from Midway Airport. They always are excellent with pick up, letting you know where to stand and the license plate of the driver. I don’t mind paying a lot for a service that as well done, but this was not worth the money ($ 107). The beautiful limousine reeked horribly a cigarette smoke. It was so bad that I was breathing through my shirt during the hour ride home from the airport and felt sick. After I got home my husband called them to let them know about my experience, the rep did not care and just gave a false apology.
I let my friend who is the travel agent know about my experience so she doesn’t recommend them to her customers anymore. She said she recently started recommending another company to her customers because of similar experiences. I am really disappointed because up until now we had felt they were a good company.

Excellent driver 257 Asher, thank you for a smooth ride! I booked online and the website is easy to use /​user friendly. I will definitely book all my limo services with A1 Airport Limousine again & again ! Thank you for a great experience!

I recently used A-​1 Airport Limousine Service to get from O’Hare Airport to my home in Plainfield. The reservation process was smooth and easy, the person who made my reservation was helpful and informative. At the airport, everything went flawlessly. The dispatcher was helpful and friendly, the pickup was on time, the driver was cordial, the drive home was safely executed. I couldn’t have asked for anything better. I have used them in the past with similar results, and I will use them again in the future.

We used them for a bachelorette party. They were amazing! They were on time and when we had an unexpected cancelled reservation, the driver was quick to help us find a new place to go. Very impressed with the service!

A-​1 was recommended to is for wedding transportation at decent prices. Our ceremony and reception were in the same venue… So we only needed a limo for a short time.
They were able to accommodate us for an hour rate with a nice black stretch limo.
Our driver was nice, hooked us up with music and got the maids and I to the venue in great time.
We then used them for our transportation to the airport for our honeymoon. We had a painfully early flight on a Monday. Again, our driver was sweet and drove us promptly to the airport and wished us well.
Eddie picked us up when we landed, he said he was 10 minutes out he arrived much sooner than that. Awesome ride in pimped out escalade.
These vehicles are clean and kept nice. I will recommend this company to anyone who needs a limo.

I accidentally booked for the wrong day, but they got a car to me anyway within 15 minutes of my call from MDW — they could not have been better, the office and the driver. Great experience! !!

I have used A-​1 for years for all of my business and personal trips, but I will never use them again. I had a reservation and my flight was delayed 2 hrs. I called to let them know and they were going to charge me $ 40/​hr for the 2 hrs the driver would wait. I have been a very loyal customer and even after speaking with the owner, they didn’t care and were going to charge me anyway. Now I’m out the $ 55 to cancel because it wasn’t within the 2 hrs. For a company that focuses on airport travel, this is very bad service. I’m very disappointed and would never recommend this company to anyone.

These people have it together. Great phone support, option for online reservations, easy to make last minute changes, and it was my first time in a stretch limo (which I was not expecting). All for $ 53. Not a bad price. They were very reliable. I would definitely use them again if I come back to Chicago.

These guys are a joke. I have used A1 2x/​week for the past 2 years. Lately they have gone very downhill. Several times I have had drivers argue with me when asking to turn down their music, or drive so aggressively that I thought they were going to crash.
Lately, they have become even more of a joke. When landing at the airport, I call them, and have to wait on hold for a half hour before anyone picks up. When they finally pick up, they tell you it will be another half hour before a car gets to you. So even though I have a reservation, it will take them an extra hour to actually pick me up.
If you ask to speak to a manager, they will also tell you that there isnt a manager there. Well, this is pretty apparent. I took the el home, and got to my door before the limo would have ever pulled up to even pick me up (and on the el ride home, a fight broke out inches away from me, something I was hoping to AVOID experiencing by using A1).
EDIT: 6÷23÷2014: Back in January, After reading my review, their Management reached out to me, and addressed my concerns regarding the extremely late pickups. While the option was not offered to me at the time, he indicated that when traffic is backed up, they are picking clients up from the international terminal. While a pain in the butt, had I been offered this option at the time, this would have been acceptable. I have used A1 a good deal since I wrote the review, and while they still do have issues with drivers acting professionally at times, the pick up times are generally honored within 10 – 12 mins, which is acceptable.

Very friendly and helpful dispatch and driver. I’m happy to have found them for when I travel to visit family in the Chicago suburbs.

I’ve been using A-​1 for several years. I used them heavily when I traveled a lot for work and lived in the western suburbs (Darien/​Westmont). They started as a preferred vendor at work, but this last trip I realized they serviced Chicago and was excited.
All of the trips with them have been nothing but smooth. I book online and get an immediate confirmation. They are always on time (or early). The drivers always assist with my luggage without me asking.
The pick up at the airport is always quick and efficient. They instruct to call when you have your luggage and they will send a car. I never wait more than ten minutes for the car to arrive. When in the suburbs I always did shared ride. I ended up sharing less than 10% of the time.
The fleet was always clean and they have complimentary bottled water in the car.
For my current trip I was pricing around and they are comparable to other services. There is no add on to the fee for airport pick up (some others had that).
Always a positive experience here.

