Lynnes Hyundai

The dealer itself is very friendly just would not recommend The service department. Brought my car there for a bad ecu last Friday the worker told me it won’t be ready till Monday Tuesday… and it’s now Saturday and still not ready when the manger told me yesterday it will be done today. so I call today and the guy from last Friday tells me it won’t be done till Monday… wouldn’t go to that dealership ever again. worst customer service ever. and they never gave me a loner car so been without a car for a week now. wouldn’t go there if I was any1 to get any repairs done go elsewhere

Lynne’s was the second dealership I visited to obtain more information about the President day specials they had on their website. Before I express how great this dealership is, be sure to read my scathing review on the worst dealership I have ever been to which is Wayne Hyundai.
My old 2004 Hyundai died on Thursday and I needed to get car before the weekend was up. The old car was a hand me down after my father in law passed away. In any normal case Hyundai wouldn’t be my first choice of car to lease. But in memory of my father and he being a life long Hyundai owner I decided to go to Lynne’s and see what kind of deal I could get. I didn’t need to get anything fancy, I just need a second car to get us around local.
On their website they had a special deal for an Elantra for $ 69 a month with $ 2,800 down and about $ 1,400 in tax title, licensing etc. Base model, again nothing fancy. When I arrived I was met by LT. I sat at his desk and first told him about the terrible experience I had at Wayne Hyundai the night before. I then said the same thing to LT that I tried asking the salesman in Wayne. «I saw the special on your website, could you explain to me the deal and show me the car. I also explained that I preferred not to put any money down and that my credit was top tier. LT was fantastic. He told me I qualified for $ 500 that i could use towards Title fees because I already own a Hyundai. LT was very knowledgeable and never made me feel that I was crazy for asking for such a deal. He brought out AL the finance guy and we talked about the numbers. My goal was to leave with a car for under $ 200 a month lease. I figured that was a good deal with rolling the down payments into the $ 69 per month, if you figure that for every $ 1,000 you want to not put down on a 36 month lease you would pay roughly around $ 30 bux a month. I was able to get the car for $ 194 a month.
I suggest anyone looking to be treated properly when looking for a car whether your credit is great or it’s not, go see LT and AL at Lynn’s. Very very nice guys. I appreciated that not only did I get a great deal but also was treated in a very friendly and respectful way. Getting a new car is stressful enough without having the person you are trying to buy from treat you like you are a dummy, like at Wayne Hyundai. But I think we all know who the dummy was here, the guy who dismissed the very motivated buyer.
I walked in to Lynne’s at 7:15 and walked out with a car at 9:30.
Thanks LT

So far so good… friendly staff on the phone. I spoke to about 4 different people the couple times I called and they were great. Tranfered to Dave, the service manager. Friendly guy… didnt sound like my questions annoyed him… seemed like he actully cared about my car and issues it was having.

Never go here! Had my car serviced there and THEY refused to help me set up Blue Link. They said they only care about people who buy there car there. Trust me, go somewhere else. Customer service is key. They told me «next time buy the car here».

I’ve owned two Hyundai cars for 7 years I’ve been to 3 Hyundai dealerships in New Jersey. This one is by far the best. The most professional, better service and the most organized of the three. Louis and his colleagues are easily the best

John was very accommodating when seeking the car we requested! Lynn’s went out of their way getting the car! Excellent!

After receiving multiple «offers», begging me to bring in my leased Hyundai Elantra GT, to
trade it in for a new one, «NO MATTER ITS CONDITION», clearly stated, I decided to see what they could do, or would do, since I had a scraped bumper from someone who slid on ice, clipped me, but wasn’t honest enough to leave me a note. Long story short, after FOUR HOURS, while they detailed my new car, wrote up the papers, signed off on the transfer, I’d already emptied my old car into my new one, including transferring my son’s college stickers, with new key in hand, and the used car sticker already on my old windshield, I got an, «oh, by the way, that scuff on the bumper? you’re going to get a bill from Hyundai, just so you’re not surprised».
I was dumbfounded… but not dumb. I took my old key back from the salesman, handed back the new key, told him to cancel the contract, demanded he refund my first payment and DMV fee I charged to my credit card, transferred everything back to my old car, including my stickers, and drove home. They stood there with their jaws dropped. I believe they didn’t expect someone would cancel.
Swindlers. Sneaky, car sales tactics. They offer you the world to get the sale, then try and scam you on your way out. I will NEVER go back there, OR to Hyundai, again. EVER!
About 2 weeks later, I decided to try Kia in Nutley, since I LOVE the Soul anyway, and was never really «in love» with the Elantra, not my style, but a good deal at the time. I asked them if they could do what Hyundai offered ON PAPER, and not surprise me as I was walking out the door, after FOUR HOURS. They said, YES, and KEPT THEIR WORD. NO last minutes surprises, or sneaky tricks, just an honest, straightforward, pleasant transaction.
Joe and Carlos of Nutley Kia… you guys ROCK!!!

