Timeless Stone

I highly recommend Timeless Stone. They are very knowledgeable and were very patient with us as we pretty much looked through every piece of stone they have. They explained everything in detail and we couldn’t be happier with our new bathroom.

A friend recommended Timeless Stone to me when I mentioned that I was in the process of renovating my kitchen. When I went to their website, it didn’t appear as if you needed to make an appointment if you visited on a weekday. So, one random Wednesday, I stopped at their showroom during my lunch hour. The door was open, but there was literally no one around. I yelled «hello» but got no answer and left. Refusing to give up, I called ahead and made an appointment to make sure that someone would be there to talk to me. Upon coming in my second time, the Sales girl took me into their stock rooms to show me the slabs of granite that they had on hand and provided me with the pricing. I felt rushed through the entire process, but I did see some things that I actually liked. So, based on that I later made a THIRD appointment to come in and look again, promising myself that I would not let this girl rush me around again. With that mindset, I was able to place my order and felt like I got a reasonable price. This girl needs some lessons in better customer service.
When it came time to do the templating, the guys that came were VERY quick, efficient, and professional. It was clear that this wasn’t their first rodeo and calmed any nervousness I had about shelling out all they money I was about to spend. Once the install was complete, my counters look amazing! I could not be happier with the finished product — they were able to get the countertop into my kitchen in one piece — no seams — which was an appreciated feat of skill. Great job!