I rarely write reviews on Unilocal!but writing a review for A1 Airport Limousine service is a must. I’ve used A1 exclusively for the past 7 years and I have absolutely nothing bad to say about them. Their reservation agents are very professional and well knowledgable, their cars are always super clean, and their drivers are ALWAYS polite, professional, and courteous (my favorite drivers are Derek and Anna).
I’ve used A1 to take me to the airport twice and was a great experience with on-​time arrivals to my house.
I mainly use A1 for special events such as concerts and sporting events. Awesome, awesome, awesome experiences! Always on time for pickups at the house and they’re always waiting for us nearby after the events end. Arriving in style with 8 of your closest friends to a concert is pretty sweet, and having a designated driver on the way home is a must. A1 is always my go-​to company for all my transportation needs.
Thanks A1. You guys rock!

Great Service every time. I have used them for years.

I am so grateful for Unilocal and their reviews on A-​1 Airport Limousine Service Inc. For without the reviews, I would not have known about them. Every time I have used their services, I have only had great experience. It’s easy to book for a driver to pick you up, and the dispatch is very friendly. Actually all the employees are very respectful and awesome to talk to. I recommend them for when you want to be driven to the airport.

A-​1 was my primary car service for the past 12 years. They are one of the best car services around. It starts with the reps who answer the phones. They are always friendly and professional. They do an excellent job of scheduling the pickups at my house. It was always timed so that I would arrive at O’Hare without feeling rushed while at the same time not feeling like I arrived too early.
Next are the drivers. A-1’s drivers are super friendly and always arrived on time at my house. On most occasions they were 10 – 15 minutes early. They always take the luggage from the house to the car. And then they always opened and closed the door to the car (that’s service). For the ride they always asked if I have a preferred route. The great thing is that when taking a route with tolls (and there are lots of them in the Chicago area) they never passed the cost of tolls along to the customer. (I know of car companies that charge a rate plus tolls).
Upon arriving back at O’Hare, there was always a short wait (less than 10 minutes). This had less to do with A-​1 and more to do with traffic control at the airport. If luggage was checked, upon retrieving it, call the toll free number and the dispatcher (who was friendly too) provides a car model, color and license plate number. The dispatch also instructs which door to use when exiting the airport.

I chose A-​1 Airport Limousine Service based on the Unilocal reviews. We just needed a ride from OHare to Villa Park for myself, husband and son. We received a luxury ride in a stretch limo! On time, safe, excellent service. I will book them again, for sure.

A-​1 is the best airport car service in Chicago. There, I said it! After using this service multiple times I thought it would be appropriate to write a review.
Booking the car is easy! I set up my account online and had my first ride booked in under five minutes. They gave me a call to confirm everything since it was my first time using their company. Normally, I don’t like interacting with people on the phone but they have changed the way I operate. Every representative I’ve spoken with has been kind, articulate, and professional.
Going to the airport, they have shown up at my apartment and office right on time. I mean, literally when they said they would be there. The drivers have always been professional, clean, and the perfect balance of not too talkative and not completely silent. They also know exactly when to pick you up to get you to the airport right on time.
Coming from the airport you might have to wait five minutes for the car but you know that they are just circling around and will be there in a moment. Once you finish at the baggage claim you call A-​1 and let them know you’re ready to be picked up. They tell you what door to exit from and give you the license plate number of the driver. The next thing you know they are helping you with your bags and you’re off to your destination.
So, if you need a car, you know where to take your business!

So you have a 6am arrival at ORD and you go to sleep thinking, «Will my limo be in my driveway at 5am?». I have gotten gooned a few times and had to drive to O’Hare a few times myself because the limo never showed up.
Not with A-​1, Bloomingdale. They were everything a limo company needs to be. ON TIME, clean car, professional drivers, they knew the way. And a fair price.
Book these guys and go to sleep. Yep.

The most affordable limo service around. I went through about 3 other services before realizing this is where I’m happiest. From the suburbs, it’s definitely cheaper than getting a taxi to the airport or driving myself. Let me do some math magic here…
Airport Parking — $ 30 per day x 5 days = $ 150
A1 Limo — $ 51 per trip x 2 = $ 102
*SAVE $ 48! (or $ 18 for 4 days)
*Not having to drive in traffic
*Not having to walk from the parking garage
*Looking cool in a limo and waving out the window like a celebrity
On time every time! (Okay, except for maybe 1 time in over 3 years, but that’s still a pretty good record.) You can’t beat $ 43 shared ride from Bloomingdale to O’hare Airport. All this requires is that you have an extra 15 minute window to spare and you may have to ride with a stranger. Most of the time I don’t have to share so it works out. I use them for my business AND pleasure trips :)
When I arrive at the airport, I give them a call and they give me a license plate number that I would repeat over and over in my head and somehow still manage to forget as soon as I hang up the phone. WTH! But they’re nice enough to tell me again when I call back to ask for that number. They should invest in plates with repeating numbers like 77 777 or 5000… that would be the cherry on top.
And now that they have their online reservation up and running, I don’t have to talk on the phone — yay! Check it out —