Very disappointed with their service this time around. I was getting a complimentary oil change which I had bargained at the point of sale on my car. Despite the long wait they do have a small but nice seating area I side with what I think to be a 60 inch T.V.
Knowing I needed wipers I asked on the pricing and whether they honored other Hyundai dealers coupons (after all I am standing in a Hyundai dealer getting serviced) At the time Tom who is at the front desk of service said yes. He explained we would need to walk to the back of the dealership to where their service n parts were located to purchase the wipers.
When we went back there the guy working the counter who I believe said he was the manager of service had no clue according to him that he has never been asked about honoring coupons or how to process one. WHAT!!! Was I hearing things? Hmmmm… ok…so we asked if there was anyone he could call and he did. Apparently the person at the other end said NO. Now this is when it really gets good… When I asked him who did he just speak to his response was Tom… Ummm…wait…Hmmm…did you say Tom… same guy up front who said they honored the coupons and all of the sudden they don’t. Smh… Talk about running a place backwards.
So now it gets better. Their excuse was that the other Hyundai located on route 23 who had the coupon special for 2 wipers for $ 19.95 must be selling after market wipers which they did not carry. Oh really… Ooook…so we purchased one blade just to get it over with and instead of handing it to one of the mechanics standing behind him and where my car is located he stated I should take it back to Tom up front so he can give it to the mechanic who was gonna change it. Oooo boy… nothing seems seamless anymore and absolutely makes ZERO SENSE.
The final straw that broke the camels back was a complimentary car wash comes with your oil change. Good right? They even take your car to the car wash before handing over to you… niiiice…right? Like they have done every single time in the past… not to shabby right? Well Tom upon giving me back my keys states I could stop at the car wash to have MY CAR WASHED. lol…Ok whatever happen to service… GOOD Customer service. I have Influenced a total of 3 people to buy cars from Hyundai. I have been loyal during my second round of leasing but it seems this dealer is losing their edge on customer service and competing more with The Ringling Barnum & Bailey Circus. I think its time to look elsewhere when my notes are up… Sorry Doug (our salesman) but you guys are a unit. A machine that obviously needs some oiling and fixing to get it back to what it was.

I am in the market for a new leased car and I figured I would try this location since it was extremely close to my job. My co-​worker has a Hyundai car, lives in Bloomfield and even told me their prices were high and to drive to a different one but I figured I would give them a chance. I had emailed back and forth with the person who handles internet requests asking if they would match incentives I was offered by a different dealership. We agreed on me coming in during my lunch for a 15 – 20 appointment for my vehicle to be appraised. I should have known from the minute I walked in that this was a bad idea. The two receptionist barely were able to mumble a hello let alone smile and been remotely friendly when I walked in. In only went down hill from there: My current car was never appraised while I sat there basically being laughed at by the salesperson I was handed off too. I was pretty set in my budget but willing to look at a few different options considering my budget. Not only did he not consider my budget but he basically spent 40 minutes laughing at me instead of working with my realistic budget. Non of the incentives were matched or even considered and the prices were WAY TOO high. There is nothing more that I HATE then being mislead and lied to in order for them to try and get a sale. Waste of my time.

I was interested in purchasing a new car and because of my height, 6’3″ and my weight (let’s just say «over») I have generally found that there are usually only a handful of cars, at least in the family sedan range– without sun roofs — that I am truly comfortable in.
I tried the Honda Accord and found that if I wanted certain features that I find important such as leather seats, heated seats, steering wheel control of some features such as the radio, and more, I had to take a sun roof which left me no headroom. I also tried to test a Toyota Camrey and Avalon (although I had doubts about the Avalon cost) but was stymied by a Toyota dealer on Route 3 in NJ who seemed intent on chasing me from the dealership. Then I tried Lynnes Hyundai and I had the pleasure of meeting Samad Moton. I only hope that all of the sales personnel are like him. He insisted I try the full featured Sonata with a sunroof but I did not fit and he backed off entirely and I test drove a less expensive model with no sun roof. The car was great with many features beyond what I expected (I have been driving a 2011 Honda Accord and apparently cars generally have more features). He was a pleasure to deal with and although I did not do the cost comparisons which might have yielded a better price, I was very pleased with the deal I received.

What a fraud!!! They gouge prices and are not willing to work with you– despite the fact that they have had inventory for over a year! It’s ridiculous! I will never go to any Lynne dealer again! They should be ashamed! Thieves!

5 Stars for being the GREATEST bullshitters! 0 Stars for selling me a LEMON! Financed a pre-​owned vehicle from Salesman, Lou. I had numerous problems the first week of driving out of the lot and I still have issues that I brought to the hire ups attention.
Don’t expect a call back from ANYONE! Every time you go in for service you are told «my tech didn’t find any issues».
The first purchase I made here I had a great experience with Joe Cassese. I should of gone to him the second time around.
STAY AWAY FROM THIS PLACE UNLESS YOU WANT A LEMON!!!

i hate this place. it’s always something. From spelling my name wrong after numerous times of telling me they corrected it, to telling me they disconnected a sensitive sensor so my TPMS light wouldn’t stay on, (its been on since i left) to telling me i can have a rental while they work on my car to telling me no when i got there. all the way to telling me only certain services are done on saturday so they cancelled the appointment i made online. –_​_​_​– i need another hyundai dealer BAD. only reason they got a second star is because Tom Nesbit is really nice.

Horrendous. I spoke to two agents and told there was a specific car in stock. I told then I would be coming only for that specific car. Lo and behold when I get there, they say «they read it wrong and they don’t have it in stock. Would you be interested in a different car?» Wow. Lying just to get a customer in the door. Poor form and poor morals. I feel like although it’s a bad stereotype, you hope there are still good dealerships out there. This one is not.

As a single female who knows next to nothing about cars, negotiating for a used vehicle was probably the worst, most uncomfortable experience I could imagine. As a volunteer for my local animal shelter, I knew I wanted a used SUV to transport the animals. Nothing special, just something that ran and was relatively reliable. After doing some online research, I found an old Subaru that looked like it would do the trick.
I showed up having made an appointment with another salesman. As soon as he determined that I was not in the market for a newer, high-​end car, he transferred me to Domenic Fulchini. He is awesome. After the other salesman initially told me that they had sold the car, Domenic tracked it down. We went for a test drive, he explained all the details, and we negotiated a fair price. He even got the dealership to agree to some repairs to the vehicle, and followed up to make sure the repairs were made. He took very good care of me and I left feeling like I got a steal.
If you need a used car but don’t know where to start and are worried about getting taken advantage of, talk to Domenic Fulchini. He is the ONLY person I would deal with. If you can make an appointment with Domenic, he will take good care of you and make sure you are treated fairly.

Thank you for all your help.
Ralph C.

I bought my 2^nd Hyundai here and i feel like they got the car in my hands and turned their backs. I am by no means trying to get anything for free but as it seems the dealership went back on standing behind there product as soon as i started having problems, trying to milk every penny they could out of me. So not happy with the service here, they tuck there tails between their legs when i called them out on it. Its hard for me to say this but i will no longer be loyal to this dealership and wish that i could give the car back. sell you a car they can but turn their backs on you they will faster.

Like waiting 3 hours to get a tire change? Then come to this dealer for service. The two lovely older ladies I was sitting in the waiting room with also waited 3 hours just to get a spark plug changed.
They had changed my tire the week before and one week later I had another flat. They had the gusto to say to my face that it was because I had gone on a sewer grate or a pot hole. Sewer grates do not cause flat tires, especially a tire that’s a week old. There’s sewer grates and small pot holes every where, I guess they expect my car to fly.

Took my car in for service, just a routine oil change and tire rotation. They looked in my car and said that my timing belt was beginning to crack, and I should get it replaced. I did, cost me about $ 700. While I was checking out, the salesman tells me that they «injected a freshener to clean out the air conditioning unit», which I did not authorize them to do, adding an additional $ 200 to the bill.
However, when taking my car to a different shop after I started hearing a noise, I found out that my timing belt (the very same one that they replaced) had come off, which caused my car to make a very loud noise. Additionally, I found out that the oil (which was my initial reason for going) WAS NEVER CHANGED!
I have completely lost my trust in Lynnes Hyundai. Even if you’ve bought from here, don’t take your car in for service here.

We shopped our butts off for a new car and liked a few different models. It was always going to come down to the most car for the money but a pleasant experience came as an unexpected surprise. We’ve met all kinds of sales people in all kinds of dealerships in NY and NJ. From people that are rude and know little about their vehicles to others that come off as genuine, knowledgeable and helpful.
Doug Summers at Lynnes Hyundai made us feel welcome from the moment we walked in and that also goes for our 15 month old daughter which can be a handful when car shopping. Doug knew what to show us and understood we had also done our homework. There was no BS, no trying to put us in a car we didn’t belong in. He brought us to exactly what we asked for and knows what he sells because he drives what he sells too. How many times have you asked a question of the salesperson for them to look back at you blankly or attempt to read it for you off the window sticker? Not Doug!
If you can find a better deal elsewhere, go get it but we did well here and couldn’t be happier with the service.